You are on Introduction. Skip to the next section.

Introduction

• Opening times vary depending on matches and events taking place.

You are on Opening Times (Ticket Office). Skip to the next section.

Opening Times (Ticket Office)

• Monday 10:00 - 15:00.
• Tuesday 08:00 - 15:00.
• Wednesday 10:00 - 15:00.
• Thursday 10:00 - 15:00.
• Friday 10:00 - 15:00.
• Saturday Closed.
• Sunday Closed.

You are on Location. Skip to the next section.

Location

• The venue is situated outside the centre of the city.
• This venue is situated in Plymouth.
• The venue is not situated on a road which has a steep gradient.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is Plymouth Central.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There are 4 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 345cm x 486cm (11ft 4in x 15ft 11in).
  • The nearest designated bay is 35m (38yd) from the designated seating.
  • The furthest designated bay is 50m (55yd) from the designated seating.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • The patron does not have to cross a road.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is a designated drop off point.
  • The drop off point is located between the Eric Johns Stand and the Club House.
  • There is not a dropped kerb from the drop off point.
  • There is not tactile paving on the dropped kerb.

You are on Reception (Match Day Ticket Office). Skip to the next section.

Reception (Match Day Ticket Office)

• The reception desk is 15m (16yd) from the designated parking.
• There is level access to reception from the entrance.
• The reception desk is high height.
• The desk does not have a lowered section.
• There is not a hearing assistance system.

You are on Inside Access (Ground). Skip to the next section.

Inside Access (Ground)

• There is level access to the service.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.

You are on Sports Ground (The Wooden Spoon Wheelchair Terrace). Skip to the next section.

Sports Ground (The Wooden Spoon Wheelchair Terrace)

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• Non-Segregated Seating View
  • Wheelchair users have a designated accessible seating area.
  • There is level access to the designated seating area.
  • Wheelchair seating is located on the south stand.
  • The view from this area is good.
  • A companion can sit beside / near you.
  • Accessible toilets are available.
  • The closest accessible toilet to the seating area is 20m 22yd.
  • The accessible toilet is located in the club house.
  • There is not an audio description service.

You are on Sports Ground (Eric Johns Stand). Skip to the next section.

Sports Ground (Eric Johns Stand)

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• Non-Segregated Seating View
  • Home and Away wheelchair users do not have separate seating areas.
  • Wheelchair users have a designated accessible seating area.
  • There is level access to the designated seating area.
  • Wheelchair seating is located in the middle of the stand.
  • The view from this area is good.
  • A companion can sit beside / near you.
  • Accessible toilets are available.
  • The closest accessible toilet to the seating area is 22m 24yd.
  • The accessible toilet is located in the south west stand.
  • There is not an audio description service.
• Comments View
  • There are 13 designated spaces.

You are on Accessible Toilet (Eric John Stand). Skip to the next section.

Accessible Toilet (Eric John Stand)

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • The accessible toilet is 20m (22yd) from the designated seating.
  • The accessible toilet is located next to the Eric John Stand.
  • There is not level access to the accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a sliding bolt.
  • The width of the accessible toilet door is 89cm (2ft 11in).
  • The door is light.
  • The dimensions of the accessible toilet are 137cm x 211cm (4ft 6in x 6ft 11in).
  • Floor manoeuvring space is clear in the accessible toilet.
  • There is a lateral transfer space.
  • The tap type is lever.
  • There is a mixer tap.
  • There is not a functional emergency alarm available.
  • Disposal facilities are available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There are mirrors in the accessible toilet.
  • The height of the toilet seat above floor level is 43cm (1ft 5in).
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The towel dispenser is 120cm (3ft 11in) high.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The sink is placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the grab rails and wall is fair.
  • There is a fair colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is fair.
  • Lighting levels are bright.

You are on Level Change (Eric John Stand Adapted Toilet). Skip to the next section.

Level Change (Eric John Stand Adapted Toilet)

• There is a ramp or slope to access this service.
• The ramp or slope is located leading up to the toilets.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.
• The width of the ramp or slope is 95cm (3ft 1in).

You are on Standard Toilet(s) (Eric John Stand). Skip to the next section.

Standard Toilet(s) (Eric John Stand)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilets are located at the Eric John Stand.
  • The female and male toilets are 27m (30yd) from the designated seating.
  • Inside the venue, there is not level access to the female and male toilet.
  • Lighting levels are bright.

