Access Guide
Summary
- This is a clinic property.
- Services within the building include: Child and Adolescent Mental Health Services (CAMHS).
Getting Here
-
By Road
View
- Oxford House is situated to the South of Bishop Stortford. The site is located off Southmill Road. The site can be accessed from the M11 to the North via the A120, Dunmow Road and London Road and from Cambridge Road to the South via London Road.
- Standard and Blue Badge Parking is available on site.
-
By Bus
View
- The nearest bus stop is Mulberry Court located on London Road and approximately 80 metres from the main entrance. The numbers 306, 309, 508, 509, 510 stop here.
-
By Train
View
- The nearest station to the Oxford House is Bishop Stortford. Oxford House is 0.7 miles from the train station via Dane Street, Station Road and London Road (4 min drive).
-
Useful Links
View
- Please see the link below for up to date train times.
- To view the web page described above click here (opens in new tab).
- Please see the link below for up to date bus times.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance
- A member of staff trained in BSL skills is not normally on duty.
- British Sign Language interpreters can be provided on request.
- Language interpreters can be provided on request.
- The alternative formats documents can be provided in include; Braille on request, large print on request, different languages on request and audio on request.
- There is not a wheelchair to borrow to aid transferring around the building.
- Water bowls for assistance dogs are not available.
Parking
-
Parking
View
- The venue does have a dedicated car park.
- The car parking facilities are for Blue Badge holders only.
- The car park is located in front and at the rear of the building.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 1 designated Blue Badge parking bay(s) within the car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 360cm x 480cm (11ft 10in x 15ft 9in).
- There is not a 120cm hatched zone around the Blue Badge parking bay(s).
- Parking spaces for Blue Badge holders do not need to be booked in advance.
-
Paying
View
- There are not parking charges for the car park.
-
Access from the Car Park
View
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are uneven surfaces.
- The entrance is clearly visible from the car park.
- The surface on the approach to the entrance is tarmac.
- The nearest designated Blue Badge parking bay is approximately 5m (5yd 1ft) from the main entrance.
Getting To (Child and Adolescent Mental Health Services)
- Child and Adolescent Mental Health Services is/are located to the left as you enter Oxford House.
- Access to Child and Adolescent Mental Health Services is via the main entrance.
- On entering Oxford House turn left and the service entrance is located straight ahead.
- There is step free access to Child and Adolescent Mental Health Services.
- Child and Adolescent Mental Health Services is approximately 3m from the main entrance.
- Wayfinding signage is provided.
- Dementia friendly signage is not provided.
Outside Access (Main Entrance)
-
Entrance Details
View
- This information is for the entrance located at the front of the building.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically (towards you).
- The main automatic door(s) is/are push pad or push button activated.
- The push pad or push button is 85cm from floor level.
- The door(s) is/are double width.
- The width of the door opening is 140cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) is/are heavy.
- The width of the door opening is 150cm.
-
Ramp/Slope Details
View
- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is slight.
Opening Times
- Monday 09:00 - 17:00.
- Tuesday 09:00 - 17:00.
- Wednesday 09:00 - 17:00.
- Thursday 09:00 - 17:00.
- Friday 09:00 - 17:00.
- Saturday Closed.
- Sunday Closed.
Entrance (Service Entrance)
-
Entrance Details
View
- This information is for the entrance located to the left as you enter Oxford House.
- The entrance area/door is clearly signed with the name of the service/department.
- There is step free access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- There is not a hand sanitiser.
- There is a door release button when exiting.
- The height of the door release button is 126cm (4ft 2in).
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 87cm.
Waiting Room / Area
- There is a waiting room / area.
- The waiting room / area is approximately 5m from the service entrance.
- There is level access into the waiting room / area.
- There is a/are door(s) into the waiting room / area.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 87cm (2ft 10in).
- The type of flooring is carpet.
- There is a space for a wheelchair user to wait within the seating area.
- No chairs are permanently fixed.
- All chairs have armrests.
- No tables are permanently fixed.
- Announcements are in person.
- The waiting room / area does not have background music playing.
- There is not a flashing fire alarm beacon within the waiting room / area.
- There is a television.
- Subtitles are available.
- Vending machines are not available.
- A water dispenser is not available.
- There is a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are bright.
Inside Access
- There is level access once inside.
- There is a hearing assistance system.
- The type of system is a portable loop.
- Wayfinding signage is available.
- Dementia friendly signage is not provided.
- The type of flooring in walkways and corridors is carpet.
- The lighting levels are varied.
Consultation / Treatment Room (Interview Room 1)
- There is / are 2 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Interview Room 1.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 87cm (2ft 10in).
- The type of flooring is carpet.
- There is room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- A hoist is not available.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not adjustable.
- All chairs have armrests available.
- No tables are permanently fixed.
- The room does not have background music playing.
- There is not a flashing fire alarm beacon within the room.
- Lighting levels are bright.
Accessible Toilet
- Accessible toilet facilities are not available.
-
Comments
View
- The nearest accessible toilet is located in the foyer of Oxford House.
Standard Toilet(s)
-
Availability and Location of Standard Toilets
View
- Standard toilet facilities are available.
-
Access to Standard Shared Toilet(s)
View
- The shared toilets that were surveyed are located to the right as you enter the service.
- The shared toilet(s) is/are approximately 3m (3yd 10in) from the service entrance.
- Inside the venue, there is level access to the shared toilet(s).
- An ambulant toilet with wall mounted grab rails is not available.
- Lighting levels are medium.