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Park Plaza County Hall

1 Addington Street, London, SE1 7RY

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Access Guide

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Hotel Introduction

  • Hotel Information View
    • The hotel has its own parking facilities.
    • The hotel has a restaurant and a bar.
    • The restaurant/bar can be accessed from the mezzanine level and the bar from the ground level of the entrance foyer.
    • Conference/meeting facilities are available.
    • The conference/meeting facilities are located on the first and second floors.
  • Room Information View
    • The hotel has 399 rooms in total.
    • There is an/are accessible room(s) within the hotel.
    • The accessible room(s) is/are located on levels 1 to 14.
    • The hotel has 20 accessible room(s) with accessible ensuite facilities.
    • There is/are 20 accessible room(s) with a wet room/wheel in shower.
    • There is an/are adjoining room(s) available for the accessible room(s).
    • The accessible rooms are 20m - 35m from the atrium lifts.
    • There are no rooms on the ground floor.
    • There is an/are adjoining room(s) available for the standard room(s).
    • Rooms on other floors are accessed via lift.
  • Auxiliary Aids View
    • Vibrating pillows with flashing beacons are available on request.
    • Bed raisers are not available on request.
    • Bath mats are available on request.
    • All televisions have subtitles available.
    • Other auxiliary aids include; a wheelchair to borrow.

Building Layout

  • Floor/Level Listings;.
  • Lower Ground Floor: Fitness Suite.
  • Ground Floor: Reception and Spectrum Bar % Cafe.
  • 1st Floor to 2nd Floor: Conference and Meeting Rooms.
  • 1st Floor to 14th Floor: Hotel Rooms.

Getting Here

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • The alternative formats documents can be provided in include; large print on request and different languages on request.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.
  • There are mobility aids available.
  • The mobility aids available include wheelchairs.
  • To obtain mobility aids please contact staff at reception.

Parking

  • Parking View
    • The venue does have its own limited parking facilities.
    • The car parking facilities are for Blue Badge holders only.
    • The car park is located at the side and rear of the building, for Blue Badge holders only.
    • The car park type is sheltered.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are signposted but have no markings.
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • Clearly marked/signposted parent and child parking bays are not available.
    • All parking spaces are provided on a first come first served basis.
  • Paying View
    • There are no parking charges for the car park.
  • Access from the Car Park View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The entrance is not clearly visible from the car park.
    • The route from the car park to the entrance is not clearly signposted.
    • The surface on the approach to the entrance is tarmac and concrete tiles.
    • There is not a road to cross between the car park and the entrance.
    • There is no tactile paving on dropped kerbs between the car park and the entrance.
  • Drop-off Point(s) View
    • There is a/are clearly marked drop-off point(s).
    • The drop-off points(s) is/are located to the left of the main entrance, reached from the service road to the rear of the building.
    • The route from the drop-off point(s) to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • There is no tactile paving on dropped kerbs between the drop-off point(s) and the entrance.
  • Comments View
    • Guests are advised to notify the hotel in advance of the need for Blue Badge parking.
    • The parking area is located off the service vehicle access to the right of the hotel, which runs around the rear of the building.
    • Concierge staff will direct staff to a suitable parking space.
    • At the time of our visit (January 2019) some of the parking area was being used for construction materials.
    • There is usually space for about 7 guest vehicles for Blue Badge holders.
    • The drop off point is at the end of the service road.
    • It can be used by taxis as well as private vehicles.
    • There is a pay and display car park on Leake Street, off York Road.
    • This is around a 5 minute walk from the venue.

South Bank Public Car Parks

  • This section provides information about a number of public cars parks around South Bank.
    For more information about access and parking charges please visit the individual car parks.
    South Bank is located in the congestion charging zone.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located under the colonnade on Addison Road, either side of the revolving doors.
    • The entrance area/door is not clearly signed.
    • There is step-free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically (towards you).
    • The main automatic door(s) is/are push pad or push button activated.
    • The push pad or push button is 100cm from floor level.
    • The door(s) is/are single width.
    • The width of the door opening is 89cm.
  • Comments View
    • There is a set of revolving doors located between the accessible entrances.
    • The revolving doors are 140cm wide.
    • There is a second accessible door to the right of the revolving door (shown in photograph 4).
    • This door may be kept locked in cold weather.
    • There are always staff on duty to assist at the entrance.

