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Princess of Wales Community Hospital - Minor Injuries

Princess of Wales Community Hospital, Stourbridge Road, Bromsgrove, Worcestershire, B61 0BB

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Access Guide

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Getting Here

Getting Help and Assistance

  • Staff receive disability awareness/equality training.
  • Staff do not receive deaf awareness training.
  • A member of staff trained in BSL skills is not normally on duty.
  • British Sign Language interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • The alternative formats documents can be provided in include; Braille on request, large print on request, Makaton on request and different languages on request.
  • There is a wheelchair to borrow to aid transferring around the building.
  • Water bowls for assistance dogs are not available.
  • Home visits services are not available.
  • There is free patient Wi-Fi access at this venue.

Parking (Main Entrance Blue Badge Bay Parking)

  • Parking View
    • The venue does have a dedicated car park.
    • The car parking facilities are for Blue Badge holders only.
    • The car park is located outside the Main Entrance.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 10+ designated Blue Badge parking bay(s) within the car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 366cm x 532cm (12ft x 17ft 5in).
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Paying View
    • There are parking charges for the car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located just outside the Main Entrance.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is not free for Blue Badge holders.
    • Free parking for Blue Badge holders is for 20 minutes only.
    • To see the parking charges please click here (opens new tab).
    • Payment machines are located just outside the Main Entrance.
    • There is a payment machine at a convenient height for wheelchair users.
    • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • Access from the Car Park View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are dropped kerbs.
    • The entrance is clearly visible from the car park.
    • The surface on the approach to the entrance is tarmac.
    • There is no tactile paving on dropped kerbs between the car park and the entrance.
    • The nearest designated Blue Badge parking bay is approximately 32m (34yd 2ft) from the Main Entrance.

Bus Stop(s) and Drop-off Point(s)

  • Bus Stop(s) View
    • There is an onsite bus stop.
    • The bus stop is located outside the main hospital entrance.
    • The bus stop is sheltered with benched seating, there is not room for a wheelchair.
    • The bus stop is 20m from the hospital main entrance with a slight ramp/slope just in front of the main entrance.
  • Drop-off Point(s) View
    • There is a/are clearly marked onsite drop-off point(s).
    • The drop-off point is located directly outside the main hospital entrance.
    • The drop-off point is 4m from the main entrance with a slight ramp/slope just outside the main entrance.

Getting To (Minor Injuries)

  • Minor Injuries is/are located on the ground floor, in the foyer of the main building.
  • Access to Minor Injuries is via the Main Entrance.
  • Enter via the Princess of Wales Community Hospital Main Entrance and continue past the reception located on the right. Follow the corridor around to the right and the Minor Injuries department is located on the right.
  • There is step free access to Minor Injuries.
  • Minor Injuries is approximately 9m from the Main Entrance.
  • Wayfinding signage is provided.
  • There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • There is flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

Outside Access (Main Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the building.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 103cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 139cm.
  • Ramp/Slope Details View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is slight.

Opening Times

  • Monday 08:00 - 20:00.
  • Tuesday 08:00 - 20:00.
  • Wednesday 08:00 - 20:00.
  • Thursday 08:00 - 20:00.
  • Friday 08:00 - 20:00.
  • Saturday 12:00 - 20:00.
  • Sunday 12:00 - 20:00.

Entrance (Minor Injuries)

  • Entrance Details View
    • This information is for the entrance located in the main hospital foyer.
    • The entrance area/door is clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • There is no hand sanitiser at this entrance.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width with a locked extension leaf.
    • The door(s) is/are heavy.
    • The width of the door opening is 83cm.

Inside Access

  • There is level access once inside.
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Wayfinding signage is available.
  • The type of flooring in walkways and corridors is vinyl/laminate.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are medium.

Consultation / Treatment Room (Consultation)

  • There is / are 3 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Consultation Room.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 170cm (5ft 7in).
  • The type of flooring is vinyl/laminate.
  • There is not room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • There is not sufficient space next to the bed/couch for a mobile hoist to operate.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not adjustable.
  • There are no chairs with armrests available.
  • Some tables are permanently fixed.
  • A hoist can be brought in from another department.
  • The room does not have background music playing.
  • There is not a flashing fire alarm beacon within the room.
  • Lighting levels are medium.

Consultation / Treatment Room (Eye Room)

  • There is / are 1 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Eye Room.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 83cm (2ft 9in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is not a bed / couch.
  • There is a chair.
  • Some chairs are permanently fixed.
  • The chair(s) is/are adjustable.
  • There are some chairs with armrests available.
  • Some tables are permanently fixed.
  • A hoist can be brought in from another department.
  • The room does not have background music playing.
  • There is not a flashing fire alarm beacon within the room.
  • Lighting levels are medium.

Consultation / Treatment Room (Children's Treatment Room)

  • There is / are 1 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Children's Treatment Room.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width with a locked extension leaf.
  • The door(s) is/are heavy.
  • The width of the door opening is 78cm (2ft 7in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • There is sufficient space next to the bed/couch for a mobile hoist to operate.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not adjustable.
  • There are no chairs with armrests available.
  • No tables are permanently fixed.
  • A hoist can be brought in from another department.
  • The room does not have background music playing.
  • There is not a flashing fire alarm beacon within the room.
  • Lighting levels are medium.

Accessible Toilet(s)

  • There is not an/are not accessible toilet(s) within this venue designated for public use.
  • Comments View
    • The nearest accessible toilet is located in the main hospital foyer.

Standard Toilet(s)

  • Standard toilet facilities are not available.
  • Comments View
    • The nearest standard toilet is located in the main hospital foyer.

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