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Rotherham Visitor Centre / The Makers Emporium

24 High Street, Rotherham, S60 1PP

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Access Guide

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Introduction

  • Services / facilities within the building include a visitors centre for Rotherham, a theatre box office and a shop.

Opening Times

  • Monday 09:00 - 16:45.
  • Tuesday 09:00 - 16:45.
  • Wednesday 09:00 - 16:45.
  • Thursday 09:00 - 16:45.
  • Friday 09:00 - 16:45.
  • Saturday 09:00 - 16:00.
  • Sunday Closed.

Location

  • The venue is in a pedestrian area.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Rotherham Central.
  • There is not a tram stop within 150m (164yds) of the venue.

Parking

  • The venue does not have its own car park.
  • Public Car Parks View
    • There is not a car park for public use within 200m (approx).
  • On Street Parking and Drop-off Details View
    • On street marked Blue Badge bays are available.
    • The dimensions of the marked Blue Badge bays are 260cm x 580cm (8ft 6in x 19ft).
    • On street Blue Badge parking is located on Moorgate Street.
    • Clearly signed and / or standard marked parking bays are available.
    • The dimensions of the standard marked parking bays are 260cm x 440cm (8ft 6in x 14ft 5in).
    • Standard marked parking bays are located on Moorgate Street.
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • There is ramped/sloped and stepped access at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width but one door is locked.
    • The door(s) is/are heavy.
    • The width of the door opening is 81cm.
  • Ramp/Slope View
    • The ramp/slope is located on the path approaching the building.
    • The gradient of the ramp/slope is slight.
  • Step(s) View
    • The step(s) is/are located in front of the entrance.
    • There is/are 1 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 9cm.
    • There is not a/are not handrail(s) at the step(s).

Reception (Visitors Centre/Box Office)

  • The desk/counter is 6m (6yd 1ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are medium.
  • There is a hearing assistance system.
  • The hearing system is available only on request.
  • The type of system is a portable loop.
  • Staff are trained to use the system.

Inside Access

  • There is not level access to the service(s).
  • This venue does not play background music.
  • The lighting levels are medium.

Level Change (Inside Access)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located to the rear left of the building.
  • There is/are 3 step(s) to the area/service.
  • The lighting levels at the step(s) are medium.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.

Counter (Makers Emporium)

  • The counter is 5m (5yd 1ft) from the main entrance.
  • There is level access to the counter from the entrance.
  • There is sufficient space to write or sign documents on the counter.
  • The height of the counter is 107cm (3ft 6in).
  • There is not a lowered section.
  • The height of the counter is medium height (77cm - 109cm).
  • Lighting levels are medium.

Accessible Toilet

  • Accessible toilet facilities are not available.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service can be requested.