You are on Opening Times. Skip to the next section.

Opening Times

• Monday 10:00 - 13:00.
• Monday 14:00 - 17:00.
• Tuesday 10:00 - 13:00.
• Tuesday 14:00 - 17:00.
• Wednesday 10:00 - 13:00.
• Wednesday 14:00 - 17:00.
• Thursday 10:00 - 13:00.
• Thursday 14:00 - 17:00.
• Friday 10:00 - 13:00.
• Friday 14:00 - 17:00.
• Saturday 10:00 - 16:00.
• Sunday Closed.

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Cambridge.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks. View
  • There is a car park for public use within 200m (approx).
  • The name of the car park is Grand Arcade.
  • The car park is located in Downing Street.
• On Street Parking and Drop-off Details. View
  • On street marked Blue Badge bays are not available.
  • Clearly signed and / or standard marked parking bays are not available.
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located to the rear of the building.
• There is not level access into the venue.
• The main door(s) open(s) away from you (push).
• The door(s) is / are double.
• The door(s) is / are permanently held open.
• The width of the door opening is 166cm (5ft 5in).

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• Second set of doors View
  • There is a second set of doors.
  • The door(s) open(s) away from you (push).
  • The door(s) is / are double.
  • The door(s) is / are heavy.
  • The width of the door opening is 128cm (4ft 2in).

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located either side and in front of the entrance.
• There is/are 15+ step(s) to the area/service.
• There is not tactile paving at the top and bottom of the steps.
• The step(s) is/are not clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is not a/are not handrail(s) at the step(s).

You are on Outside Access (Accessible Entrance). Skip to the next section.

Outside Access (Accessible Entrance)

• This information is for the entrance located to the rear of the building.
• There is not level access into the venue.
• The main door(s) open(s) away from you (push).
• The door(s) is / are double.
• The door(s) is / are heavy.
• The width of the door opening is 138cm (4ft 6in).

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• Second set of doors View
  • There is a second set of doors.
  • The door(s) open(s) automatically (towards you).
  • The door(s) is / are double.
  • The width of the door opening is 138cm (4ft 6in).
• Comments View
  • A member of staff will be required to assist you at this entrance.
  • Please contact the venue in advance for assistance.

You are on Level Change (Accessible Entrance). Skip to the next section.

Level Change (Accessible Entrance)

• There is a ramp/slope to access this area/service.
• The ramp or slope is located to the right as you face the entrance.
• The ramp/slope is easy.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does not have handrails.
• There is a/are step(s) to access this area/service.
• The step(s) is/are located to the left as you face the entrance.
• There is/are 2 step(s) to the area/service.
• There is not tactile paving at the top and bottom of the steps.
• The step(s) is/are not clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is not a/are not handrail(s) at the step(s).
• The ramp/slope does bypass the step(s).

You are on Lift (Accessible Entrance). Skip to the next section.

Lift (Accessible Entrance)

• There is a lift for public use.
• The lift is located ahead and to the left as you enter through the accessible entrance.
• The lift is a standard lift.
• The floors which are accessible by this lift are G, 1.
• The lift is approximately 10m (10yd 2ft) from the accessible entrance.
• Staff do need to be notified for use of the lift.
• The clear door width is 74cm (2ft 5in).
• The dimensions of the lift are 80cm x 80cm (2ft 7in x 2ft 7in).
• There are separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is medium.

You are on Reception (Information and Shop). Skip to the next section.

Reception (Information and Shop)

• The desk/counter is 10m (10yd 2ft) from the accessible entrance lift.
• There is level access to the desk/counter from the entrance.
• Level access to the desk/counter is via lift.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are medium.
• There is a hearing assistance system.
• The hearing system is available only on request.
• The type of system is a portable loop.
• Staff are trained to use the system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is not level access to the service(s).
• This venue does not play background music.
• Motorised scooters are allowed in public parts of the venue.
• The lighting levels are medium.

You are on Level Change (Inside Access). Skip to the next section.

Level Change (Inside Access)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located at the far right of the museum.
• The ramp/slope is easy.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does not have handrails.
• There is a/are step(s) to access this area/service.
• The step(s) is/are located at the far right of the museum.
• There is/are 6 step(s) to the area/service.
• The lighting levels at the step(s) are medium.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is not a/are not handrail(s) at the step(s).
• The ramp/slope does not bypass the step(s).
• There is a lift to access this area/service.
• The lift does bypass the step(s).
• The lift does not bypass the ramp/slope.

You are on Lift (Platform Lift). Skip to the next section.

Lift (Platform Lift)

• There is a lift for public use.
• The lift is located at the far right of the museum.
• The lift is a platform lift.
• The floors which are accessible by this lift are 1, U1.
• The platform lift accesses a small level change.
• The lift is approximately 35m (38yd 10in) from the accessible entrance lift.
• Staff do not need to be notified for use of the lift.
• The clear door width is 80cm (2ft 7in).
• The dimensions of the lift are 80cm x 130cm (2ft 7in x 4ft 3in).
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does not have tactile markings.
• The lighting level in the lift is medium.

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• Comments View
  • There are 2 identical platform lifts available to access the upper ground floor.

You are on Museum. Skip to the next section.

Museum

• Exhibits cannot be audio described.
• Tactile signage for exhibits is not available.
• Braille signage for exhibits is not available.
• Touch tours are not available.
• The availability of touch tours does not depend on exhibition.
• Video tours are not available.
• There is a wheelchair to borrow.
• To borrow the wheelchair, please speak to a member of staff at reception.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• Accessible toilet facilities are not available.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Shared Toilet(s) View
  • The shared toilets that were surveyed are located on the first floor, to the right as you enter the museum.
  • The shared toilet(s) is/are approximately 12m (13yd 4in) from the accessible entrance lift.
  • Inside the venue, there is level access to the shared toilet(s).
  • This is by lift.
  • Lighting levels are medium.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the shared standard toilets.
  • The height of the baby change table once extended is 95cm (3ft 1in).

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents are available in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• This service can be requested.