Skip to main content

Quy Mill Hotel & Spa - Imagine Spa

Quy Mill Hotel & Spa, Church Road, Stow Cum Quy, Cambridgeshire, CB25 9AF

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Introduction

Opening Times

  • Monday 07:00 - 21:00.
  • Tuesday 07:00 - 21:00.
  • Wednesday 07:00 - 21:00.
  • Thursday 07:00 - 21:00.
  • Friday 07:00 - 21:00.
  • Saturday 08:00 - 20:00.
  • Sunday 08:00 - 20:00.

Location

  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Cambridge North.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located in front of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 8 Blue Badge parking bay(s) within the car park.
    • The nearest Blue Badge bay is 21m (22yd 2ft) from the main entrance.
    • The furthest Blue Badge bay is 36m (39yd 1ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details View
    • There is not a designated drop off point.
  • Comments View
    • The Blue Badge bays are not marked out, only signed.
    • The car park surface is block paving and loose chippings.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are single.
  • The door(s) is / are heavy.
  • The width of the door opening is 90cm (2ft 11in).

Level Change (Main Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located in front of the entrance.
  • The ramp/slope is easy.

Reception

  • The desk/counter is 5m (5yd 1ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are bright.
  • There is a hearing assistance system.
  • The hearing system is available only on request.
  • The type of system is a portable loop.
  • Staff are trained to use the system.

Inside Access

  • There is level access to the service(s).
  • This venue does play background music.
  • Music is played in the fitness suite and treatment rooms.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are varied.

Swimming Pool

  • There is level access from the changing area to the swimming pool.
  • There is not a ramped entrance into the water.
  • There is not a wet side chair available.
  • There is not a hoist for wheelchair users to access the water.
  • There are steps into the swimming pool.
  • There are 6 steps.
  • The steps do have handrails.
  • The handrails are on both sides.
  • There is not a ladder type entrance into the water.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G,1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are bright.
  • Other View
    • The area(s)/service(s) on the floors which are not accessible is/are the fitness suite and treatment rooms.

Fitness Suite

  • Access to Fitness Suite View
    • The fitness suite is located on the first floor.
    • The fitness suite is 1m (3ft 3in) from the stairs.
    • There is not level access to the fitness suite.
    • There are not doors into the fitness suite.
  • Fitness Suite (General) View
    • Staff receive no training in assisting disabled people.
    • There is clear manoeuvring space between equipment.
    • There is not level access to all of the equipment.

Level Change (Fitness Suite)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located to the left of the fitness suite.
  • There is/are 3 step(s) to the area/service.
  • The lighting levels at the step(s) are bright.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.

Treatment Rooms

  • There are 4 treatment rooms available.
  • The room surveyed was 1 - Lavender.
  • The door leading into the room opens away from you, is single, heavy and 80cm wide.
  • The room has background music playing.
  • Lighting levels are adjustable.
  • There are 2 medium steps leading to the treatment room.

Accessible Changing Room

  • There are accessible changing rooms available.
  • The accessible changing room is located within the standard male changing room, to the right as you enter.
  • There is an identical facility in the female changing room.
  • The facility is 15m (16yd 1ft) from the main entrance.
  • The door opens outwards.
  • The width of the door is 90cm (2ft 11in).
  • The door is locked by a twist lock.
  • The dimensions of the accessible changing room are 240cm x 210cm (7ft 10in x 6ft 11in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 110cm (3ft 7in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • Wall mounted rails are available.
  • The toilet seat is 47cm (1ft 7in) above floor level.
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The height of the sink is 70cm (2ft 4in).
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm in the cubicle.
  • The emergency alarm is fully functional.
  • There is not a locker within the accessible changing room.
  • There is not a changing bench.
  • There is a wheel in shower.
  • The facilities available in the accessible shower are an adjustable shower head, handrails and a flip down seat.
  • The height of the seat is 50cm (1ft 8in).

Standard Changing Room (Male)

  • There is a/are standard changing room(s) available.
  • The standard changing room(s) is/are approximately 15m (16yd 1ft) from the main entrance.
  • The standard changing room(s) is/are approximately 7m (7yd 1ft) from the reception desk.
  • The standard changing room(s) is/are approximately 9m (9yd 2ft) from the swimming pool.
  • The standard changing room(s) surveyed is/are located to the right as you enter.
  • There is level access to the standard changing room(s).
  • Shower facilities are available within the changing room(s).
  • There is level access to the shower facilities.
  • Comments View
    • The female changing room is located to the left as you enter, opposite the male facility.

Accessible Toilet

  • Accessible toilet facilities are not available.

Standard Toilet(s)

1 - Lavender Room

  • There are 4 treatment rooms available.
  • The room surveyed was 1 - Lavender.
  • The treatment room is 16m (17yd 1ft) from the stairs.
  • There is not level access to the treatment room.
  • There is a door into the treatment room.
  • The door opens away from you.
  • The door is single width.
  • The door is heavy.
  • The width of the door opening is 80cm (2ft 7in).
  • The type of flooring in the treatment is carpet.
  • There is a bed.
  • The bed is adjustable.
  • There is not a chair.
  • Lighting levels are adjustable.
  • The room does have background music playing.
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in the corridor leading to the rooms.
  • There are 2 steps leading to the treatment room.
  • The lighting levels at the steps are medium.
  • The steps are not clearly marked.
  • The steps are medium height (11cm - 17cm).
  • There is are not handrails at the steps.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.