Reception (Ground Floor)

  • Reception View
    • The reception point is located to the left as you enter the foyer.
    • The reception point is approximately 5m (5yd 1ft) from the accessible entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step-free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is high (110cm+).
    • There is sufficient space to write or sign documents on the counter.
    • There is not a lowered section of the counter.
    • The counter is staffed.
    • There is a hearing assistance system at the reception point.
    • The type of system is a fixed loop.
    • The hearing assistance system is not signed.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
    • The type of flooring in the reception area is tiles.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • There is bench seating only.
    • There is not sufficient space for a wheelchair user to use the waiting area.

Getting Around

  • Access View
    • There is step-free access throughout the building via lift(s).
  • Circulation View
    • There are doors in corridors/walkways which have to be opened manually.
    • The type of flooring in corridors/walkways is carpet and tiles.
    • There is some flooring in corridors/walkways which is shiny and could cause issues with glare or look slippery to some people.
    • There is good colour contrast between the walls and floor in the majority of corridors/walkways.
    • There are no seats/chairs at regular intervals.
    • The lighting levels are varied.
    • Access to other floors/levels is via stairs and lift.
  • Signage View
    • Wayfinding signage is provided.
    • The colour, design and typeface of signs is consistent throughout the building.
    • Dementia friendly signage is not provided.
  • Safe Place(s) View
    • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • Audio View
    • This venue does not play background music in public areas.
    • There is not a hearing assistance system in the public areas of the building.
  • Comments View
    • Some of the corridors overlook the central atrium (shown in photographs 3 and 4).

Eating and Drinking (Ground Floor - Spectrum Bar and Café)

  • The following information is for the café/bar.
  • The café/bar is located on the ground floor, to the right of the entrance foyer.
  • There is step-free access to the café/bar.
  • Full table service is available.
  • Food and/or drinks can be ordered from the service counter.
  • There is not a hearing assistance system.
  • There is step-free access within the café/bar.
  • There is ample room for a wheelchair user to manoeuvre.
  • This area does play background music.
  • The type of flooring in this area is carpet and tiles.
  • Some tables are permanently fixed.
  • Some chairs are permanently fixed.
  • Some chairs have armrests on both sides.
  • The nearest table is approximately 3m from the entrance/opening.
  • The nearest table is approximately 5m from the till/counter.
  • The distance between the floor and the lowest table is 45cm.
  • The distance between the floor and the highest table is 110cm.
  • The standard height for tables is 70cm.
  • Plastic/takeaway cups are not available.
  • Plastic/takeaway cutlery is not available.
  • Drinking straws are available.
  • Children are welcomed in the bar area.
  • There are hand held menus available.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.
  • The lighting levels are adjustable.
  • Comments View
    • There are also some external tables and chairs under the colonnade, to the right of the main entrance.

Other Floors (Foyer Stairs - Lower Ground to Mezzanine)

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are located to the right as you enter the foyer.
    • The stairs are approximately 5m from the main entrances.
    • The stairs are clearly visible from the entrance.
    • The floors which are accessible by stairs are LG, G and M.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are not between the recommended 30cm and 45cm.
    • The steps are not clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are not provided on landings.
    • The lighting levels at the steps are good.
  • Comments View
    • Photographs 1 and 2 show the stairs from the foyer to mezzanine level.
    • Photographs 3 and 4 show the stairs at lower ground level.

Lift (Foyer/Atrium - Standard Lift)

  • There is a lift for public use.
  • The lift is located to the right of the entrance foyer, opposite reception.
  • The lift is clearly visible from the entrance.
  • The lift is approximately 5m (5yd 1ft) from the entrances.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are LG, G, M, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13 and 14.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do not contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is good.
  • The colour contrast between the external lift control plate and the wall is poor.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 120cm x 238cm (3ft 11in x 7ft 10in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.
  • There is a/are similar lift(s) available.
  • Comments View
    • There are three identical lifts in this location.
    • The rear wall of the lifts are glass, which give views over the atrium on the upper floors.

Other Floors (Rear Stairs - Ground to Floor 14)

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are located through the door at the rear of the foyer, beyond reception.
    • The stairs are approximately 15m from the entrances.
    • Signs indicating the location of the stairs are not available from the entrance.
    • There are manual, heavy, single doors to enter and exit the stairwell on all floors.
    • The floors which are accessible by stairs are G, M, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13 and 14.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are not between the recommended 30cm and 45cm.
    • The steps are not clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are provided on landings.
    • The lighting levels at the steps are good.
  • Comments View
    • Photograph 1 shows the door from the rear of the foyer into the lift and stairwell.

