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Romford Shopping Hall

43 Market Place, Romford, Essex, RM1 3AB

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About this venue

Romford Shopping Hall is one of Romfords longest standing and trading businesses and a leading retail location for East London and Essex. With over 40 Shops selling all sorts from Wigs to Witch Craft and everything in between - with 5 places to dine including 2 traditional cafes, Pie and Mash, Oriental and Carvery you will be spoilt for choice for a quick bite

Access Guide

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Opening Times

  • Monday 09:00 - 17:00.
  • Tuesday 09:00 - 17:00.
  • Wednesday 09:00 - 17:00.
  • Thursday 09:00 - 17:00.
  • Friday 09:00 - 17:00.
  • Saturday 09:00 - 17:00.
  • Sunday 10:00 - 16:00.

Location

  • The venue is situated within the centre of the town.
  • This venue is situated in Romford.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Romford.

Parking

  • The venue does have its own car park.
  • Venue Car Park
    • Parking is not free for all users.
    • Parking is not free for Blue Badge holders.
    • The car park is at the back of the venue.
    • The car park type is multi storey.
    • There are 6 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 360cm x 600cm (11ft 10in x 19ft 8in).
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • There is not a dropped kerb / non stepped access from the car park to the venue.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details
    • There is not a designated drop off point.
  • Comments
    • There is a public pay and display car park located outside the Market Place entrance.
    • This car park is not available during Romford Market trading hours.
    • There are other pay and display cars parks located near by.

Lift (Car Park)

  • There is a lift for public use.
  • The lift is located next to the designated parking.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1-2.
  • The lift is 5m (16ft 5in) from designated parking.
  • The clear door width is 78cm (2ft 7in).
  • The dimensions of the lift are 100cm x 140cm (3ft 3in x 4ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift controls do have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is bright.

Level Change (Car Park to First Floor)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading to the shopping hall.
  • The ramp or slope is steep.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.
  • Comments
    • There is an additional steep slope that must be overcome directly after the first.

Outside Access (Bus Stop Entrance)

  • This information is for the entrance located at the rear of the building.
  • There is not level access into the venue.
  • The main doors open towards you (pull).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 176cm (5ft 9in) wide.

Level Change (Bus Stop Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading up to the entrance.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.
  • There are steps to access this area / service.
  • The steps are located leading up to the entrance.
  • There is / are 12 step(s) to the area / service.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The handrails are on both sides.
  • Comments
    • The ramp is approximately 39 metres long and there are 3 level landings along the ramp.
    • The ramp overcomes the steps.

Outside Access (Market Place Entrance)

  • This information is for the entrance located on Market Place.
  • There is not level access into the venue.
  • The main doors open away from you (push).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 140cm (4ft 7in) wide.

Level Change (Market Place Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located at the entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.
  • The width of the ramp or slope is 140cm (4ft 7in).

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • Motorised scooters are allowed in public parts of the venue.
  • Lighting levels are bright.

Restaurant Bar

  • There are several cafes located throughout the shopping hall.
  • There is one on the ground floor and the rest on the first floor.
  • The table heights and type of food service vary depending on the cafe.

Other Floors

  • Escalators
    • Escalator(s) can be used to access other floors.
    • The floors which are accessible by escalator are G-1.
    • The escalators steps are not clearly marked.
    • The head and foot of the escalators are not clearly marked.
    • The lighting level is bright.

Lift

  • There is a lift for public use.
  • The lift is located on the left side.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1-2.
  • The lift is 10m (32ft 10in) from Market Place entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 78cm (2ft 7in).
  • The dimensions of the lift are 100cm x 139cm (3ft 3in x 4ft 7in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift controls do not have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is bright.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 4m (4yd 1ft) from the lift.
    • This accessible toilet is located next to the lift on the first floor.
    • There is level access to this accessible toilet.
    • This is by lift.
  • Features and Dimensions
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 98cm (3ft 3in).
    • The door is light.
    • The dimensions of the accessible toilet are 150cm x 240cm (4ft 11in x 7ft 10in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 80cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on the right.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is a towel dispenser.
    • The towel dispenser can be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.

Standard Toilet(s)

Additional Info

  • Staff do not receive disability awareness / equality training.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.