You are on Introduction. Skip to the next section.

Introduction

• The Orchard Centre is located on Level 2 of the Main Hospital Building.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 08:30 - 17:00.
• Tuesday 08:30 - 17:00.
• Wednesday 07:30 - 14:00.
• Thursday 08:30 - 14:00.
• Friday 08:30 - 18:00.
• Saturday Closed.
• Sunday Closed.

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.
• Parking is free for all users.
• The car park type is open air/surface.
• Parking spaces for Blue Badge holders cannot booked in advance.
• There is/are 6 designated parking bay(s) within the car park.
• The dimensions of the designated parking bay(s) are 340cm x 420cm (11ft 2in x 13ft 9in).
• The nearest designated bay is 18m (19yd 2ft) from the main entrance.
• The furthest designated bay is 30m (32yd 2ft) from the main entrance.
• The route from the car park to the entrance is accessible to a wheelchair user with assistance.
• Assistance may be required because there is / are slopes/ramps.
• The car park surface is tarmac.
• There is a dropped kerb between the car park and the venue.
• The dropped kerb does not have tactile paving.
• The patron does not have to cross a road.
• The car park does not have a height restriction barrier.
• There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the main building.
• The intercom is not in a suitable position to allow wheelchair users to gain access.
• The main door(s) open automatically.
• The doors are double width.
• The door opening is 106cm (3ft 6in) wide.

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• Second set of doors View
  • There is a second set of doors.
  • The door(s) open automatically (towards you).
  • The doors are double width.
  • The door opening is 140cm (4ft 7in) wide.
• Comments View
  • This entrance gives access to level 1 of the main building.
  • Manual wheelchairs are available to transfer patients.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are 1-2-3.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are medium.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located to the left as you enter.
• The lift is 35m (38yd 10in) from the main entrance.
• The lift is a standard lift.
• The floors which are accessible by this lift are 1-2-3.
• The clear door width is 130cm (4ft 3in).
• The dimensions of the lift are 148cm x 270cm (4ft 10in x 8ft 10in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 120cm from the floor.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is bright.

You are on Entrance (Orchard Centre Entrance). Skip to the next section.

Entrance (Orchard Centre Entrance)

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• Entrance Details View
  • This information is for the entrance located along the Level 2 corridor.
  • The entrance area/door is clearly signed with the name of the service/department.
  • There is step free access at this entrance.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 85cm.

You are on Reception. Skip to the next section.

Reception

• The reception area/desk is clearly visible from the entrance.
• There is step free access to the reception area/desk.
• The lighting levels at the reception area/desk are bright.
• The height of the reception desk is medium height (77cm - 109cm).
• There is not sufficient space to write or sign documents on the desk.
• There is not a low section of the desk (76cm or below) available.
• The desk is staffed.
• There is not a hearing assistance system.

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• Comments View
  • If the reception desk is too high for wheelchair users, patients can request to talk to the receptionist within the office.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access once inside.
• There is not a hearing assistance system.
• Staff are not trained to use the system.
• This venue does not play background music.
• Motorised scooters are allowed in public parts of the venue.
• Wayfinding signage is available.
• The type of flooring in walkways and corridors is vinyl/laminate.
• There is some flooring in corridors with a very shiny finish which could cause issues with glare or be perceived as slippery.
• The lighting levels are bright.

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• Comments View
  • There is an easy grip handrail along the main corridor.

You are on Waiting Room / Area. Skip to the next section.

Waiting Room / Area

• There is a waiting room / area.
• The waiting room / area is approximately 1m from the entrance.
• There is level access into the waiting room / area.
• There is not a/are not door(s) into the waiting room / area.
• The type of flooring is vinyl/laminate.
• There is a space for a wheelchair user to wait within the seating area.
• Some chairs are permanently fixed.
• Some chairs with armrests are available.
• No tables are permanently fixed.
• Announcements are in person.
• The waiting room / area does not have background music playing.
• There is not a flashing fire alarm beacon within the waiting room / area.
• There is not a television.
• Vending machines are not available.
• A water dispenser is available.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are bright.

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• Comments View
  • There is bookshelf with low level access to leaflets and water bottles.

You are on Consultation / Treatment Room. Skip to the next section.

Consultation / Treatment Room

• There is / are 4 consultation / treatment room(s) available.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 80cm (2ft 7in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist is not available.
• There is sufficient space next to the bed/couch for a mobile hoist to operate.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is/are adjustable.
• There are some chairs with armrests available.
• No tables are permanently fixed.
• The room does not have background music playing.
• There is not a flashing fire alarm beacon within the room.
• Lighting levels are bright.

You are on Accessible Toilet(s). Skip to the next section.

Accessible Toilet(s)

• There is an/are accessible toilet(s) within this venue designated for public use.

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• Location and Access View
  • The accessible toilet surveyed is not for the sole use of disabled people.
  • This accessible toilet is located along the main corridor.
  • This accessible toilet is approximately 12m (13yd 4in) from the entrance.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The door is heavy.
  • The width of the accessible toilet door is 85cm (2ft 9in).
  • The dimensions of the accessible toilet are 245cm x 410cm (8ft x 13ft 5in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm in front of the seat.
  • The toilet has a non slip floor.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 100cm (3ft 3in).
  • There are dropdown rails on both sides of the toilet.
  • There is not a vertical wall-mounted grab rail on the transfer side.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is not an emergency alarm.
  • Disposal facilities are available in the toilet.
  • There is a/are clinical waste disposal units.
  • There is not a flashing fire alarm beacon within the toilet.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • There is not a/are not wall-mounted grab rail(s) available.
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • There is not a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • There is a standard shelf within the accessible toilet.
  • The shelf is not between 90cm and 100cm.
  • There is not a colostomy changing shelf for standing users next to the toilet.
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • The toilet has a wall which acts as a backrest.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The tap type is lever.
  • There is a mixer tap.
  • There is a soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 130cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 125cm (4ft 1in).
  • There is not a hand dryer.
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the dropdown rail(s) and wall is good.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The toilet seat colour contrast is good.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
  • The baby change table is not height adjustable.
  • The height of the baby change table once extended is 90cm (2ft 11in).

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are available.

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• Access to Standard Shared Toilet(s) View
  • The shared toilets that were surveyed are located along the main corridor.
  • The shared toilet(s) is/are approximately 12m (13yd 4in) from the entrance.
  • Inside the venue, there is level access to the shared toilet(s).
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet with wall mounted grab rails is not available.
  • Lighting levels are good.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents are available in different languages.
• Water bowls for assistance dogs are available.
• There is not a dog toilet or toileting area.
• A member of staff trained in BSL skills is not generally on duty.
• This service can be requested.