Lift (Rear Lift - Standard Lift)

  • There is a lift for public use.
  • The lift is located through the door at the rear of the entrance foyer, beyond reception.
  • Signs indicating the location of the lift are not available from the entrance.
  • The lift is approximately 20m (21yd 2ft) from the entrances.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are G, M, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13 and 14.
  • There are manual, heavy, single doors to access the lift lobby on all floors.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is good.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 109cm x 138cm (3ft 7in x 4ft 6in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.

Eating and Drinking (Mezzanine Level : L'Italiano Restaurant)

  • The following information is for the restaurant.
  • The restaurant is located on the mezzanine level, to the left as you exit the atrium lifts.
  • There is step-free access, via lift, to the restaurant.
  • Full table service is available.
  • The height of the service counter is medium height (77cm - 109cm).
  • There is not a lowered section of the counter.
  • There is not a hearing assistance system.
  • There is step-free access within the restaurant.
  • There is ample room for a wheelchair user to manoeuvre.
  • This area does play background music.
  • The type of flooring in this area is carpet and tiles.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • The nearest table is approximately 5m from the entrance/opening.
  • The standard height for tables is 74cm.
  • Plastic/takeaway cups are not available.
  • Plastic/takeaway cutlery is not available.
  • Drinking straws are available.
  • There are hand held menus available.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is buffet breakfast and table service dinner with hot and cold meals at both.
  • The lighting levels are varied.
  • Comments View
    • At busy breakfast times, additional tables may be set out in one of the conference suites.

Accessible Toilet(s) (Mezzanine Level)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • The accessible toilet surveyed is not for the sole use of disabled people.
    • This accessible toilet is located in the toilet area to the right as you exit the foyer/atrium lifts on level M.
    • This accessible toilet is approximately 5m (5yd 1ft) from the foyer/atrium lifts.
    • There is step-free access to the accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The door opens outwards.
    • The door is heavy.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 87cm (2ft 10in).
    • The door does not have a horizontal grab rail.
    • The dimensions of the accessible toilet are 150cm x 217cm (4ft 11in x 7ft 1in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has not got a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 75cm (2ft 6in).
    • The transfer space is obstructed by a waste bin.
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is not an emergency alarm.
    • There is a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary, non-infectious waste and open waste paper bin disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 140cm from the floor.
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Taps have clear markings to indicate hot and cold settings.
    • There is a soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 108cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 135cm (4ft 5in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is poor.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
    • The baby change table is not height adjustable.
    • The height of the baby change table once extended is 88cm (2ft 11in).
  • Comments View
    • Although there is an alarm installed, the pull cord was missing at the time of our visit (January 2019).

Standard Toilet(s) (Mezzanine Level)

  • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located to the right as you exit the atrium lifts on the mezzanine level.
    • The female and male toilets are approximately 5m (5yd 1ft) from the atrium lifts.
    • There is step-free access to the female and male toilet(s).
    • There is pictorial signage on or near the toilet door.
    • There is not a lowered urinal in the male toilet(s).
    • An ambulant toilet with wall-mounted grab rails is available.
    • The vertical and horizontal grab rails vary.
    • There is not a lowered wash basin.
    • The wash basin(s) tap type is sensor.
    • There is a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.
  • Baby Change Facilities View
    • The baby change table is set against the wall, permanently fixed at 75cm from the floor.

Accessible Room(s) (Double Superior Accessible Room)

