Access Guide
Introduction
- Related link Duke of Normandie Hotel.
- Https://www.accessable.co.uk/states-of-guernsey/guernsey/access-guides/duke-of-normandie-hotel
Location
- There is not a bus stop within 150m (164yds) of the venue.
Opening Times
- Monday 11:00 - 23:45.
- Tuesday 11:00 - 23:45.
- Wednesday 11:00 - 23:45.
- Thursday 11:00 - 23:45.
- Friday 11:00 - 00:45.
- Saturday 11:00 - 00:45.
- Sunday 11:00 - 23:45.
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is not a car park for public use within 200m (approx).
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are not available.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are not available.
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Drop-off Point
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- There is a designated drop off point.
- The drop off point is located in the Duke of Normandie hotel courtyard.
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Comments
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- The car park is for registered guests of the Duke of Normandie hotel only.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main door(s) open(s) away from you (push).
- The door(s) is / are single.
- The door(s) is / are permanently held open.
- The width of the door opening is 78cm (2ft 7in).
Level Change (Main Entrance)
- There is a ramp/slope to access this area/service.
- The ramp or slope is located to the left as you face the entrance.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does have handrails.
- The handrails are on both sides.
- The width of the ramp/slope is 92cm (3ft).
- There is a/are step(s) to access this area/service.
- The step(s) is/are located in front of the entrance.
- There is/are 4 step(s) to the area/service.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is/are not clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- The ramp/slope does bypass the step(s).
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Comments
View
- The handrails cover the 3 steps from the car park.
- There are also 3 medium height steps next to the ramp.
Outside Access (Berthelot Street Entrance)
- This information is for the entrance located on Berthelot Street.
- There is not level access into the venue.
- The main door(s) open(s) towards you (pull).
- The door(s) is / are double (with one leaf locked).
- The door(s) is / are heavy.
- The width of the door opening is 70cm (2ft 4in).
Level Change (Berthelot Street Entrance)
- There is a ramp/slope to access this area/service.
- The ramp or slope is located on the path leading to the entrance.
- There is a/are step(s) to access this area/service.
- The step(s) is/are located in front of and immediately beyond the entrance.
- There is/are 3 step(s) to the area/service.
- The lighting levels at the step(s) are medium.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is/are not clearly marked.
- The step(s) is/are deep (18cm+).
- There is not a/are not handrail(s) at the step(s).
- The ramp/slope does not bypass the step(s).
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Comments
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- Due to the gradient of the street the external step varies from shallow to deep.
Outside Access (Lounge Bar Entrance)
- This information is for the entrance located on the right as you enter the main entrance.
- There is level access into the venue.
- The main door(s) open(s) away from you (push).
- The door(s) is / are single.
- The door(s) is / are heavy.
- The width of the door opening is 83cm (2ft 9in).
Outside Access (Main Bar Entrance)
- This information is for the entrance located ahead as you enter the main entrance.
- There is level access into the venue.
- The main door(s) open(s) away from you (push).
- The door(s) is / are single.
- The door(s) is / are heavy.
- The width of the door opening is 98cm (3ft 3in).
Inside Access
- There is not level access to the service(s).
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played throughout the restaurant and bar.
- The lighting levels are varied.
Level Change (Lounge Bar)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located ahead as you enter the lounge bar entrance.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does not have handrails.
- The width of the ramp/slope is 119cm (3ft 11in).
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Comments
View
- There is a similar ramp leading from the lounge bar to the main bar and restaurant (photograph 2). The width of the ramp is 76cm.
Eating and Drinking (Lounge Bar)
- The following information is for the bar.
- The bar is located ahead as you enter the lounge bar entrance.
- The bar does not serve food.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- Some tables are permanently fixed.
- Some chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is approximately 1m (3ft 3in) from the lounge bar entrance.
- The distance between the floor and the lowest table is 50cm (1ft 8in).
- The distance between the floor and the highest table is 110cm (3ft 7in).
- The standard height for tables is 75cm.
- Plastic / takeaway cups are not available.
- Drinking straws are available.
- Children are welcomed in the bar area.
Eating and Drinking (Main Bar)
- The following information is for the restaurant/bar.
- The restaurant is located ahead as you enter the main bar entrance.
- The bar does serve food.
- Full table service is available.
- No tables are permanently fixed.
- Some chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is approximately 2m (2yd 7in) from the main bar entrance.
- The distance between the floor and the lowest table is 73cm (2ft 5in).
- The distance between the floor and the highest table is 112cm (3ft 8in).
- There is ample room for a wheelchair user to manoeuvre.
- Plastic / takeaway cups are not available.
- Plastic / takeaway cutlery is not available.
- Drinking straws are available.
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
Accessible Toilet
- There are not accessible toilet facilities within this venue.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located at the rear of the lounge bar.
- The female and male toilets are approximately 11m (12yd 1in) from the lounge bar entrance.
- Inside the venue, there is not level access to the female and male toilets.
- Lighting levels are medium.
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Comments
View
- There are additional standard toilets in the main bar.
Level Change (Standard Toilets)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located in front of the standard toilet entrances.
- There is/are 1 step(s) to the area/service.
- The lighting levels at the step(s) are medium.
- The step(s) is/are not clearly marked.
- The step(s) is/are shallow (2cm - 10cm).
- There is not a/are not handrail(s) at the step(s).
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Comments
View
- There is a small lip and moderate ramp on threshold of toilets in the main bar (photograph 2).
Additional Info
- Staff do not receive disability awareness / equality training.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.