Skip to main content

Reception

Riverside Campus, 21 Thistle Street, Glasgow, G5 9XB

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Introduction

Opening Times (Term Time)

  • Monday 07:30 - 19:00.
  • Tuesday 07:30 - 21:00.
  • Wednesday 07:30 - 21:00.
  • Thursday 07:30 - 21:00.
  • Friday 07:30 - 18:00.
  • Saturday Closed.
  • Sunday Closed.

Location

  • The venue is situated within the centre of the city.
  • This venue is situated in the Riverside Campus in Glasgow.
  • The nearest National Rail station is Argyle Street.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest underground station is Bridge Street SPT Subway.

Building Parking

  • The building does not have its own dedicated parking.
  • Site/Campus Car Parks
    • There is a site/campus car park for staff and visitors within approximately 200m.
    • The name of the car park is Riverside Campus.
    • The car park is located at the rear of the Main Teaching Tower Building.
  • Public Car Parks
    • There is not a car park for public use within 200m (approx).
  • Drop Off Point
    • There is a designated drop off point.
    • The drop off point is located below the link bridge by the side entrance of the Main Teaching Tower Building.
  • Comments
    • Parking is also available in the Glasgow Central Mosque car park in Mosque Avenue off Ballater Road.
    • It is open to the public Saturday to Thursday and has a fixed price of £3 for the day (Nov 2017).

Site/Campus Car Park (Riverside Campus)

  • Car Park
    • The car park is located at the rear of the campus on Thistle Street off Ballater Street.
    • The nearest building(s) to this car park is/are the Main Teaching Tower Building and Engineering Building.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park surface is block paving.
    • Designated Blue Badge parking bays are available.
    • The Blue Badge bay(s) is/are clearly marked and signposted.
    • There is/are 4 designated Blue Badge parking bay(s) within this car park.
    • The dimensions of the designated parking bay(s) are 452cm x 550cm (14ft 10in x 18ft 1in).
    • The dimensions of the designated bays do not vary in size.
  • Charges and Restrictions
    • This car park can be used by permit holders.
  • Drop Off Point
    • There is a designated drop off point in this car park.
    • There is not a dropped kerb from the drop off point.
  • Car Park Access
    • There is level access to the car park from the campus buildings.
    • The nearest designated bay is 15m (16yd 1ft) from the side entrance of the Main Teaching Tower Building.
  • Comments
    • An intercom security barrier is in operation at the campus entrance.
    • Within the car park there are 4 electric car charging points.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building, by the river.
  • There is not level access into the venue.
  • The main door(s) open(s) automatically (towards you).
  • The automatic doors are push pad activated.
  • The door(s) is / are single.
  • The width of the door opening is 115cm (3ft 9in).
  • Comments
    • There are heavy 115cm wide manual revolving doors to the left of the accessible entrance.

Level Change (Main Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope does bypass the step(s).
  • The ramp/slope is located to the left as you face the entrance.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in front of the entrance.
  • There is/are 5 step(s) to the area/service.
  • There is tactile paving at the top and bottom of the steps.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.

Outside Access (Side Entrance)

  • This information is for the entrance located at the side of the building, below the link bridge.
  • There is level access into the venue.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is / are single.
  • The width of the door opening is 115cm (3ft 9in).
  • Comments
    • There are heavy 105cm wide revolving doors to the left.

Reception

  • The desk/counter is 10m (10yd 2ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The lighting levels are bright.
  • The desk/counter is high (110cm+).
  • The desk/counter has a low (76cm or lower) section.
  • The desk/counter is staffed.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.
  • There is a touch screen.
  • The touch screen is at a suitable height for a wheelchair user.
  • Comments
    • The touch screen pod is located to the right of the reception desk.

Inside Access

  • There is level access to the service.
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • Staff are trained to use the hearing system.
  • The fixed loop hearing system is built into the reception desk.
  • This venue does not play background music.
  • The lighting levels are bright.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access
    • The toilet is not for the sole use of disabled people.
    • There is Braille, tactile, pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 19m (20yd 2ft) from the main entrance.
    • This accessible toilet is located to the left as you enter to the left of the reception desk.
    • There is level access to this accessible toilet.
  • Features and Dimensions
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 96cm (3ft 2in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 158cm x 248cm (5ft 2in x 8ft 2in).
    • There is a clear 150cm x 150cm manoeuvring space in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 75cm (2ft 6in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency pull cord alarm in the cubicle.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary and general domestic waste disposal units.
    • There is a/are coat hook(s).
  • Position of Fixtures
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on the right.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The toilet seat colour contrast is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.

Standard Toilet(s)

  • The accessible toilet facility to the left of the reception desk is a shared facility. It is 19m from the main entrance.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service can be requested.
  • Staff are not Text Relay aware.