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Redbourn Village Museum

Silk Mill House, The Common, Redbourn, Hertfordshire, AL3 7NB

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Access Guide

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Opening Times

  • Monday Closed.
  • Tuesday Closed.
  • Wednesday Closed.
  • Thursday Closed.
  • Friday Closed.
  • Saturday 14:00 - 17:00.
  • Sunday 14:00 - 17:00.
  • Comments
    • The venue is closed in December and January.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is St Albans.

Parking

  • The venue does have its own car park.
  • Venue Car Park
    • Parking is free for all users.
    • The car park is located at the side of the building.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 7 designated parking bay(s) within the car park.
    • The nearest designated bay is 12m (13yd 4in) from the main entrance.
    • The furthest designated bay is 21m (22yd 2ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are loose chippings.
    • The car park surface is loose chippings.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • This information is for the entrance located to the rear of the building.
  • There is not level access into the venue.
  • Main Entrance
  • The main door(s) open away from you (push).
  • The doors are single width.
  • The door(s) is / are permanently held open.
  • The door opening is 73cm (2ft 5in) wide.

Level Change (Main Entrance)

  • There is a / are step(s) to access this area / service.
  • The step(s) is/are located in front of the entrance.
  • There is / are 1 step(s) to the area / service.
  • The step(s) is / are not clearly marked.
  • The step(s) is / are shallow.
  • The steps do not have handrails.

Reception

  • The desk is 1m (3ft 3in) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is low (76cm or lower).
  • The lighting levels are medium.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • Staff are not trained to use the system.

Inside Access

  • There is level access to the service.
  • This venue does not play background music.
  • The lighting levels are varied.

Other Floors

  • Steps
    • The floors which are accessible by stairs are G-1.
    • There are 15+ steps between floors.
    • The steps are not clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are medium.
  • Other
    • The services / areas on the floors which are not accessible are the Skillman Gallery.

Museum

  • Exhibits cannot be audio described.
  • Tactile signage for exhibits is not available.
  • Braille signage for exhibits is not available.
  • Touch tours are not available.
  • Video tours are available.
  • There is not a hearing assistance system.
  • Concessions are not available.
  • There is not a wheelchair to borrow.

Accessible Toilet

  • There are not accessible toilets within this venue designated for public use.

Standard Toilet(s)

Additional Info

  • Staff do not receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.