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Quay Theatre

Quay Lane, Sudbury, Suffolk, CO10 2AN

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Access Guide

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Location

  • The venue is situated outside the centre of the town.
  • This venue is situated in Subury.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest mainline station is Sudbury.

Opening Times (Box Office)

  • Monday 12:00 - 18:00.
  • Tuesday 12:00 - 18:00.
  • Wednesday 12:00 - 18:00.
  • Thursday 12:00 - 18:00.
  • Friday 12:00 - 18:00.
  • Saturday 12:00 - 18:00.
  • Sunday Closed.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located at the front of venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 1 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 300cm x 460cm (9ft 10in x 15ft 1in).
    • The nearest Blue Badge bay is 7m (7yd 1ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details View
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main doors open away from you (push).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 140cm (4ft 7in) wide.

Level Change (Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading up to the entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.

Outside Access (Stage Door Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main doors open towards you (pull).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 85cm (2ft 9in) wide.

Level Change (Stage Door Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located at the entrance.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.

Reception

  • The reception desk is 3m (9ft 10in) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height.
  • The desk does not have a lowered section.
  • Lighting levels are bright.
  • There is not a hearing assistance system.
  • Comments View
    • There is a confectionery stand with a lowered section next to the reception.

Inside Access

  • There is level access to the service(s).
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are adjustable.

Restaurant Bar Internal

  • The following information is for the bar.
  • Once inside, there is not level access to the service.
  • Food is not available from the bar.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is 2m (6ft 7in) from the stairs.
  • The distance between the floor and the lowest table is 64cm (2ft 1in).
  • The distance between the floor and the highest table is 64cm (2ft 1in).

Theatre

  • There are designated spaces for wheelchair users.
  • Designated seating is located at the front.
  • Wheelchairs are left with the patron.
  • A companion may sit with you.
  • This venue does not provide audio described performances.
  • There is a hearing assistance system.
  • The hearing system is a fixed loop.
  • There is not a wheelchair to borrow.
  • Concessions are available.
  • Assistance dogs are allowed in the auditorium.
  • Comments View
    • There is a concession available for carers.
    • It is advisable to contact the venue in advance.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1-2.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting level is bright.
  • Other View
    • The services on the floors which are not accessible are theatre seating and a bar.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is 12m (13yd 4in) from the main entrance.
    • The accessible toilet is located in the toilet area, to the left, off the foyer.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens sliding.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 76cm (2ft 6in).
    • The door weight is heavy.
    • The dimensions of the accessible toilet are 168cm x 247cm (5ft 6in x 8ft 1in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 98cm (3ft 3in).
    • There is a dropdown rail on the transfer side.
    • There is not a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not a functional emergency alarm available.
    • No emergency alarm fitted in the cubicle.
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are not mirrors.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The towel dispenser is 139cm (4ft 7in) high.
    • There is not a toilet roll holder.
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • The contrast between the internal door and wall is poor.
    • The contrast between the grab rails and wall is good.
    • The contrast between the drop down rails and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • A member of staff trained in BSL skills is not generally on duty.
  • Staff are not Text Relay aware.
  • Plastic cups are available.
  • Drinking straws are available on request.