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Reception

Deck 5, Marella Explorer 2

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Access Guide

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Summary

Reception

  • The reception point is located midship on Deck 5.
  • Reception View
    • There is step-free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are moderate to good.
    • The height of the reception counter is 110cm.
    • There is a lowered section of the reception desk.
    • The height of the lowered section at the counter is 100cm.
    • There is not a clear knee recess beneath the low/lowered section of the counter.
    • Background music is not played in this area.
    • The flooring in the reception area consists of carpet and stone.
    • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is some flooring with a shiny finish which could cause issues with glare or be perceived as slippery.
    • There is a/are hand sanitiser(s) in this area.
    • Hand sanitisers are on the reception desk.
  • Seating Area View
    • There is a seating area close to the reception point.
    • Access to the seating area is unobstructed.
    • In this area there are coffee tables and chairs with armrests available.
    • There is sufficient space for a wheelchair user to use the seating area.