  • Accessible Room Information View
    • The details in this section relates to the accessible room(s) with a wet room/wheel in shower.
    • This type of accessible room is located on levels between 1 and 14.
    • There is step-free access to this type of accessible room.
    • All accessible rooms of this type have identical specifications.
    • Guests do not need to open a door between the lift and the room(s).
    • There is a clear 120cm wide route to the room surveyed.
    • The room surveyed does not have an adjoining room.
  • Bedroom Features View
    • The accessible room surveyed is located on level 3.
    • The accessible room surveyed at the time of the visit was 320.
    • There is step-free access to the accessible room surveyed.
    • There is numbered signage on or near the accessible room door.
    • The door is manual with a key card lock.
    • The fob/card reader height is 107cm.
    • The width of the door is 87cm (2ft 10in).
    • There are lowered spy holes available.
    • The bed type is double.
    • The bed height is not adjustable.
    • The height of the bed is 48cm (1ft 7in).
    • The measurement between the bed base and floor is 10cm (4in).
    • The bed is not moveable.
    • The room does have an unobstructed minimum turning space of 150cm x 150cm next to the bed.
    • The height of the desk is 75cm.
    • The desk is not height adjustable.
    • The desk knee recess has the recommended dimensions of 70cm (height) x 50cm (depth).
    • The room surveyed had an armchair.
    • Wardrobes have not been adapted to allow use from a seated position.
    • Light switches are between 75cm and 120cm (4ft) from floor level.
    • Electric sockets are between 40cm and 100cm (4ft) from floor level.
    • Electric sockets are accessible from the bed.
    • There is an emergency alarm in the room.
    • The emergency alarm is a push button.
    • The emergency alarm rings to reception.
    • There is not a flashing fire alarm beacon within the room.
    • The type of flooring is carpet.
  • Ensuite Facilities View
    • The ensuite door opens by sliding.
    • The door weight is heavy.
    • The door has no lock.
    • The width of the door to the ensuite is 84cm (2ft 9in).
    • The door does not have a horizontal grab rail.
    • The dimensions of the ensuite are 227cm x 185cm (7ft 5in x 6ft 1in).
    • The ensuite does have an unobstructed minimum turning space of 150cm x 150cm in front of the toilet seat.
    • The ensuite has a non-slip floor.
    • There is an emergency alarm within the ensuite.
    • There is not a flashing fire alarm beacon within the ensuite.
    • Disposal facilities are available.
    • There is a/are pedal waste paper bin disposal units.
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is a shelf immediately next to or behind the toilet.
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are no vertical wall-mounted grab rails at the wash basin.
    • The tap type is twist/turn.
    • There is a mixer tap.
    • Taps do not have clear markings to indicate hot and cold settings.
    • There is not a soap dispenser.
  • Toilet Details View
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • The toilet has a wall which acts as a backrest.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 100cm (3ft 3in).
    • There is a flush, however it is not on the transfer side.
    • There is not a spatula type lever flush.
    • There is no dropdown rail.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet, the wall mounted grab rails are on the right.
    • There is not a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is not a toilet roll holder.
  • Shower Details View
    • The ensuite has a wheel in shower.
    • The shower head is height adjustable.
    • The shower control type is twist/turn.
    • Shower controls do not have clear markings to indicate hot and cold settings.
    • There is a flip-down/tip-up seat for the shower.
    • There is a/are wall-mounted grab rail(s) available for the shower.
    • There are not horizontal and/or dropdown rails available on both sides of the shower seat.
    • There is a single vertical grab rail to assist standing users.
  • Colour Contrast and Lighting View
    • The colour contrast between the external room door and wall is fair.
    • The colour contrast between the internal room door and wall is good.
    • The colour contrast between the room walls and floor is fair.
    • The colour contrast between the external ensuite door and wall is fair.
    • The colour contrast between the internal ensuite door and wall is fair.
    • The colour contrast between the ensuite walls and floor is good.
    • The colour contrast between the wall-mounted grab rail(s) and wall is good.
    • The toilet seat colour contrast is poor.
    • The lighting levels in the room are good.
    • The lighting levels in the ensuite are good.
  • Comments View
    • The room and the ensuite are fitted with pull cord alarms.
    • The actual cords are only installed if needed by guests.
    • The shower seat is also removeable and only provided if required.
    • The seat height is adjustable.
    • There is a separate wash basin (80cm high) in addition to the hand rinse basin next to the toilet.
    • The hotel has air conditioning and the room windows do not open.

Accessible Room(s) (Accessible Junior Suite)

