Access Guide
Introduction
- Opening times vary throughout the year, please check the website for details.
Location
- The venue is situated outside the centre of the town.
- This venue is situated in Orford.
- There is not a bus stop within 150m (164yds) of the venue.
- The venue is not situated on a road which has a steep gradient.
- The nearest mainline station is Melton.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located in front of the venue.
- The car park type is open air/surface.
- There is/are 0 Blue Badge parking bay(s) within the car park.
- The route from the car park to the entrance is not accessible to a wheelchair user.
- The car park surface is loose chippings.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located at the rear of the building.
- There is not level access into the venue.
- The main doors open towards you (pull).
- The doors are single width.
- The doors are heavy.
- The door opening is 80cm (2ft 7in) wide.
Level Change (Main Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located between the car park and entrance.
- The ramp or slope is permanent.
- There is not a level landing at the top of the ramp.
- There are steps to access this area / service.
- The steps are located between the car park and entrance.
- There is / are 15+ step(s) to the area / service.
- The step(s) is/are not clearly marked.
- The steps are deep.
- The steps do have handrails.
- The handrails are on the right going up.
Reception
- The reception desk is 1m (3ft 11in) from the main entrance.
- There is level access to reception from the entrance.
- The reception desk is medium height.
- The desk does not have a lowered section.
- Lighting levels are medium.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use system.
Inside Access
- There is not level access to the service.
- There is not a hearing assistance system.
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Comments
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- Headsets are available for audio tours as you walk around the castle. .
Level Change (Inside Access)
- There are steps to access this area / service.
- The steps are located to the left after you have entered the castle.
- There is / are 3 step(s) to the area / service.
- Lighting levels at the steps are medium.
- The step(s) is/are not clearly marked.
- The steps are deep.
Other Floors
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Steps
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- The floors which are accessible by stairs are B-G-1-2-3-4-5.
- There are 15+ steps between floors.
- The steps are deep.
- The steps do have handrails.
- The steps have a handrail on the left going up.
- There is not a landing.
- The lighting level is low.
Accessible Toilet
- There are not accessible toilets within this venue designated for public use.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are not available.
Additional Info
- Staff do receive disability awareness / equality training.
- A bowl of water can be provided for an assistance dog.