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Polka Theatre

240 The Broadway, Wimbledon, London, SW19 1SB

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Access Guide

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Location

  • The venue is situated within the centre of the area.
  • This venue is situated in Wimbledon.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Wimbledon.
  • The nearest underground station is Wimbledon.

Opening Times

  • Monday Closed.
  • Tuesday Closed.
  • Wednesday 09:30 - 16:30.
  • Thursday 09:30 - 16:30.
  • Friday 09:30 - 16:30.
  • Saturday 10:00 - 16:30.
  • Sunday 10:00 - 16:30.

Parking

  • The venue does not have its own car park.
  • Public Car Parks
    • There is not a car park for public use within 200m (approx).
  • On Street Parking and Drop-off Details
    • On street marked Blue Badge bays are not available.
    • Clearly signed and / or standard marked parking bays are not available.
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the venue.
  • There is level access into the venue.
  • The main doors open both ways.
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 158cm (5ft 2in) wide.
  • Second set of doors
    • There is a second set of doors.
    • The doors open towards you (pull).
    • The doors are double width.
    • The doors are permanently held open.
    • The door opening is 152cm (4ft 12in) wide.

Reception

  • The reception desk is 3m (9ft 10in) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height.
  • The desk does not have a lowered section.
  • Lighting levels are medium.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • Staff are trained to use system.

Inside Access

  • There is not level access to the service.
  • Motorised scooters are allowed in public parts of the venue.
  • Lighting levels are medium.

Theatre (Adventure Theatre)

  • There are designated spaces for wheelchair users.
  • Wheelchairs are left with the patron.
  • A companion may sit with you.
  • Companions sit next to the patron.
  • It is 35m (38yd 10in) from the designated seating area to the nearest accessible toilet.
  • This venue does provide audio described performances.
  • There is not a hearing assistance system.
  • There is a wheelchair to borrow.
  • To borrow a wheelchair,please ask a member of staff.
  • Concessions are available.
  • Assistance dogs are allowed in the auditorium.
  • Comments
    • There is no fix seating within the theatre.

Theatre (Main Theatre)

  • There are designated spaces for wheelchair users.
  • Designated seating is located at the front of the theatre.
  • A companion may sit with you.
  • Companions sit next to the patron.
  • It is 15m (16yd 1ft) from the designated seating area to the nearest accessible toilet.
  • This venue does provide audio described performances.
  • There is a hearing assistance system.
  • There is a wheelchair to borrow.
  • To borrow a wheelchair,please ask a member of staff.
  • Concessions are available.
  • Assistance dogs are allowed in the auditorium.
  • Comments
    • There is level access to the front row of the theatre and stepped access to the other rows.

Eating and Drinking (Cafe)

  • The following information is for the café.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • Some tables are permanently fixed.
  • Some chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 2m (2yd 7in) from the cafe entrance.
  • The distance between the floor and the lowest table is 68cm (2ft 3in).
  • The distance between the floor and the highest table is 72cm (2ft 4in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are hand held and wall.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.

Other Floors

  • Steps
    • The floors which are accessible by stairs are G-1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting level is medium.

Lift

  • There is a lift for public use.
  • The lift is located at the rear of the venue.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1.
  • The platform lift accesses a small level change.
  • Staff do need to be notified for use of the lift.
  • The clear door width is 78cm (2ft 7in).
  • The dimensions of the lift are 106cm x 140cm (3ft 6in x 4ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does not have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift controls do not have Braille markings.
  • The lift controls do not have tactile markings.
  • The lighting level in the lift is medium.

Accessible Toilet (Ground Floor)

  • Location and Access
    • There are accessible toilets within this venue designated for public use.
    • The toilet is not for the sole use of disabled people.
    • There is no additional signage on or near the toilet door.
    • The accessible toilet is 22m (24yd) from the main entrance.
    • The accessible toilet is located at the rear of the venue.
    • There is level access to the accessible toilet.
  • Features and Dimensions
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens sliding.
    • The door is locked by a hook.
    • The width of the accessible toilet door is 75cm (2ft 6in).
    • The door is heavy.
    • Floor manoeuvring space is clear in the accessible toilet.
    • The dimensions of the accessible toilet are 198cm x 330cm (6ft 6in x 10ft 10in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 134cm (4ft 5in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not a functional emergency alarm available.
    • No emergency alarm fitted in the cubicle.
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are not mirrors in the accessible toilet.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser can be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The towel dispenser is 140cm (4ft 7in) high.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the grab rails and wall is fair.
    • The contrast between the drop down rails and wall is fair.
    • The contrast between the walls and floor is good.
    • Lighting levels are medium.
  • Comments
    • Baby change facilities are located within the venue.
    • The baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 88cm (2ft 10in).
    • Inside the venue, there is level access to the baby change facility.

Standard Toilet(s) (Ground Floor)

Standard Toilet(s) (First Floor)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents are available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is normally on duty.
  • Staff are trained to BSL level 3.
  • Comments
    • Please call in advance if you will be accompanied by an assistance dog so that staff can make suitable arrangements if required.
    • Captioned theatre productions are available.