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Resuscitation Training (Azalea)

Whipps Cross University Hospital, Whipps Cross Road, Leytonstone, London, E11 1NR

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Access Guide

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Getting To The Hospital

  • By Road View
    • Whipps Cross University Hospital is located in Leytonstone in the East End of London. The main entrance to the hospital is on Whipps Cross Road (the A114) between the Whipps Cross roundabout and the Green Man roundabout. This is the best entrance for car parks 1 and 2. There is also an entrance off James Lane which is the best entrance for car parks 3 and 4.
    • The hospital has 4 main car parks: - Car Park 1 for Hospital Main Entrance, Main Building, Chest Clinic and MRI - Car Park 2 for Hospital Main Entrance, Main Building, Eye Treatment Centre and Plane Tree Centre - Car Park 3 for Maternity, Antenatal, and Outpatients - Car Park 4 for the Emergency and Urgent Care Centre (A&E) department. There are Blue Badge bays in all car parks and additional ones near Outpatients. There are also short stay drop-off/ pick-up only points near to A&E, Maternity and the Byron unit.
  • By Bus View
    • Buses W12, W15, W19, 357 stop within the hospital grounds. There are stops near the Hospital Main Entrance and also near Outpatients/ Maternity. Buses 257, 56, and 230 also stop near the hospital grounds at the Whipps Cross roundabout (around 200m to the Hospital Main Entrance.).
  • By Train View
    • Wood Street or Walthamstow Central stations are the nearest rail stations. Wood Street and Walthamstow Central are on the Great Anglia Train line from Liverpool Street to Chingford. From Wood Street station, take the bus 230 from Stop: D towards Wood Green Station. From Walthamstow Central, take the bus W19 from Stop: B in the Bus Station towards Ilford.
  • Useful Links View

Getting Help and Assistance

  • There is a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located off the main corridor in the Red Zone, between junctions 4 and 5.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 020 8535 6438.
  • The email address for the Patient Advice and Liaison Service (PALS) is pals@bartshealth.nhs.net.
  • There are volunteers available for help and assistance at the hospital.
  • Volunteers can be found at the Hospital Main Entrance Reception and in the Outpatients Building.
  • Hospital staff do receive disability awareness / equality training.
  • The alternative formats documents can be provided in include; Braille on request, large print on request and different languages on request.
  • There is not an assistance dog toilet or toileting area on the hospital site.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs.
  • To obtain mobility aids please contact Hospital Main Building Reception.
  • The hospital volunteers operate a buggy service to drive patients with mobility difficulties between the Hospital Main Building, Outpatients and other buildings in the hospital site. The buggy can carry patients and their folded wheelchair or other mobility aids. Staff at any department or reception can contact the volunteer service. Porters can also be called to assist patients who are unable to transfer out of their own wheelchair or who require a hospital wheelchair.

Hospital Parking (Car Park 1 - Hospital Main Entrance)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located in front of the main entrance and on the opposite side of Hospital Road, next to the site boundary.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are clearly marked/signposted Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 9 designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 360cm x 480cm (11ft 10in x 15ft 9in).
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located in front of the main entrance.
    • There is not a dropped kerb from the drop-off point.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the payment machines in the car park.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Payment machines are located in the centre of the car park and off Hospital Road.
    • There is not a payment machine at a convenient height for wheelchair users.
    • There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 10m (10yd 2ft) from the main entrance.
  • Comments View
    • 5 of the Blue Badge bays are off the drive leading to the Hospital Main Entrance, not in the main parking area.
    • The other 4 Blue Badge Bays are in the parking area alongside Hospital Road, opposite the Chest Clinic.
    • Parking for Blue Badge holders is only free in designated bays.
    • Parking can be paid in coins or also by phone (020 3046 0010) or using the RingGo app, location 1165 for car parks 1 and 2.
    • At the time of our visit (June 2017) the payment machines had not been updated to take the new £1 coin.
    • From the main parking area there is a kerb followed by 5 deep, marked steps directly in front of the Hospital Main Entrance.
    • The steps have handrails on both sides.
    • These steps can be bypassed by leaving the car park via the vehicle entrance and using the driveway past the Blue Badge bays to the Hospital Main Entrance.
    • Patients can be dropped off or collected in front of the main entrance.
    • Drivers must remain with their vehicle at all times in this area.

