You are on Introduction. Skip to the next section.

Introduction

• Services/facilities within the venue include a church, café, large hall and smaller classrooms for hire.
• Services / facilities within the grounds include a charity shop.

You are on Opening Times (Main Building). Skip to the next section.

Opening Times (Main Building)

• Monday 08:00 - 16:00.
• Tuesday 08:00 - 16:00.
• Wednesday 08:00 - 16:00.
• Thursday 08:00 - 16:00.
• Friday 08:00 - 16:00.
• Saturday Closed.
• Sunday 10:00 - 12:00.

You are on Opening Times (Charity shop). Skip to the next section.

Opening Times (Charity shop)

• Monday 09:30 - 14:30.
• Tuesday 09:30 - 14:30.
• Wednesday 09:30 - 14:30.
• Thursday 09:30 - 14:30.
• Friday 09:30 - 14:30.
• Saturday Closed.
• Sunday Closed.

You are on Opening Times (Cafe). Skip to the next section.

Opening Times (Cafe)

• Monday 09:30 - 15:30.
• Tuesday 09:30 - 15:30.
• Wednesday 09:30 - 15:30.
• Thursday 09:30 - 15:30.
• Friday 09:30 - 15:30.
• Saturday Closed.
• Sunday Closed.

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is South Wigston.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • Parking is free for Blue Badge holders.
  • The car park is located at the front of the building.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There is/are 7 Blue Badge parking bay(s) within the car park.
  • Blue Badge parking bays are different sizes. Some are without hatched areas.
  • The nearest Blue Badge bay is 4m (4yd 1ft) from the main entrance.
  • The furthest Blue Badge bay is 25m (27yd 1ft) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The car park surface is tarmac.
  • The car park does not have a height restriction barrier.

You are on Outside Access (Charity Shop). Skip to the next section.

Outside Access (Charity Shop)

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• Entrance View
  • This information is for the entrance located to the right of the main Building.
  • There is ramped/sloped access at this entrance.
  • There is not a bell/buzzer.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are permanently held open.
  • The door(s) is/are single width.
  • The width of the door opening is 82cm.
• Ramp/Slope View
  • The ramp/slope is located at the entrance to the door.
  • The gradient of the ramp/slope is steep.
  • The ramp/slope is portable.
  • The width of the ramp/slope is 74cm (2ft 5in).
  • The ramp/slope does bypass the step(s).
• Step(s) View
  • The step(s) is/are located at the front door.
  • There is/are 1 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are not between 15cm and 18cm.
  • The height of the step(s) is/are 12cm.
  • There is not a/are not handrail(s) at the step(s).

You are on Inside Access (Charity Shop). Skip to the next section.

Inside Access (Charity Shop)

• There is level access to the service(s).
• There is not a hearing assistance system.
• This venue does play background music.
• Music is played throughout.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are good.

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• Comments View
  • There is a changing room to try clothes on.
  • It has a curtain and an entrance width of 76cm.

You are on Counter (Charity Shop). Skip to the next section.

Counter (Charity Shop)

• The counter is 9m (9yd 2ft) from the entrance.
• There is level access to the counter from the entrance.
• There is not a bell to attract attention.
• There is sufficient space to write or sign documents on the counter.
• The height of the counter is 90cm (2ft 11in).
• There is not a lowered section.
• There is not a hearing assistance system.
• Lighting levels are good.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the building.
  • There is ramped/sloped access at this entrance.
  • There is not a bell/buzzer.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 97cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 155cm.
• Ramp/Slope View
  • The gradient of the ramp/slope is steep.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 8m (8yd 2ft) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is low (76cm or lower).
• The lighting levels are good.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• The hearing assistance system is not signed.
• Staff are not trained to use the system.
• The hearing assistance system was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 18/10/2023.
• The hearing assistance system was working at the time of testing.

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• Comments View
  • There is a bell on the desk to attract attention if the desk is not staffed.
  • The bell is at a height of 75cm from the floor.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is a hearing assistance system.
• The system is a fixed loop.
• Staff are not trained to use the system.
• The hearing assistance system was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 18/10/2023.
• The hearing assistance system was working at the time of testing.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are good.

You are on Eating and Drinking (Cafe). Skip to the next section.

Eating and Drinking (Cafe)

• The following information is for the café.
• The café is located in the foyer and conservatory, just after the main reception.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is approximately 15m (16yd 1ft) from the main entrance.
• The standard height for tables is 76cm.
• There is ample room for a wheelchair user to manoeuvre.
• Plastic / takeaway cups are available.
• Plastic / takeaway cutlery is available.
• Drinking straws are available.
• Menus are wall only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

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• Comments View
  • The service counter is at a height of 86cm.

You are on Castle Hall. Skip to the next section.

Castle Hall

• The main hall is also the church for Sunday worship.
• The hall has four entrances which are all manual double doors.
• Three of the entrance doors open away from you (push) with a width of 165cm and one of them is opened towards you (pull) with a width of 152cm.
• There are chairs with and without armrests.
• All are moveable.
• The room has sufficient space for a wheelchair user to manoeuvre.
• The room has level access and is carpeted throughout.
• There is good lighting in the hall.

