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Riverside Museum

100 Pointhouse Place, Glasgow, G3 8RS

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About this venue

Riverside Museum is Glasgow's award-winning transport museum. With over 3,000 objects on display there's everything from skateboards to locomotives, paintings to prams and cars to a Stormtrooper. Get hands on with our interactive displays. Walk through Glasgow streets and visit the shops, bar and subway. Climb aboard a train, tram or bus and get a real feel for old public transport. Discover Glasgow's rich shipbuilding history, explore the car and motorbike walls and help put out a fire with our interactive fire engine. There are over 90 large touch screens panels full of images, memories and films that tell the fascinating stories behind the objects. There really is something for all ages to enjoy at the Riverside Museum.

Accessibility Guide

Show Easy Read

Introduction

Opening Times

  • Monday 10:00 - 17:00.
  • Tuesday 10:00 - 17:00.
  • Wednesday 10:00 - 17:00.
  • Thursday 10:00 - 17:00.
  • Friday 11:00 - 17:00.
  • Saturday 10:00 - 17:00.
  • Sunday 11:00 - 17:00.

Location

  • The venue is situated outside the centre of the city.
  • This venue is situated in Glasgow.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Partick.
  • The nearest underground station is Partick.

Parking

  • The venue does have its own car park.
  • Venue Car Park
    • Parking is free for all users.
    • The car park is at the front of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There are 10+ designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 360cm x 500cm (11ft 10in x 16ft 5in).
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • There is a dropped kerb / non stepped access from the car park to the venue.
    • The dropped kerb does not have tactile paving.
    • The patron does have to cross a road.
    • The car park does not have a height restriction barrier.
  • Comments
    • Blue Badge holders can drop off outside the entrance by pressing the button at the barriered entrance in the car park.
    • There is a zebra crossing from the car park to the venue entrance.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 157cm (5ft 2in) wide.
  • Second set of doors
    • There is a second set of doors.
    • The doors open automatically.
    • The doors are double width.
    • The door opening is 150cm (4ft 11in) wide.

Level Change (Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located directly in front of the entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.

Outside Access (Entrance - Tall Ships)

  • This information is for the entrance located at the rear of the building.
  • There is level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 268cm (8ft 10in) wide.
  • Second set of doors
    • There is a second set of doors.
    • The doors open automatically.
    • The doors are double width.
    • The door opening is 150cm (4ft 11in) wide.
  • Comments
    • This entrance gives access to the Tall Ships.

Reception

  • The reception desk is 10m (32ft 10in) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is high height.
  • The desk has a lowered section.
  • Lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • Staff are trained to use system.

Inside Access

  • There is level access to the service.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • Lighting levels are varied.

Other Floors

  • Steps
    • The floors which are accessible by stairs are G-1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting level is bright.

Lift

  • There is a lift for public use.
  • The lift is located on the right past reception.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1.
  • The lift is 18m (20yd) from main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 110cm (3ft 7in).
  • The dimensions of the lift are 132cm x 182cm (4ft 4in x 5ft 12in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift controls do not have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is bright.

Museum

  • Exhibits can be audio described.
  • Tactile signage for exhibits is not available.
  • The availability of tactile signage does not depend on exhibition.
  • There is a wheelchair to borrow.
  • To borrow the wheelchair, please ask at the reception desk.

Lift (Platform)

  • There is a lift for public use.
  • The lift is a platform lift.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 102cm (3ft 4in).
  • The dimensions of the lift are 95cm x 138cm (3ft 1in x 4ft 6in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does not have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift controls do not have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is medium.
  • Comments
    • There are two similar plarform lifts giving access to the locomotives.

Restaurant Bar Internal (Riverside Cafe)

  • The following information is for the cafe.
  • Once inside, there is level access to the service.
  • Full table service is not available.
  • Food or drinks are ordered from the counter.
  • Food or drinks can be brought to the table.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is 5m (5yd 1ft) from the cafe entrance.
  • The distance between the floor and the lowest table is 67cm (2ft 2in).
  • The distance between the floor and the highest table is 67cm (2ft 2in).
  • Menus are hand held and wall.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.
  • Comments
    • Plastic cups are available.
    • Plastic cutlery is available.
    • Drinking straws are available on request.
    • This cafe is on the ground floor.
  • Opening Times
    • Monday 10:00 - 16:00.
    • Tuesday 10:00 - 16:00.
    • Wednesday 10:00 - 16:00.
    • Thursday 10:00 - 16:00.
    • Friday 11:00 - 16:00.
    • Saturday 10:00 - 16:00.
    • Sunday 11:00 - 16:00.