  • Accessible Room Information View
    • The details in this section relates to the accessible room(s) with a wet room/wheel in shower.
    • This type of accessible room is located on levels between 1 and 14.
    • There is step-free access to this type of accessible room.
    • All accessible rooms of this type have identical specifications.
    • Guests do not need to open a door between the lift and the room(s).
    • There is a clear 120cm wide route to the room surveyed.
    • The room surveyed does not have an adjoining room.
  • Bedroom Features View
    • The accessible room surveyed is located on level 11.
    • The accessible room surveyed at the time of the visit was 1128.
    • There is step-free access to the accessible room surveyed.
    • There is numbered signage on or near the accessible room door.
    • The door is manual with a key card lock.
    • The fob/card reader height is 107cm.
    • The width of the door is 87cm (2ft 10in).
    • There are lowered spy holes available.
    • The bed type is double.
    • The bed height is not adjustable.
    • The height of the bed is 48cm (1ft 7in).
    • The measurement between the bed base and floor is 10cm (4in).
    • The bed is not moveable.
    • The room does have an unobstructed minimum turning space of 150cm x 150cm next to the bed.
    • The height of the desk is 75cm.
    • The desk is not height adjustable.
    • The desk knee recess has the recommended dimensions of 70cm (height) x 50cm (depth).
    • The room surveyed had a desk chair with armrests, a desk chair without armrests and a sofa.
    • Wardrobes have not been adapted to allow use from a seated position.
    • Light switches are between 75cm and 120cm (4ft) from floor level.
    • Electric sockets are between 40cm and 100cm (4ft) from floor level.
    • Electric sockets are accessible from the bed.
    • There is an emergency alarm in the room.
    • The emergency alarm is a push button.
    • The emergency alarm rings to reception.
    • There is not a flashing fire alarm beacon within the room.
    • The type of flooring is carpet and tiles.
  • Ensuite Facilities View
    • The ensuite door opens outwards.
    • The door weight is light.
    • The door is locked by a twist lock.
    • The width of the door to the ensuite is 80cm (2ft 7in).
    • The door does not have a horizontal grab rail.
    • The dimensions of the ensuite are 165cm x 205cm (5ft 5in x 6ft 9in).
    • The ensuite does not have an unobstructed minimum turning space of 150cm x 150cm in front of the toilet seat.
    • The ensuite has a non-slip floor.
    • There is not an emergency alarm within the ensuite.
    • There is not a flashing fire alarm beacon within the ensuite.
    • Disposal facilities are available.
    • There is a/are pedal waste paper bin disposal units.
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is a shelf immediately next to or behind the toilet.
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are no vertical wall-mounted grab rails at the wash basin.
    • The tap type is twist/turn.
    • There is a mixer tap.
    • Taps have clear markings to indicate hot and cold settings.
    • There is not a soap dispenser.
  • Toilet Details View
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • The toilet has a wall which acts as a backrest.
    • There is not a lateral transfer space.
    • There is a flush, however it is not on the transfer side.
    • There is not a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet, the wall mounted grab rails are on the left.
    • There is not a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 80cm (2ft 7in).
  • Shower Details View
    • The ensuite has a wheel in shower.
    • The shower head is height adjustable.
    • The shower control type is twist/turn.
    • Shower controls have clear markings to indicate hot and cold settings.
    • There is a flip-down/tip-up seat for the shower.
    • There is a/are wall-mounted grab rail(s) available for the shower.
    • There are not horizontal and/or dropdown rails available on both sides of the shower seat.
    • There is a single vertical grab rail to assist standing users.
  • Colour Contrast and Lighting View
    • The colour contrast between the external room door and wall is good.
    • The colour contrast between the internal room door and wall is good.
    • The colour contrast between the room walls and floor is good.
    • The colour contrast between the external ensuite door and wall is good.
    • The colour contrast between the internal ensuite door and wall is good.
    • The colour contrast between the ensuite walls and floor is good.
    • The colour contrast between the dropdown rail(s) and wall is poor.
    • The colour contrast between the wall-mounted grab rail(s) and wall is good.
    • The toilet seat colour contrast is poor.
    • The lighting levels in the room are good.
  • Comments View
    • The suite consists of a sitting area with desk and sofa bed and a separate bedroom with desk/dressing table.
    • The bedroom and the ensuite are fitted with pull cord alarms.
    • The actual cords are only installed if needed by guests.
    • The shower seat is also removeable and only provided if required.
    • The seat height is adjustable.
    • There is a separate washbasin (80cm high) in addition to the hand rinse basin next to the toilet.
    • There is a vertical support pole close to this basin.
    • The hotel has air conditioning and the room windows do not open.

Standard Room(s)

  • Bedroom Features View
    • The room surveyed is located on level 6.
    • The room surveyed at the time of the visit was 606.
    • There is step-free access to the room surveyed.
    • There is numbered signage on or near the room door.
    • The width of the door is 87cm (2ft 10in).
    • The bed type is double.
    • The height of the bed is 48cm (1ft 7in).
    • The measurement between the bed base and floor is 10cm (4in).
    • Light switches are within 120cm (3ft 11in) from floor level.
    • There is not a flashing fire alarm beacon within the room.
    • The type of facilities within the ensuite include; a toilet, a wash basin, a bath and a shower.
    • The ensuite door opens by sliding.
    • The width of the door to the ensuite is 69cm (2ft 3in).
    • There is not an emergency alarm within the ensuite.
    • There is not a flashing fire alarm beacon within the ensuite.
    • The tap type is twist/turn.
    • There is a mixer tap.
    • Wall-mounted grab rails are available for the bath.
  • Colour Contrast and Lighting View
    • The colour contrast between the external room door and wall is fair.
    • The colour contrast between the internal room door and wall is good.
    • The colour contrast between the room walls and floor is fair.
    • The colour contrast between the external ensuite door and wall is fair.
    • The colour contrast between the internal ensuite door and wall is poor.
    • The colour contrast between the walls and floor in the ensuite is good.
    • The colour contrast between the grab rails and wall is good.
    • The lighting levels in the room are adjustable.
    • The lighting levels in the ensuite are good.
  • Comments View
    • The room has a ceiling fitting for a pull-cord alarm.
    • The pull cord can be attached on request.

