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Pepys Housing Office

1A Eddystone Tower, Oxestalls Road, Deptford, London, SE8 3QU

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Access Guide

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Opening Times

  • Monday 09:00 - 17:00.
  • Tuesday 09:00 - 17:00.
  • Wednesday 10:00 - 17:00.
  • Thursday 09:00 - 17:00.
  • Friday 09:00 - 17:00.
  • Saturday Closed.
  • Sunday Closed.

Location

  • The venue is situated outside the centre of the town or city.
  • The nearest mainline station is Deptford.

Parking

  • The venue does not have its own car park.

Outside Access (Main Entrance)

  • There is not level access into the venue.
  • The main doors open towards you (pull).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 82cm (2ft 8in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open automatically.
    • The doors are double width.
    • The door opening is 97cm (3ft 2in) wide.

Level Change (Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the main entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • The width of the ramp or slope is 169cm (5ft 7in).
  • There are steps to access this area / service.
  • There is / are 1 step(s) to the area / service.
  • The steps are clearly marked.
  • The steps are shallow.
  • Comments View
    • There is also a ramp in the lobby between the two sets of doors.

Reception

  • The reception desk is 5m (16ft 5in) from the front entrance.
  • There is level access to reception from the entrance.
  • The reception desk is low height.
  • Lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use system.

Inside Access

  • There is level access to the service.
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • Staff are trained to use the system.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • The accessible toilet is 10m (32ft 10in) from the accessible entrance.
    • The accessible toilet is located opposite the entrance.
  • Features and Dimensions View
    • This is a unisex toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The dimensions of the accessible toilet are 293cm x 273cm (9ft 7in x 8ft 11in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 168cm (5ft 6in).
    • The tap type is lever.
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There are mirrors in the accessible toilet.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The towel dispenser is 117cm (3ft 10in) high.
    • There is a toilet roll holder.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The toilet roll holder is 105cm (3ft 5in) high.
    • There is a sink.
    • The sink is placed higher than 74cm (2ft 5in).
    • The sink is 80cm (2ft 7in) high.
  • Colour Contrast and Lighting View
    • The contrast between the walls and floor is good.
  • Comments View
    • Wall mounted and drop down rails are available.
    • There are baby changing facilities in the adapted toilet.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is generally on duty.
  • Staff are trained to BSL level 1.
  • Staff are Text Relay aware.
  • Comments View
    • The picture shows the ramp between the two sets of main entrance doors.