Skip to main content

People's Palace & Winter Gardens

Glasgow Green, Glasgow, G40 1AT

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Accessibility Guide

Show Easy Read

Opening Times (People's Palace)

  • Monday Closed.
  • Tuesday 10:00 - 17:00..
  • Wednesday 10:00 - 17:00..
  • Thursday 10:00 - 17:00..
  • Friday 11:00 - 17:00..
  • Saturday 10:00 - 17:00..
  • Sunday 11:00 - 17:00..

Opening Times (Winter Gardens)

  • Monday 10:00 - 17:00..
  • Tuesday 10:00 - 17:00..
  • Wednesday 10:00 - 17:00..
  • Thursday 10:00 - 17:00..
  • Friday 10:00 - 17:00..
  • Saturday 10:00 - 17:00..
  • Sunday 10:00 - 17:00..

Location

  • The venue is situated within the centre of the city.
  • This venue is situated in Glasgow.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is High Street.

Parking

  • The venue does have its own car park.
  • Venue Car Park
    • Parking is free for all users.
    • The car park is at the side of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There are 7 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 360cm x 420cm (11ft 10in x 13ft 9in).
    • The nearest designated bay is 16m (17yd) from the main entrance.
    • The furthest designated bay is 22m (24yd) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main doors open away from you (push).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 120cm (3ft 11in) wide.

Level Change (Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located on the right as you face the entrance.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • The width of the ramp or slope is 120cm (3ft 11in).
  • There are steps to access this area / service.
  • There is / are 4 step(s) to the area / service.
  • Lighting levels at the steps are bright.
  • The steps are not clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The handrails are on both sides.
  • Comments
    • The ramp overcomes the steps.
    • The ramp has handrails on both sides.

Outside Access (The Winter Gardens)

  • This information is for the entrance located at the side of the building.
  • There is not level access into the venue.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 110cm (3ft 7in) wide.
  • Second set of doors
    • There is a second set of doors.
    • The doors open away from you (push).
    • The doors are single width.
    • The doors are heavy.
    • The door opening is 110cm (3ft 7in) wide.

Level Change (The Winter Gardens)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located directly in front of the entrance.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • The width of the ramp or slope is 120cm (3ft 11in).
  • There are steps to access this area / service.
  • The steps are located directly in front of the entrance.
  • There is / are 4 step(s) to the area / service.
  • Lighting levels at the steps are bright.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The handrails are on both sides.
  • Comments
    • The ramp overcomes the steps.
    • The ramp has handrails on both sides.

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played in the Winter Garden Cafe.
  • Lighting levels are bright.
  • Comments
    • There is a tarmac path running around the outside of the palace through the gardens.

Other Floors

  • Steps
    • The floors which are accessible by stairs are G - 1 - 2.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting level is bright.

Lift

  • There is a lift for public use.
  • The lift is located next to the cafe.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G - 1 - 2.
  • The lift is 10m (32ft 10in) from accessible entrance.
  • Staff do not need to be notified for use of the lift.
  • The dimensions of the lift are 100cm x 145cm (3ft 3in x 4ft 9in).
  • There is a mirror to aid reversing out of the lift.
  • The lift does not have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The lift controls do not have Braille markings.
  • The lift controls do not have tactile markings.
  • The lighting level in the lift is bright.

Museum

  • Exhibits can be audio described.
  • Tactile signage for exhibits is not available.
  • There is a hearing assistance system.
  • The hearing system is a fixed loop.
  • Staff are trained to use the the hearing system.
  • A deposit is not required for the hearing system.
  • There is a wheelchair to borrow.
  • To borrow the wheelchair, please ask a member of staff.

Eating and Drinking (Winter Gardens Cafe)

  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • No chairs are permanently fixed.
  • The distance between the floor and the lowest table is 71cm (2ft 4in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are not available.
  • Plastic / takeaway cutlery is not available.
  • Drinking straws are available.
  • Menus are wall only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold snacks.
  • Opening Times
    • Monday 10:00 - 16:15.
    • Tuesday 10:00 - 16:15.
    • Wednesday 10:00 - 16:15.
    • Thursday 10:00 - 16:15.
    • Friday 10:00 - 16:15.
    • Saturday 10:00 - 16:15.
    • Sunday 10:00 - 16:15.

Accessible Toilet

  • Location and Access
    • There are accessible toilets within this venue designated for public use.
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is 12m (13yd) from the main entrance.
    • The accessible toilet is located round to the right of the building before the Winter Gardens entrance.
    • There is level access to the accessible toilet.
  • Features and Dimensions
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • Floor manoeuvring space is clear in the accessible toilet.
    • The dimensions of the accessible toilet are 150cm x 290cm (4ft 11in x 9ft 6in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 60cm (1ft 12in).
    • There is a dropdown rail on the transfer side.
    • There is not a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is a functional emergency alarm available.
    • It is not a push button style of alarm.
    • Disposal facilities are available in the cubicle.
  • Position of Fixtures
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on the right.
    • There is a shelf within the accessible toilet.
    • The shelf is higher than 100cm (3ft 3in).
    • There are mirrors in the accessible toilet.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink cannot be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is poor.
    • The contrast between the grab rails and wall is good.
    • The contrast between the drop down rails and wall is good.
    • The contrast between the walls and floor is good.
    • Lighting levels are medium.
  • Comments
    • This door is automatic with a push button on the right.
    • The baby change facilities are located in the accessible toilet.
    • The height of the baby change table once extended is 94cm (3ft 1in).
    • Inside the venue, there is level access to the baby change facility.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.