Accessible Toilet (Riverside Cafe)

  • Location and Access
    • There are accessible toilet facilities within this venue.
    • The toilet is not for the sole use of disabled people.
    • There is tactile and pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 9m (9yd 2ft) from the cafe entrance.
    • This accessible toilet is located off the cafe area.
    • There is level access to this accessible toilet.
  • Features and Dimensions
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards and outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 175cm x 250cm (5ft 9in x 8ft 2in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 90cm (2ft 11in).
    • There is no dropdown rail.
    • There is a flush on the transfer side.
    • The tap type is push.
    • There is a mixer tap.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on the left.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser can be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is fair.
    • The contrast between the walls and floor is poor.
    • The lighting levels are bright.
  • Comments
    • Baby change facilities are located within the venue.
    • The baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 93cm (3ft).
    • Inside the venue, there is level access to the baby change facility.

Standard Toilet(s) (Riverside Cafe)

  • Access to Standard Female and Male Toilet(s)
    • The female and male toilets are located off the cafe area.
    • The female and male toilets are 8m (26ft 3in) from the cafe entrance.
    • Inside the venue, there is level access to the female and male toilet.
    • Lighting levels are bright.
  • Comments
    • The photographs show the female and male toilets respectively.

Restaurant Bar Internal (The Coffee Shop)

  • The following information is for the cafe.
  • Once inside, there is level access to the service.
  • Full table service is not available.
  • Food or drinks are ordered from the counter.
  • Food or drinks can be brought to the table.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is 2m (2yd 7in) from the cafe entrance.
  • The distance between the floor and the lowest table is 69cm (2ft 3in).
  • The distance between the floor and the highest table is 69cm (2ft 3in).
  • Menus are wall only.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is cold snacks.
  • Comments
    • Plastic cups are available.
    • Plastic cutlery is available.
    • Drinking straws are available on request.
    • This cafe is on the first floor.
  • Opening Times
    • Monday 10:00 - 16:30.
    • Tuesday 10:00 - 16:30.
    • Wednesday 10:00 - 16:30.
    • Thursday 10:00 - 16:30.
    • Friday 11:00 - 16:30.
    • Saturday 10:00 - 16:30.
    • Sunday 11:00 - 16:30.

Accessible Toilet (Main)

  • Location and Access
    • There are accessible toilets within this venue designated for public use.
    • The toilet is not for the sole use of disabled people.
    • There is tactile and pictorial signage on or near the toilet door.
    • The accessible toilet is 24m (26yd) from the main entrance.
    • The accessible toilet is located on the right past reception.
    • There is level access to the accessible toilet.
  • Features and Dimensions
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards and outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 84cm (2ft 9in).
    • The door is heavy.
    • Floor manoeuvring space is clear in the accessible toilet.
    • The dimensions of the accessible toilet are 255cm x 295cm (8ft 4in x 9ft 8in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on both sides.
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is push.
    • There is a mixer tap.
    • There is not a functional emergency alarm available.
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are mirrors in the accessible toilet.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is not a toilet roll holder.
    • There is a sink.
    • The sink cannot be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the grab rails and wall is fair.
    • The contrast between the drop down rails and wall is fair.
    • The contrast between the walls and floor is poor.
    • Lighting levels are bright.
  • Comments
    • The lateral transfer space is 120cm on the left and 100cm on the right.
    • There are four additional accessible toilets.
    • Baby change facilities are located within the venue.
    • The baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 90cm (2ft 11in).
    • Inside the venue, there is level access to the baby change facility.

Standard Toilet(s) (Main)

  • Access to Standard Female and Male Toilet(s)
    • The female and male toilets are located on the right past reception.
    • The female and male toilets are 23m (25yd) from the main entrance.
    • Inside the venue, there is level access to the female and male toilet.
    • Lighting levels are bright.
  • Baby Change Facilities
    • Baby change facilities are located within the venue.
    • Baby change facilities are located on the right past reception.
    • The height of the baby change table once extended is 88cm (2ft 11in).
    • Inside the venue, there is level access to the baby change facility.
  • Comments
    • There are two additional sets of standard toilets.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.