Level Change (First Floor Conference Rooms)

  • Step(s) View
    • There is a/are step(s) located in the corridor leading down to the meeting rooms from the main first floor level.
    • The step(s) is/are used to access the Putney, Battersea, Westminster and Millennium suites.
    • There is/are 5 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The going of the step(s) is/are not between the recommended 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
    • The lighting levels at the step(s) are moderate to good.

Lift (First Floor Conference Rooms - Platform Lift)

  • There is a lift for public use.
  • The lift is located in the corridor leading to the conference rooms.
  • The lift is approximately 10m (10yd 2ft) from the foyer/atrium lifts.
  • The lift is a platform lift.
  • A member of staff needs to be notified for use of the lift.
  • A member of staff is required to operate the lift.
  • The platform lift accesses a small level change.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do not contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is poor.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 86cm (2ft 10in).
  • The dimensions of the lift are 105cm x 153cm (3ft 5in x 5ft).
  • There are separate entry and exit doors in the lift.
  • The lift does not have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does not have tactile markings.
  • The lighting levels in the lift are good.

Conference / Meeting Facilities (First Floor : Putney / Westminster Suite)

  • Access View
    • The room surveyed was the Putney / Westminster Suite.
    • The Putney / Westminster Suite is located on the first floor.
    • The room/area surveyed is approximately 15m from the foyer/atrium lifts.
    • There is wayfinding signage on route to the room(s).
    • The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
    • The colour contrast between the external door and wall is good.
    • The colour contrast between the internal door and wall is good.
    • There is step-free access into the room(s).
    • The door(s) open(s) towards you (pull).
    • The door(s) for the room(s) is/are not push pad activated.
    • The door(s) is/are double.
    • The door opening width(s) is/are 75cm+ for the room(s).
    • The door has a closer and maybe difficult for some to open.
    • Light switches are between 75cm and 120cm (4ft) from floor level.
    • There is not a hearing assistance system for the room(s).
    • This room has a projector screen.
    • There is not a visual fire alarm beacon in the room(s).
    • There is not fixed furniture within the room(s).
    • The clear floor space beneath tables in the room(s) is 70cm.
    • There is sufficient space for a wheelchair user to turn within the room.
    • A height adjustable table/bench is not available.
    • There are no chairs with armrests on both sides within the room(s).
    • The type of flooring in the room(s) is carpet.
    • There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • Floor coverings in the room(s) are even with no trip hazards.
    • The colour contrast between the walls and floor is fair.
    • The lighting levels are adjustable.
    • The photographs show the rooms opened up to create one large space.
      When they are divided, the Westminster Suite is the larger of the two rooms.
      Signage outside the room is by display screen which can be set up to show the room name and the name of the room users.

Conference / Meeting Facilities (First Floor : Battersea / Millennium Suite)

  • Access View
    • The room surveyed was the Battersea / Millennium Suite.
    • The Battersea / Millennium Suite is located on the first floor.
    • The room/area surveyed is approximately 1m from the foyer/atrium lift.
    • There is wayfinding signage on route to the room(s).
    • The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
    • The colour contrast between the external door and wall is good.
    • The colour contrast between the internal door and wall is good.
    • There is step-free access into the room(s).
    • The door(s) open(s) towards you (pull).
    • The door(s) for the room(s) is/are not push pad activated.
    • The door(s) is/are double.
    • The door opening width(s) is/are 75cm+ for the room(s).
    • The door has a closer and maybe difficult for some to open.
    • Light switches are between 75cm and 120cm (4ft) from floor level.
    • There is not a hearing assistance system for the room(s).
    • This room has a projector screen.
    • There is not a visual fire alarm beacon in the room(s).
    • There is not fixed furniture within the room(s).
    • The clear floor space beneath tables in the room(s) is 70cm.
    • There is sufficient space for a wheelchair user to turn within the room.
    • A height adjustable table/bench is not available.
    • There are no chairs with armrests on both sides within the room(s).
    • The type of flooring in the room(s) is carpet.
    • There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • Floor coverings in the room(s) are even with no trip hazards.
    • The colour contrast between the walls and floor is fair.
    • The lighting levels are adjustable.
    • The photographs show the rooms opened up to create one large space.
      When they are divided, the Millennium Suite is the larger of the two rooms.
      Signage outside the room is by display screen which can be set up to show the room name and the name of the room users.

