Access Guide
Opening Times
- Monday 10:00 - 13:00.
- Monday 14:00 - 17:00.
- Tuesday 10:00 - 13:00.
- Tuesday 14:00 - 17:00.
- Wednesday 10:00 - 13:00.
- Wednesday 14:00 - 17:00.
- Thursday 10:00 - 13:00.
- Thursday 14:00 - 17:00.
- Friday 10:00 - 13:00.
- Friday 14:00 - 17:00.
- Saturday 10:00 - 16:00.
- Sunday Closed.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Cambridge.
Parking
- The venue does not have its own car park.
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Public Car Parks.
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- There is a car park for public use within 200m (approx).
- The name of the car park is Grand Arcade.
- The car park is located in Downing Street.
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On Street Parking and Drop-off Details.
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- On street marked Blue Badge bays are not available.
- Clearly signed and / or standard marked parking bays are not available.
- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located to the rear of the building.
- There is not level access into the venue.
- The main door(s) open(s) away from you (push).
- The door(s) is / are double.
- The door(s) is / are permanently held open.
- The width of the door opening is 166cm (5ft 5in).
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Second set of doors
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- There is a second set of doors.
- The door(s) open(s) away from you (push).
- The door(s) is / are double.
- The door(s) is / are heavy.
- The width of the door opening is 128cm (4ft 2in).
Level Change (Main Entrance)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located either side and in front of the entrance.
- There is/are 15+ step(s) to the area/service.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is/are not clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is not a/are not handrail(s) at the step(s).
Outside Access (Accessible Entrance)
- This information is for the entrance located to the rear of the building.
- There is not level access into the venue.
- The main door(s) open(s) away from you (push).
- The door(s) is / are double.
- The door(s) is / are heavy.
- The width of the door opening is 138cm (4ft 6in).
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Second set of doors
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- There is a second set of doors.
- The door(s) open(s) automatically (towards you).
- The door(s) is / are double.
- The width of the door opening is 138cm (4ft 6in).
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Comments
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- A member of staff will be required to assist you at this entrance.
- Please contact the venue in advance for assistance.
Level Change (Accessible Entrance)
- There is a ramp/slope to access this area/service.
- The ramp or slope is located to the right as you face the entrance.
- The ramp/slope is easy.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does not have handrails.
- There is a/are step(s) to access this area/service.
- The step(s) is/are located to the left as you face the entrance.
- There is/are 2 step(s) to the area/service.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is/are not clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is not a/are not handrail(s) at the step(s).
- The ramp/slope does bypass the step(s).
Lift (Accessible Entrance)
- There is a lift for public use.
- The lift is located ahead and to the left as you enter through the accessible entrance.
- The lift is a standard lift.
- The floors which are accessible by this lift are G, 1.
- The lift is approximately 10m (10yd 2ft) from the accessible entrance.
- Staff do need to be notified for use of the lift.
- The clear door width is 74cm (2ft 5in).
- The dimensions of the lift are 80cm x 80cm (2ft 7in x 2ft 7in).
- There are separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is medium.
Reception (Information and Shop)
- The desk/counter is 10m (10yd 2ft) from the accessible entrance lift.
- There is level access to the desk/counter from the entrance.
- Level access to the desk/counter is via lift.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are medium.
- There is a hearing assistance system.
- The hearing system is available only on request.
- The type of system is a portable loop.
- Staff are trained to use the system.
Inside Access
- There is not level access to the service(s).
- This venue does not play background music.
- Motorised scooters are allowed in public parts of the venue.
- The lighting levels are medium.
Level Change (Inside Access)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located at the far right of the museum.
- The ramp/slope is easy.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does not have handrails.
- There is a/are step(s) to access this area/service.
- The step(s) is/are located at the far right of the museum.
- There is/are 6 step(s) to the area/service.
- The lighting levels at the step(s) are medium.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is not a/are not handrail(s) at the step(s).
- The ramp/slope does not bypass the step(s).
- There is a lift to access this area/service.
- The lift does bypass the step(s).
- The lift does not bypass the ramp/slope.
Lift (Platform Lift)
- There is a lift for public use.
- The lift is located at the far right of the museum.
- The lift is a platform lift.
- The floors which are accessible by this lift are 1, U1.
- The platform lift accesses a small level change.
- The lift is approximately 35m (38yd 10in) from the accessible entrance lift.
- Staff do not need to be notified for use of the lift.
- The clear door width is 80cm (2ft 7in).
- The dimensions of the lift are 80cm x 130cm (2ft 7in x 4ft 3in).
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does not have tactile markings.
- The lighting level in the lift is medium.
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Comments
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- There are 2 identical platform lifts available to access the upper ground floor.
Museum
- Exhibits cannot be audio described.
- Tactile signage for exhibits is not available.
- Braille signage for exhibits is not available.
- Touch tours are not available.
- The availability of touch tours does not depend on exhibition.
- Video tours are not available.
- There is a wheelchair to borrow.
- To borrow the wheelchair, please speak to a member of staff at reception.
Accessible Toilet
- Accessible toilet facilities are not available.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Shared Toilet(s)
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- The shared toilets that were surveyed are located on the first floor, to the right as you enter the museum.
- The shared toilet(s) is/are approximately 12m (13yd 4in) from the accessible entrance lift.
- Inside the venue, there is level access to the shared toilet(s).
- This is by lift.
- Lighting levels are medium.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the shared standard toilets.
- The height of the baby change table once extended is 95cm (3ft 1in).
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are available in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- This service can be requested.