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Quayside, The

35 The Close, Newcastle upon Tyne, NE1 3RN

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About this venue

If you're keen to explore the social side of Newcastle and Gateshead, the Quayside is a great place to start. The Quayside Market is the perfect place to spend a sunny Sunday afternoon, while those looking for something a little more adventurous can take a boat cruise down the Tyne, which will take you all the way to the edge of the North East coast and back. There's also an abundance of places you can grab a bite and a pint at the end of a long day with a number of fantastic Quayside restaurants and pubs.

Access Guide

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Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Newcastle.

Opening Hours

Parking

  • The venue does not have its own car park.

Outside Access (Quayside Entrance)

  • This information is for the entrance located at the rear of the venue, along the river walkway.
  • There is not level access into the venue.
  • The main door(s) open towards you (pull).
  • The doors are double width.
  • The door(s) is / are permanently held open.
  • The door opening is 142cm (4ft 8in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open towards you (pull).
    • The doors are double width.
    • The door(s) is / are heavy.
    • The door opening is 142cm (4ft 8in) wide.

Level Change (Quayside Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading from the Quayside to the entrance.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.
  • The ramp does not have handrails.
  • The width of the ramp or slope is 180cm (5ft 11in).
  • There is a / are step(s) to access this area / service.
  • The step(s) is/are located to the right as you face the entrance.
  • There is / are 2 step(s) to the area / service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are clearly marked.
  • The step(s) is / are medium.
  • The steps do not have handrails.
  • The ramp/slope does bypass the step(s).

Outside Access (Courtyard Entrance)

  • This information is for the entrance located to the right of the courtyard off The Close.
  • There is not level access into the venue.
  • The main door(s) open towards you (pull).
  • The doors are double width.
  • The door(s) is / are heavy.
  • The door opening is 138cm (4ft 6in) wide.

Level Change (Courtyard Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.
  • The ramp or slope is permanent.
  • The width of the ramp or slope is 150cm (4ft 11in).

Outside Access (Courtyard Family Area Entrance)

  • This information is for the entrance located to the rear left of the courtyard off The Close.
  • There is not level access into the venue.
  • The main door(s) open towards you (pull).
  • The doors are single width.
  • The door(s) is / are heavy.
  • The door opening is 92cm (3ft) wide.

Level Change (Courtyard Family Area Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading from the courtyard to the entrance.
  • The ramp or slope is permanent.
  • The width of the ramp or slope is 140cm (4ft 7in).
  • Comments View
    • This entrance gives access to the old family area.
    • The bar and adapted toilet can only be accessed via a medium step from here.
    • The courtyard has a cobbled surface.
    • There are 2 other entrances here, with the entrance on the left wall accessed by a step in the doorway followed by further steps inside.
    • A narrow door has 2 shallow steps in the corridor.

Inside Access

  • There is level access to the service(s).
  • This venue does play background music.
  • Music is played quietly from 13:00 weekdays, 12:00 weekends.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are bright.
  • Comments View
    • There is a medium well-marked step leading down from the main part of the bar to the old family area,
    • This area can be accessed via a ramp from the courtyard area.
    • There are other areas accessed via steps, including a bottle bar.

Eating and Drinking

  • The following information is for the restaurant/bar.
  • The bar does serve food.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks cannot be brought to the table.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is approximately 2m (2yd 7in) from the Quayside Entrance.
  • The distance between the floor and the lowest table is 62cm (2ft).
  • The distance between the floor and the highest table is 105cm (3ft 5in).
  • The standard height for tables is 66cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is not available.
  • Drinking straws are available.
  • Children are welcomed in the bar area.
  • Menus are hand held only.
  • Menus are available in Braille.
  • Menus are available in large print.
  • Picture menus are available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is main meals and snacks.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G - 1.
    • There are 15 steps between floors.
    • The steps are clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are bright.
  • Other View
    • The services / areas on the floors which are not accessible are another bar area and the standard female toilet.
  • Comments View
    • There are 2 sets of stairs leading up to this area.

Accessible Toilet (Ambulant)

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is 21m (22yd 2ft) from the Quayside entrance.
    • The accessible toilet is located to the right of the bar as you face it.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from a member of the bar staff.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 76cm (2ft 6in).
    • The door weight is heavy.
    • The dimensions of the accessible toilet are 136cm x 186cm (4ft 6in x 6ft 1in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is not a lateral transfer space.
    • The tap type is lever.
    • There is not a mixer tap.
    • There is an emergency alarm in the cubicle.
    • The emergency alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on the left.
    • There are mirrors.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 43cm (1ft 5in).
    • There is a hand dryer.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The hand dryer is 120cm (3ft 11in) high.
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink cannot be reached from seated on the toilet.
    • The sink is placed higher than 74cm (2ft 5in).
    • The height of the sink is 80cm (2ft 7in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the grab rails and wall is poor.
    • The contrast between the walls and floor is fair.
    • The lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the ambulant toilet.
    • The height of the baby change table once extended is 91cm (2ft 12in).

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not generally on duty.
  • This service cannot be requested.
  • Comments View
    • The first photograph shows the courtyard, at the rear of the pub leading off The Close.
    • The second photograph shows the Quayside accessed outdoor seating area.