Conference / Meeting Facilities (Second Floor : Terrace Suite)

  • Access View
    • The room surveyed was the Terrace Suite.
    • The Terrace Suite is located on second floor.
    • The room/area surveyed is approximately 10m from the foyer/atrium lifts.
    • There is not wayfinding signage on route to the room(s).
    • Signage for the room(s) is not available in upper and lower case lettering that is clearly visible.
    • The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
    • The colour contrast between the external door and wall is good.
    • The colour contrast between the internal door and wall is good.
    • There is step-free access into the room(s).
    • The door(s) open(s) away from you (push).
    • The door(s) for the room(s) is/are not push pad activated.
    • The door(s) is/are double (with one leaf locked).
    • The door opening width(s) is/are 75cm+ for the room(s).
    • The door has a closer and maybe difficult for some to open.
    • Light switches are between 75cm and 120cm (4ft) from floor level.
    • There is not a hearing assistance system for the room(s).
    • This room has a television screen.
    • There is not a visual fire alarm beacon in the room(s).
    • There is not fixed furniture within the room(s).
    • There is sufficient space for a wheelchair user to turn within the room.
    • A height adjustable table/bench is not available.
    • There are some chairs with armrests on both side within the room(s).
    • The type of flooring in the room(s) is carpet and vinyl.
    • There is some flooring in corridors with a very shiny finish which could cause issues with glare or be perceived as slippery.
    • Floor coverings in the room(s) are even with no trip hazards.
    • The colour contrast between the walls and floor is fair.
    • The lighting levels are adjustable.
    • There are double doors from this room which give access to an external terrace.
      There are tables and chairs on the terrace sheltered by large parasols.
      Furniture and audio visual equipment can be arranged for the main space as required.
      Signage outside the room is by display screen which can be set up to show the room name and the name of the room users.

Conference / Meeting Facilities (Second Floor : Lambeth/Vauxhall Suite)

  • Access View
    • The room surveyed was the Lambeth/Vauxhall Suite.
    • The Lambeth/Vauxhall Suite is located on the second floor.
    • The room/area surveyed is approximately 15m from the foyer/atrium lifts.
    • There is not wayfinding signage on route to the room(s).
    • The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
    • The colour contrast between the external door and wall is good.
    • The colour contrast between the internal door and wall is good.
    • There is step-free access into the room(s).
    • The door(s) open(s) towards you (pull).
    • The door(s) for the room(s) is/are not push pad activated.
    • The door(s) is/are double (with one leaf locked).
    • The door opening width(s) is/are 75cm+ for the room(s).
    • The door has a closer and maybe difficult for some to open.
    • Light switches are between 75cm and 120cm (4ft) from floor level.
    • There is not a hearing assistance system for the room(s).
    • This room has a projector screen.
    • There is not a visual fire alarm beacon in the room(s).
    • There is not fixed furniture within the room(s).
    • The clear floor space beneath tables in the room(s) is 70cm.
    • There is sufficient space for a wheelchair user to turn within the room.
    • A height adjustable table/bench is not available.
    • There are no chairs with armrests on both sides within the room(s).
    • The type of flooring in the room(s) is carpet.
    • There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • Floor coverings in the room(s) are even with no trip hazards.
    • The colour contrast between the walls and floor is good.
    • The lighting levels are adjustable.
    • The Lambeth and Vauxhall rooms are adjacent and can be opened up to create one large space.
      The photographs show the Lambeth Suite.
      The Vauxhall Suite is the larger of the two rooms.
      It was in use at the time of our visit.
      Signage outside the room is by display screen which can be set up to show the room name and the name of the room users.

Accessible Toilet(s) (Second Floor Conference Rooms)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • The accessible toilet surveyed is not for the sole use of disabled people.
    • This accessible toilet is located on level 2, off the corridor leading to the conference rooms.
    • This accessible toilet is approximately 5m (5yd 1ft) from the foyer/atrium lifts.
    • There is step-free access to the accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The door opens outwards.
    • The door is heavy.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door does not have a horizontal grab rail.
    • The dimensions of the accessible toilet are 150cm x 208cm (4ft 11in x 6ft 10in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has not got a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 80cm (2ft 7in).
    • The transfer space is obstructed by a waste bin.
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and open waste paper bin disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 142cm from the floor.
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Taps have clear markings to indicate hot and cold settings.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 100cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 145cm (4ft 9in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 107cm (3ft 6in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is fair.
    • The contrast between the dropdown rail(s) and wall is fair.
    • The contrast between the wall-mounted grab rail(s) and wall is fair.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.