Hospital Parking (Car Park 2)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located off Hospital Road, opposite the Chest Clinic.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are clearly marked/signposted Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 4 designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 368cm x 480cm (12ft 1in x 15ft 9in).
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are not clearly presented.
    • Payment signs are located at the payment machines in the car park.
    • Payment signs do not make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Payment machines are located throughout the car park.
    • There is not a payment machine at a convenient height for wheelchair users.
    • There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are level changes with no dropped kerbs.
    • The hospital entrance is not clearly visible from the car park.
    • The route from the car park to the hospital entrance is not clearly signposted.
    • The nearest designated Blue Badge parking bay is approximately 75m (82yd 1in) from the Hospital Main Entrance.
  • Comments View
    • Parking for Blue Badge holders is only free in designated bays.
    • Parking can also be paid by phone (020 3046 0010) or using the RingGo app, location 1165 for car parks 1 and 2.
    • At the time of our visit (June 2017) the payment machines had not been updated to take the new £1 coin.

Getting To (Resuscitation Training (Azalea))

  • Resuscitation Training (Azalea) is/are located on the 2nd floor of the main hospital.
  • Access to Resuscitation Training (Azalea) is via the Main Hospital Entrance.
  • Access to Resuscitation Training (Azalea) is via the main hospital entrance on the ground floor within the Orange Zone. Turn right immediately inside the entrance and then left down the main corridor as far as Junction 8 in the Pink Zone and use the lift located opposite the Main X-ray Department on your right. Take the lift to the 2nd floor, upon exiting the lift the Resuscitation Training (Azalea) is across the foyer to your right.
  • There is step free access, via lift, to Resuscitation Training (Azalea).
  • Resuscitation Training (Azalea) is approximately 116m from the main hospital entrance.
  • There is a/are manual, heavy, double door(s) between the main hospital entrance and the department/service.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

Opening Times

  • Monday 08:30 - 17:00.
  • Tuesday 08:30 - 17:00.
  • Wednesday 08:30 - 17:00.
  • Thursday 08:30 - 17:00.
  • Friday 08:30 - 17:00.
  • Saturday Closed.
  • Sunday Closed.

Outside Access (Hospital Main Entrance)

  • Entrance Details View
    • This information is for the entrance located facing Car Park 1, off Hospital Road.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically.
    • The door(s) is/are single width.
    • The width of the door opening is 106cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 155cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope Details View
    • The ramp/slope is located downhill, between the first and second doors.
    • The ramp/slope gradient is easy.
    • The ramp/slope is permanent.
  • Comments View
    • The main entrance is at Junction 1, in the Orange Zone.
    • When this entrance is closed, patients requiring urgent care should go directly to the Emergency and Urgent Care Centre, which has a 24 hour entrance off Back Road.

Entrance (Resuscitation Training)

  • Entrance Details View
    • This information is for the entrance located on the 2nd floor of Junction 8 (Pink Zone).
    • The entrance area/door is clearly signed with the name of the service/department.
    • There is step free access at this entrance, via lift.
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 110cm (3ft 7in).
    • There is an intercom.
    • The height of the intercom is 110cm (3ft 7in).
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 130cm (4ft 3in).
    • There is a door release button when exiting.
    • The height of the door release button is 130cm (4ft 3in).
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width with a locked extension leaf.
    • The door(s) is/are heavy.
    • The width of the door opening is 85cm.

Reception (Resuscitation Office)

  • Reception View
    • The reception point is located on your left off the main corridor.
    • The reception point is approximately 8m (8yd 2ft) from the Azalea entrance.
    • Clear signage for the reception area/desk is visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • There is not a hearing assistance system.

Inside Access

  • There is level access once inside.
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • Wayfinding signage is available.
  • No Braille signage is available.
  • No tactile signage is available.
  • Some pictorial signage is available.
  • Dementia friendly signage is not provided.
  • The type of flooring in walkways and corridors is vinyl/laminate.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are varied.

Training Room 1-5

  • There are 5 training rooms located off the main corridor.
  • The single door open away from you (push).
  • The width of the heavy doors are 85cms.
  • Training Room 4 has heavy double doors that open away from you (push)
  • The width of the doors are 130cm.
  • There are chairs with no armrests.
  • The vinyl floor can be shiny in places and there is no reputative pattern.
  • There is plenty of signage.

Lecture Theatre

  • The lecture theatre is approximately 24m from Azalea Entrance.
  • The door opens towards you.
  • The width of the heavy door is 90cm and has a locked leaf.
  • The seats are not permanently fix and have no armrests.
  • The height of the tables are 72cms and are not permanently fixed.

Accessible Toilet

  • Accessible toilet facilities are not available.

Standard Toilet(s)

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