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Sensory Room

Sheffield United Football Club - Bramall Lane, Sheffield, S2 4SU

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Access Guide

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Sensory Room - Introduction

  • The Sensory Room is located in the John Street Family Stand, on level 2, next to the International Bar, and is accessible via the John Street Executive Entrance.
  • The cost of the Sensory Room reflects that of the matchday ticket pricing in the John Street Family Stand.
  • A complimentary personal assistant ticket will be provided based on eligibility criteria, of which information can be found by contacting our ticket office on 0114 253 7200 (option 1), or by contacting our Disability Liaison Officer, Jon Helliwell, at [email protected].
  • In order to book a space in our Sensory Room, please contact our Fan Engagement Lead and Disability Liaison Officer, Jon Helliwell, at [email protected].
  • Due to the nature of those with additional sensory needs, there is no set eligibility criteria for those wishing to attend the Sensory Room, and therefore the club ask for a family member or personal assistant to provide some brief information when contacting the club, regarding who they are wishing to bring to the Sensory Room, what their additional requirements may be and how the Sensory Room will help support their visit to Bramall Lane.
  • Spaces will then be allocated on a first come first served basis. Supporters are eligible to use the Sensory Room more than once, dependent on availability.
  • The Sensory Room is restricted to a maximum of 5 supporters and their personal assistants, in order to keep the room spacious, quieter and prevent it from being too busy and overwhelming for supporters.

Contact Details

Getting Here

  • By Road View
    • The stadium is located outside Sheffield City Centre, off Bramall Lane.
  • By Bus View
    • There is a bus stop within 150 metres of the venue.
    • From the Sheffield Interchange, services 47 and 48 will take you to Shoreham Street.
      Service 53 (Low Edges) will take you to Queens Road.
      From Arundel Gate, service numbers 33, 43, 44/44a (Chesterfield) or 252 will take you to Bramall Lane.
      From High Street, services 20/20a, 25/25a, 75, 76, 97 & 98 will take you to London Road/John Street.
  • By Train View
    • The nearest Railway Station is Sheffield Railway Station.
    • The ground is a few minutes walk from Sheffield Railway Station.
  • By Tram View
    • The nearest tram stop is Granville Road (Sheffield College).
    • The ground is approximately a 10 minute walk from Granville Road (Sheffield College) Tram Stop.
      This stop is served by the Blue and Purple routes from the city centre, bound for Halfway and Herdings Park respectively.

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • British Sign Language interpreters can be provided on request.
  • There is not an assistance dog toilet or toileting area at the stadium/near by.
  • Water bowls for assistance dogs are available.
  • There are not mobility aids available.

Parking

Outer Concourse (Cherry Street, Shoreham Street, John Street and Bramall Lane)

  • There is step-free access along paths.
    The surface of the paths is tarmac.
    The path on Cherry Street crosses the access road to the Tony Currie Stand car parks.
    There are 2 crossings on Cherry Street, both with dropped kerbs and tactile paving both sides.
    There are long, slight slopes along Bramall Lane and Shoreham Street.
    There are dropped kerbs located along the road to access the paths.
  • On matchdays, there is a traffic exclusion zone both before and after kick-off on the streets surrounding the stadium (Shoreham Street, Bramall Lane, Cherry Street and John Street).
  • Clear directional signage is provided on the concourse.
  • There is a stadium plan/map on the concourse.
  • There is a steward/member of staff available for assistance on matchdays.

Outer Concourse (Tony Currie South Stand Car Park)

Outside Access

  • Entrance View
    • This information is for the entrance located on John Street, at the John Street Stand.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'RECEPTION, SHEFFIELD UNITED EXECUTIVE SUITE, ENTRANCE'.
    • There is step-free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the opening is 170cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Comments View
    • There is a very short, slight slope at the threshold of the entrance that can be easily overcome (as shown in photograph 5).

Reception

  • Reception View
    • The reception point is located ahead as you enter.
    • The reception point is approximately 5m (5yd 1ft) from the entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step-free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The counter is placed in front of a plain background.
    • The lighting levels at the reception point are moderate to good.
    • The height of the reception counter is 112cm.
    • There is sufficient space to write or sign documents on the counter.
    • There is a lowered section of the counter.
    • The height of the lowered section at the counter is 76cm.
    • There is sufficient space to write or sign documents on the lowered section of the counter.
    • There is a clear knee recess beneath the low/lowered section of the counter.
    • The counter is staffed.
    • There is not a hearing assistance system at the reception point.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
    • The type of flooring in the reception area is carpet.
  • Reception Seating Area View
    • There is a seating area close to the reception point.
    • Access to the seating area is unobstructed.
    • There are armchairs available.
    • There is sufficient space for a wheelchair user to use the seating area.
  • Comments View
    • There is a 110cm high ticket reader located in reception.

Other Floors

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are for public use.
    • The stairs are located to the right as you enter.
    • The stairs are approximately 10m from the entrance.
    • The stairs are clearly visible from the entrance.
    • There are manual, double doors which may be difficult to open to enter and exit the stairwell from the first floor upwards.
    • The floors which are accessible by stairs are G, 1, 2 and 3.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The depth of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are not at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are provided on landings.
    • The lighting levels at the steps are moderate to good.

