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Queen Elizabeth Teaching and Learning Centre

University of Glasgow, 1345 Govan Road, Govan, Glasgow, G51 4TF

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Access Guide

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Introduction

  • Services / facilities within the building include an auditorium, teaching rooms, cafe, learning resources, suites and laboratories.

Location

  • The venue is situated outside the centre of the campus.
  • This venue is situated in Queen Elizabeth University Hospital (formerly Southern General Hospital).
  • The nearest National Rail station is Cardonald.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest underground station is Govan.

Parking (Car Park 2)

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located adjacent to the building.
    • The car park type is multi storey.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 10+ Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 380cm x 670cm (12ft 6in x 21ft 12in).
    • The nearest Blue Badge bay is 55m (60yd 5in) from the main entrance.
    • The furthest Blue Badge bay is 100m (109yd 1ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does have tactile paving.
    • There is a road to cross between the car park and the entrance.
    • The road is generally quiet.
    • The car park does have a height restriction barrier.
    • The maximum height is 210cm (6ft 11in).
  • On Street Parking and Drop-off Details View
    • There is not a designated drop off point.
  • Comments View

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The intercom is in a suitable position to allow wheelchair users to gain access.
  • The main door(s) open automatically (towards you).
  • The doors are single width.
  • The door opening is 104cm (3ft 5in) wide.
  • Comments View
    • There is also a 120cm wide automatic revolving door to the right here.

Level Change (Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading up to the entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.

Outside Access (Link Bridge Entrance)

  • This information is for the entrance located on the first floor from the main hospital.
  • There is not level access into the venue.
  • The main door(s) open away from you (push).
  • The doors are single width.
  • The door(s) is / are heavy.
  • The door opening is 158cm (5ft 2in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open away from you (push).
    • The doors are single width.
    • The door(s) is / are heavy.
    • The door opening is 87cm (2ft 10in) wide.
  • Comments View
    • The second door can be opened to 130cm wide if required.

Level Change (Link Bridge Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading over from the main hospital.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • The ramp does have handrails.
  • The handrails are on both sides.

Reception

  • The desk is 5m (5yd 1ft) from the main entrance.
  • There is level access to reception from the entrance.
  • The lighting levels are bright.
  • The reception desk is high (110cm+).
  • The desk has a low (76cm or lower) section.
  • The desk is generally staffed.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.

Inside Access

  • There is level access to the service.
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • Staff are trained to use the system.
  • This venue does not play background music.
  • The lighting levels are bright.
  • Motorised scooters are allowed in public parts of the venue.
  • Customers can charge scooters or wheelchairs at the venue.

Theatre (Auditorium)

  • There are designated spaces for wheelchair users.
  • Designated seating is located in the front and rear rows.
  • Wheelchairs are left with the patron.
  • A companion may sit with you.
  • Companions sit beside you.
  • It is 24m (26yd 9in) from the designated seating area to the nearest accessible toilet.
  • There is a hearing assistance system.
  • The hearing system is a fixed loop.
  • Staff are trained to use the hearing system.
  • A deposit is not required for the sound enhancement system.
  • Assistance dogs are allowed in the auditorium.
  • Comments View
    • There are 15+ clearly marked medium height steps leading to the middle seating.
    • There are handrails to the left or right on either side of the auditorium.

Eating and Drinking

  • The following information is for the cafe.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is a lowered section at the counter.
  • Some tables are permanently fixed.
  • Some chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is 35m (38yd 10in) from the main entrance.
  • The distance between the floor and the lowest table is 71cm (2ft 4in).
  • The distance between the floor and the highest table is 74cm (2ft 5in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are wall only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold drinks and snacks.
  • Opening Times View
    • Monday 08:00 - 16:00.
    • Tuesday 08:00 - 16:00.
    • Wednesday 08:00 - 16:00.
    • Thursday 08:00 - 16:00.
    • Friday 08:00 - 16:00.
    • Saturday Closed.
    • Sunday Closed.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1-2-3.
    • There are 15+ steps between floors.
    • The lighting levels are bright.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
  • Comments View
    • There are further sets of stairs to the rear left and front right of the building.

Lift

  • The lift is located to the right of the building.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1-2-3.
  • The lift is 13m (14yd 8in) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 106cm x 130cm (3ft 6in x 4ft 3in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The controls for the lift are within 120cm from the floor.
  • The lighting level in the lift is medium.

Reception (Learning Resources Library)

  • The desk is 12m (13yd 4in) from the lift.
  • There is level access to reception from the entrance.
  • The lighting levels are bright.
  • The reception desk is high (110cm+).
  • The desk has a low (76cm or lower) section.
  • The desk is generally staffed.
  • Comments View
    • The learning resources library is on the first floor, round to the left from the lift.

Library (Learning Resources)

  • This library does not have a regular supply of books in Braille.
  • This library does not have a regular supply of books in large print.
  • This library does not have a regular supply of books in audio format.
  • There is not an ordering service.
  • The library does have computers with accessible software.
  • Auxiliary aids are available for computer users.
  • A height adjustable chair is / are available.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is 25m (27yd 1ft) from the main entrance.
    • The accessible toilet is located to the right of the building, before the cafe.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 88cm (2ft 11in).
    • The door weight is heavy.
    • The dimensions of the accessible toilet are 175cm x 210cm (5ft 9in x 6ft 11in).
    • Floor manoeuvring space is clear in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 107cm (3ft 6in).
    • There is a dropdown rail on the transfer side.
    • There is not a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm in the cubicle.
    • The emergency alarm is fully functional.
    • Disposal facilities are not available in the cubicle.
    • There is a coat hook.
    • The coat hook is within 120cm (3ft 11in) from floor level.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf is higher than 100cm (3ft 3in).
    • There are mirrors.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser can be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The towel dispenser is 120cm (3ft 11in) high.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the grab rails and wall is poor.
    • The contrast between the drop down rails and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Comments View
    • There are similar accessible toilets 4m from the lift on floors 1 and 2.
    • There are also 2 slightly larger accessible toilets offerring transfer space to the left.
    • The larger toilets are 41m from the lift, at the rear left of floors 1 and 2.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is not generally on duty.
  • This service can be requested.
  • Staff are not Text Relay aware.