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Outer West Library

Denton Park Shopping Centre, West Denton Way, West Denton, Newcastle upon Tyne, NE5 2QZ

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Access Guide

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Introduction

  • Services / facilities within the building include a Library, a Childrens Library, I.T. Equipment and Printing and Photocopying.

Opening Times

  • Monday Closed.
  • Tuesday 10:00 - 14:00.
  • Wednesday Closed.
  • Thursday 10:00 - 18:00.
  • Friday 10:00 - 17:00.
  • Saturday 10:00 - 14:00.
  • Sunday Closed.

Location

  • The nearest National Rail station is Newcastle.
  • Comments View
    • The nearest Metro station is Bank Foot.
    • The library is located within the same building as the Customer Service Centre and shares the same toilet and parking facilities.

Parking

Outside Access (Main Entrance)

Level Change (Main Entrance)

Outside Access (Denton Park Shopping Centre Entrance)

Level Change (Denton Park Shopping Centre Entrance)

Outside Access (Library Entrance)

  • This information is for the entrance located on the ground floor.
  • There is level access into the venue.
  • The main door(s) open automatically (towards you).
  • The doors are double width.
  • The door opening is 146cm (4ft 9in) wide.
  • Comments View
    • There are security barriers just inside this entrance.
    • The width of the security barriers is 123cm.

Reception

  • The desk is 5m (5yd 1ft) from the library entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height (77cm - 109cm).
  • The desk has a low (76cm or lower) section.
  • The lighting levels are bright.
  • There is not a hearing assistance system.
  • There is a touch screen.
  • The touch screen is not at a suitable height for a wheelchair user.

Inside Access

  • There is level access to the service.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are bright.

Library

  • This library does not have a regular supply of books in Braille.
  • This library does have a regular supply of books in large print.
  • This library does have a regular supply of books in audio format.
  • There is an ordering service.
  • The library does not have computers with accessible software.
  • Auxiliary aids are available for computer users.
  • A height adjustable chair is / are available.
  • Equipment available for people with a visual impairment includes magnifying software.

Other Floors

Lift

Accessible Toilet (Second Floor)

Standard Toilet(s) (Second Floor)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents are available in large print.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located in the areas surrounding the venue.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service can be requested.