Lift

  • There is a lift for public use.
  • The lift is located ahead and to the right as you enter.
  • The lift is clearly visible from the entrance.
  • The lift is approximately 3m (3yd 10in) from the entrance.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are G, 1, 2 and 3.
  • Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The colour contrast between the external lift controls and the control plate is poor.
  • The colour contrast between the external lift control plate and the wall is poor.
  • The clear door width is 109cm (3ft 7in).
  • The dimensions of the lift are 137cm x 197cm (4ft 6in x 6ft 6in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are moderate to good.
  • There is a/are similar lift(s) available.

Entrance (Sensory Room)

  • Entrance View
    • This information is for the entrance located at the rear of the International Bar.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'Sensory Room'.
    • There is ramped/sloped access at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the opening is 85cm.
    • There is a second set of doors.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the opening is 85cm.
  • Ramp/Slope View
    • The ramp/slope is located between the first and second set of doors.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on the right going up the ramp.
    • The width of the ramp/slope is 140cm (4ft 7in).
    • The lighting levels at the ramp/slope are low to moderate.

Sensory Room

  • There is step-free access throughout the Sensory Room.
  • The flooring in the room is carpet.
  • The room has low level lighting.
  • The room has sensory lighting when in use.
  • The room is sound proofed.
  • There is a television available which shows the match taking place, the tv doesn't play sound and there are headphones available for supporters wishing to listen to the match.
  • There are high stools available.
  • There are bean bags available.
  • The facilities within the room include a breakout sensory den, a bubble tube seating area, infinity tunnel, and wall-mounted sensory toys.
  • There is a large viewing window overlooking the pitch.
  • The height of the viewing window from the floor is 55cm.
  • The glass in the window is tinted to provide privacy.
  • There is an external seating area available for supporters who feel comfortable with the match day environment. The television headphones can be used by supporters sitting outside in the stand.
  • The access to the seating area is a via a single width door which opens away from you (push). The door is 100cm wide.
  • There are 2 clearly marked steps leading down to the seating on Row EE.
  • For supporters who are unable to access Row EE because of the steps, arrangements can be made for them to watch the game from the John Street Stand pitch side designated wheelchair area.
  • Access to this area is via the executive lift and across the John Street Stand concourse, which may be busy with supporters.

Accessible Toilet(s) (Stairwell Lobby - Left Hand Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located on level 2, in the stairwell lobby (accessed via the central seating area).
    • This accessible toilet is approximately 20m (21yd 2ft) from the lift.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is Braille, tactile, pictorial and written text signage on or near the toilet door.
    • The contrast between the external door and wall is good.
    • The door opens outwards.
    • The door is easy to open.
    • The door is locked by a locking handle.
    • The width of the accessible toilet opening is 84cm (2ft 9in).
    • The contrast between the internal door and wall is good.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is good.
  • Toilet Features View
    • The dimensions of the accessible toilet are 220cm x 149cm (7ft 3in x 4ft 11in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 152cm (4ft 12in).
    • The transfer space is obstructed by a waste disposal bin.
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is fair.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is fair.
    • The contrast between the walls and floor is fair.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are sanitary and general waste (with lid) disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is not a mirror.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • The toilet seat colour contrast is poor.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The contrast between the toilet roll holder and the wall is good.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is fair.
    • The wash basin tap type is lever mixer.
    • There is not a wall fixed soap dispenser.
    • There is a handheld soap dispenser available.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 112cm (3ft 8in).
    • The contrast between the towel dispenser and the wall is good.
    • There is not a hand dryer.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • There is a flip down baby change table available.
    • The height of the baby change table is 90cm.

Accessible Toilet(s) (Stairwell Lobby - Right Hand Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located on level 2, in the stairwell lobby (accessed via the central seating area).
    • This accessible toilet is approximately 22m (24yd 2in) from the lift.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is Braille, tactile, pictorial and written text signage on or near the toilet door.
    • The contrast between the external door and wall is good.
    • The door opens outwards.
    • The door is easy to open.
    • The door is locked by a locking handle.
    • The width of the accessible toilet opening is 84cm (2ft 9in).
    • The contrast between the internal door and wall is good.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is good.
  • Toilet Features View
    • The dimensions of the accessible toilet are 220cm x 149cm (7ft 3in x 4ft 11in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The height of the light switch/pull cord is 98cm from floor level.
    • The lighting levels are good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 152cm (4ft 12in).
    • The transfer space is obstructed by a waste disposal bin.
    • There is a flush, however it is not on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is fair.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is fair.
    • The contrast between the walls and floor is fair.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are sanitary and general waste (with lid) disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is not a mirror.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • The toilet seat colour contrast is poor.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The contrast between the toilet roll holder and the wall is good.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is fair.
    • The wash basin tap type is lever mixer.
    • There is not a wall fixed soap dispenser.
    • There is a handheld soap dispenser available.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 112cm (3ft 8in).
    • The contrast between the towel dispenser and the wall is good.
    • There is not a hand dryer.

Standard Toilet(s) (Central Internal Pitch Viewing Area)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The female and male toilets are located in the central seating area between the Tony Currie Suite and the International Bar.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 10m from the lift.
    • The colour contrast between the external toilet door(s) and wall(s) is good.
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 90cm.
    • The wash basin(s) tap type is lever mixer.
    • Lighting levels are moderate to good.