You are on Prayer Room. Skip to the next section.

Prayer Room

• The prayer room is on the ground floor. To get to the prayer room, turn left at reception, continue along to the end of the corridor and the door will be on the right.
• The door is a single door which is manual and opens away from you (Push).
• The width of the doorway is 76cm.
• There is level access in to the room.
• The room does not have sufficient space for a wheelchair user to manoeuvre.
• The room has two settees and an armchair.
• There are also coffee tables at a height of 46cm and 50cm.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are ground and first floor.
  • There are 15 steps between floors.
  • The steps are clearly marked.
  • The steps are deep (18cm+).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are good.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located along the corridor to the left, from reception.
• The lift is a platform lift.
• The floors which are accessible by this lift are gound and first floor.
• Wall mounted information boards are not provided at lift landings.
• There are manual, single doors which may be difficult to open to access the lift lobby on all floors.
• The lift is approximately 15m (16yd 1ft) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 87cm (2ft 10in).
• The dimensions of the lift are 108cm x 147cm (3ft 7in x 4ft 10in).
• There are separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does not have tactile markings.
• The lighting level in the lift is good.

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• Comments View
  • This lift requires you to hold the button in for a few seconds to call it.
  • The lift also requires you to continuously hold the floor button to keep the lift moving.

You are on Pat's Place - Classroom. Skip to the next section.

Pat's Place - Classroom

• Pat's Place is located on the first floor, along the corridor from the stairs and lift.
• There is sufficient space for a wheelchair user to manoeuvre.
• The entrance door is a double door with one leaf extension that is locked.
• The width of the doorway is 86cm.
• The are chairs without armrests.
• There are two trestle tables at a height of 75cm.
• There are lockers to the left as you enter.
• There are other classrooms available for hire with similar facilities.

You are on Accessible Toilet (First Floor - Right Hand Transfer). Skip to the next section.

Accessible Toilet (First Floor - Right Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the toilet door.
  • This accessible toilet is approximately 2m (2yd 7in) from the lift entrance on the first floor.
  • The accessible toilet is located on the first floor.
  • There is level access to this accessible toilet.
  • This is by lift.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens inwards.
  • The door is locked by a lever twist.
  • The width of the accessible toilet door is 83cm (2ft 9in).
  • The door is easy to open.
  • The dimensions of the accessible toilet are 264cm x 230cm (8ft 8in x 7ft 7in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 96cm (3ft 2in).
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary, general domestic waste and open waste paper bin disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is not a mirror.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is fair.
  • The lighting levels are good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 92cm (3ft).
• Comments View
  • There is a dropdown rail on the transfer side however, it cannot be lifted up to enable transfer on to the toilet seat due to the position of the wall mounted grab rail.

You are on Accessible Toilet (Ground Floor - Right Hand Transfer). Skip to the next section.

Accessible Toilet (Ground Floor - Right Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 13m (14yd 8in) from the main entrance.
  • This accessible toilet is located to the left of reception and along the corridor to the left.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 85cm (2ft 9in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 127cm x 190cm (4ft 2in x 6ft 3in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 70cm (2ft 4in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and general domestic waste disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 107cm (3ft 6in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • There is a high colour contrast between the external door and wall.
  • There is a high colour contrast between the internal door and wall.
  • There is a low colour contrast between the wall-mounted grab rail(s) and wall.
  • There is a low colour contrast between the dropdown rail(s) and wall.
  • There is a high colour contrast between the walls and floor.
  • The lighting levels are good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 95cm (3ft 1in).
• Comments View
  • There are two ground floor accessible toilets which are identical in design.

You are on Standard Toilet(s) (First Floor). Skip to the next section.

Standard Toilet(s) (First Floor)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located on the first floor off the main corridor.
  • The female and male toilets are approximately 5m (5yd 1ft) from the lift entrance on the first floor.
  • Inside the venue, there is level access to the female and male toilets.
  • This is by lift.
  • Lighting levels in the female and male toilets are good.

You are on Standard Toilet(s) (Ground floor). Skip to the next section.

Standard Toilet(s) (Ground floor)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located to the left of reception, along the corridor.
  • The female and male toilets are approximately 10m (10yd 2ft) from the main entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels in the female and male toilets are good.
• Access to Standard Shared Toilet(s) View
  • Lighting levels in the shared toilets are good.

You are on Standard Shower (Shower and Standard Toilet). Skip to the next section.

Standard Shower (Shower and Standard Toilet)

• Shower facilities are available.
• The shower(s) surveyed is/are located along the corridor from reception, to the right.
• There is level access to the shower facilities.

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• Comments View
  • This is a shower and standard toilet facility for use by anyone.
  • There is no sign on the door.
  • Anyone wishing to use this shower should ask at reception.
  • The doorway and shower cubicle entrance are both 75cm.

You are on Additional Info. Skip to the next section.

Additional Info

• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.