Standard Toilet(s) (Second Floor Conference Rooms)

  • Standard toilet facilities are available.
  • Access to Standard Shared Toilet(s) View
    • The shared toilets that were surveyed are located off the corridor leading to the conference rooms.
    • The shared toilet(s) is/are approximately 5m (5yd 1ft) from the foyer/atrium lift.
    • There is step-free access to the shared toilet(s).
    • There is pictorial signage on or near the toilet door.
    • There is not a lowered urinal.
    • An ambulant toilet with wall-mounted grab rails is not available.
    • There is not a lowered wash basin.
    • The wash basin(s) tap type is lever.
    • There is a flashing fire alarm beacon within the toilet(s).
    • Lighting levels are good.

Reception (Lower Ground Floor : Treatment Reception)

  • Reception View
    • The reception point is located on the lower ground floor, to the left as you exit the lift.
    • The reception point is approximately 5m (5yd 1ft) from the foyer/atrium lifts.
    • The reception area/desk is clearly visible from the lift.
    • There is step-free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are no windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is medium height (77cm - 109cm).
    • There is sufficient space to write or sign documents on the counter.
    • There is not a lowered section of the counter.
    • The counter is not staffed.
    • There is not a bell to attract attention.
    • There is not a hearing assistance system at the reception point.
    • The type of flooring in the reception area is tiles.
  • Reception Waiting Area View
    • There is not a waiting area close to the reception point.
  • Comments View
    • When the reception is not staffed, there is a telephone number displayed for bookings and enquiries.
    • The treatment suite includes therapy rooms for massages, facials, manicures etc., a sauna and steam room and associated changing facilities.
    • The facilities were in use at the time of our visits.

Fitness Suite (Lower Ground Floor)

  • Access to Fitness Suite View
    • The fitness suite is located on the lower ground floor, in the treatment room area.
    • The fitness suite is 15m (16yd 1ft) from the foyer/atrium lifts.
    • There is step free access to the fitness suite.
    • There are doors into the fitness suite.
    • The doors open away from you (push).
    • The doors are heavy.
    • The opening is 80cm (2ft 7in) wide.
  • Fitness Suite (General) View
    • A portable hearing loop is not available for induction.
    • There is not clear manoeuvring space between equipment.
    • There is level access to all of the equipment.
  • Comments View
    • The fitness suite is unstaffed.

Accessible Toilet(s) (Lower Ground Floor)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • The accessible toilet surveyed is not for the sole use of disabled people.
    • This accessible toilet is located on the lower ground floor, to the left as you exit the foyer/atrium lifts.
    • This accessible toilet is approximately 10m (10yd 2ft) from the foyer/atrium lifts.
    • There is step-free access to the accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The door opens outwards.
    • The door is heavy.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 88cm (2ft 11in).
    • The door does not have a horizontal grab rail.
    • The dimensions of the accessible toilet are 148cm x 227cm (4ft 10in x 7ft 5in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has not got a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 78cm (2ft 7in).
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary, general domestic waste and open waste paper bin disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 150cm from the floor.
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is a shelf next to the toilet.
    • The shelf is at a height of 70cm.
    • The toilet has a lid.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder cannot be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Taps have clear markings to indicate hot and cold settings.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 100cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is poor.
    • The contrast between the dropdown rail(s) and wall is fair.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the wall-mounted grab rail(s) to the left of the toilet and wall is good.
    • The contrast between the wall-mounted grab rail(s) to the right of the toilet and wall is fair.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is poor.
    • The lighting levels are good.

Standard Toilet(s) (Lower Ground Floor)

  • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located to the left as you exit the foyer/atrium lifts on the lower ground floor.
    • The female and male toilets are approximately 10m (10yd 2ft) from the foyer/atrium lifts.
    • There is step-free access to the female and male toilet(s).
    • There is pictorial signage on or near the toilet door.
    • There is not a lowered urinal in the male toilet(s).
    • An ambulant toilet with wall-mounted grab rails is available.
    • The vertical and horizontal grab rails vary.
    • There is not a lowered wash basin.
    • The wash basin(s) tap type is sensor.
    • There is a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the larger ambulant cubicle at the far end of the row.
    • There is step-free access to the baby change facilities.
    • The baby change table is set against the wall, permanently fixed at 75cm from the floor.
    • The baby change table is not height adjustable.

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