You are on Level Change (Eric John Stand Standard Toilets). Skip to the next section.

Level Change (Eric John Stand Standard Toilets)

• There are steps to access this area / service.
• The steps are located leading up to the toilets.
• There is / are 2 step(s) to the area / service.
• The step(s) is/are clearly marked.
• The steps are medium.
• The steps do have handrails.

You are on Outside Access (Club House Main Entrance). Skip to the next section.

Outside Access (Club House Main Entrance)

• This information is for the entrance located at the rear of the club house.
• There is not level access into the venue.
• The main doors open towards you (pull).
• The doors are double width.
• The doors are heavy.
• The door opening is 120cm (3ft 11in) wide.

You are on Level Change (Club House Main Entrance). Skip to the next section.

Level Change (Club House Main Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located leading up to the entrance.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.
• The width of the ramp or slope is 98cm (3ft 3in).
• There are steps to access this area / service.
• The steps are located leading up to the entrance.
• There is / are 2 step(s) to the area / service.
• The step(s) is/are clearly marked.
• The steps are medium.
• The steps do have handrails.

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• Comments View
  • The ramp overcomes the steps.

You are on Outside Access (Club House Patio Entrance). Skip to the next section.

Outside Access (Club House Patio Entrance)

• This information is for the entrance located at the front of the club house.
• There is not level access into the venue.
• The main doors open towards you (pull).
• The doors are double width.
• The doors are heavy.
• The door opening is 130cm (4ft 3in) wide.

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• Second set of doors View
  • There is a second set of doors.
  • The doors open towards you (pull).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 100cm (3ft 3in) wide.

You are on Level Change (Club House Patio Entrance). Skip to the next section.

Level Change (Club House Patio Entrance)

• There are steps to access this area / service.
• The steps are located at the entrance.
• There is / are 3 step(s) to the area / service.
• The step(s) is/are not clearly marked.
• The steps are medium.
• The steps do not have handrails.

You are on Restaurant Bar Internal (Albion Sports Bar). Skip to the next section.

Restaurant Bar Internal (Albion Sports Bar)

• The following information is for the bar.
• Once inside, there is level access to the service.
• Food is available from the bar.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• Some chairs have armrests.
• Menus are hand held and wall.
• Menus are not available in Braille.
• Menus are not available in large print.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is main meals and snacks.

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• Comments View
  • On match days all the tables are removed from the bar area.

You are on Accessible Toilet (Main Club House). Skip to the next section.

Accessible Toilet (Main Club House)

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • The accessible toilet is 5m (16ft 5in) from the Club House main entrance.
  • The accessible toilet is located in the Club House.
  • There is level access to the accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 81cm (2ft 8in).
  • The door is light.
  • The dimensions of the accessible toilet are 150cm x 200cm (4ft 11in x 6ft 7in).
  • Floor manoeuvring space is clear in the accessible toilet.
  • There is not a lateral transfer space.
  • The tap type is lever.
  • There is a mixer tap.
  • There is a functional emergency alarm available.
  • Disposal facilities are available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There are not mirrors in the accessible toilet.
  • The height of the toilet seat above floor level is 43cm (1ft 5in).
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The towel dispenser is 112cm (3ft 8in) high.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The sink is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is fair.
  • There is a medium colour contrast between the internal door and wall.
  • The contrast between the grab rails and wall is poor.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is fair.
  • Lighting levels are bright.
• Comments View
  • Baby change facilities are located within the venue.
  • The baby change facilities are located in the adapted toilet.
  • The height of the baby change table once extended is 84cm (2ft 9in)
  • Inside the venue, there is level access to the baby change facility.

You are on Standard Toilet(s) (Main Club House). Skip to the next section.

Standard Toilet(s) (Main Club House)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilets are located at the rear of the building.
  • The female and male toilets are 5m (16ft 5in) from the Club House main entrance.
  • Inside the venue, there is level access to the female and male toilet.
  • Lighting levels are bright.

You are on Outside Access (South West Coms Entrance). Skip to the next section.

Outside Access (South West Coms Entrance)

• This information is for the entrance located at the front of the building.
• There is level access into the venue.
• The main door(s) open(s) towards you (pull).
• The door(s) is / are double.
• The door(s) is / are heavy.
• The width of the door opening is 165cm (5ft 5in).

You are on Outside Access (South West Coms Pitchside Entrance). Skip to the next section.

Outside Access (South West Coms Pitchside Entrance)

• This information is for the entrance located at the Redrow Stand.
• There is level access into the venue.
• The main door(s) open(s) towards you (pull).
• The door(s) is / are single.
• The door(s) is / are heavy.
• The width of the door opening is 75cm (2ft 6in).

You are on Other Floors (South West Coms Suite). Skip to the next section.

Other Floors (South West Coms Suite)

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• Steps View
  • The floors which are accessible by stairs are G-1.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are medium.

You are on Lift (South West Coms Suite). Skip to the next section.

Lift (South West Coms Suite)

• There is a lift for public use.
• The lift is located on the the left side of the building.
• The lift is a platform lift.
• The floors which are accessible by this lift are G-1.
• The lift is approximately 10m (10yd 2ft) from the Seddon Suite entrance.
• Staff do need to be notified for use of the lift.
• The clear door width is 90cm (2ft 11in).
• The dimensions of the lift are 92cm x 150cm (3ft x 4ft 11in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is bright.

You are on Restaurant Bar Internal (South West Coms Suite). Skip to the next section.

Restaurant Bar Internal (South West Coms Suite)

• The following information is for the bar.
• Once inside, there is level access to the service.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is 7m (7yd 1ft) from the Seddon Suite entrance.
• The distance between the floor and the lowest table is 73cm (2ft 5in).
• The distance between the floor and the highest table is 73cm (2ft 5in).
• Menus are hand held and wall.
• Menus are not available in Braille.
• Menus are not available in large print.
• Menus are clearly written.
• Menus are presented in contrasting colours.

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• Comments View
  • This suite is available to hire for match days.

You are on Accessible Toilet (South West Coms Suite). Skip to the next section.

Accessible Toilet (South West Coms Suite)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 3m (3yd 10in) from the pitchside entrance.
  • This accessible toilet is located inside the Seddon Suite on the Redrow Stand.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 85cm (2ft 9in).
  • The door is light.
  • The dimensions of the accessible toilet are 143cm x 215cm (4ft 8in x 7ft 1in).
  • There is a lateral transfer space.
  • The tap type is lever.
  • There is a mixer tap.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is not a mirror.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer can be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 117cm (3ft 10in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is fair.
  • The lighting levels are bright.

You are on Standard Toilet(s) (South West Coms Suite). Skip to the next section.

Standard Toilet(s) (South West Coms Suite)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located in the Seddon Suite.
  • The female and male toilets are approximately 3m (3yd 10in) from the pitchside entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels are bright.

You are on Outside Access (Bid Food Marquee Entrance). Skip to the next section.

Outside Access (Bid Food Marquee Entrance)

• This information is for the entrance located at the front of the marquee.
• There is level access into the venue.
• The main door(s) open(s) towards you (pull).
• The door(s) is / are double.
• The door(s) is / are heavy.
• The width of the door opening is 143cm (4ft 8in).

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• Second set of doors View
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is / are double.
  • The door(s) is / are heavy.
  • The width of the door opening is 210cm (6ft 11in).

You are on Restaurant Bar Internal (Bid Food Marquee). Skip to the next section.

Restaurant Bar Internal (Bid Food Marquee)

• The following information is for the bar.
• Once inside, there is level access to the service.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is 5m (5yd 1ft) from the Cowlin Marquee entrance.
• The distance between the floor and the lowest table is 70cm (2ft 4in).
• The distance between the floor and the highest table is 70cm (2ft 4in).
• The type of food served here is main meals and snacks.

You are on Accessible Toilet (Bid Food Marquee). Skip to the next section.

Accessible Toilet (Bid Food Marquee)

• Accessible toilet facilities are available.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 22m (24yd 2in) from the Cowlin Marquee entrance.
  • This accessible toilet is located at the rear of the marquee.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 88cm (2ft 11in).
  • The door is light.
  • The dimensions of the accessible toilet are 149cm x 220cm (4ft 11in x 7ft 3in).
  • There is a lateral transfer space.
  • The tap type is lever.
  • There is a mixer tap.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is not a mirror.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 107cm (3ft 6in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is fair.
  • There is a medium colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is fair.
  • The lighting levels are bright.

You are on Standard Toilet(s) (Bid Food Marquee). Skip to the next section.

Standard Toilet(s) (Bid Food Marquee)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are not available.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.