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Shopping City Runcorn

Runcorn, Cheshire, WA7 2EU

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Access Guide

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Opening Times

  • Monday 09:00 - 20:00.
  • Tuesday 09:00 - 20:00.
  • Wednesday 09:00 - 20:00.
  • Thursday 09:00 - 20:00.
  • Friday 09:00 - 20:00.
  • Saturday 09:00 - 20:00.
  • Sunday 10:00 - 17:00.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Runcorn.

Getting Here

  • By Car
  • Shopping City is clearly signposted from the motorway.
  • At junction 11 of the M56, take the A56 exit to Preston Brook/Daresbury.
  • Then continue on Chester Road/A56.
  • Take the A533 and Hallwood Link Road to Fifth Avenue in Runcorn.
  • At the roundabout, take the 1st exit onto Chester Road/A56.
  • At Whitehouse roundabout, continue straight onto Chester Road/A533.
  • Continue to follow the A533.
  • At the roundabout, take the 1st exit onto Southern Expressway/A533.
  • Take the exit towards the police station, Halton Lea, Hallwood Park and Halton General Hospital.
  • At the roundabout, take the 2nd exit onto Hallwood Link Road.
  • At the roundabout, take the 2nd exit onto East Lane.
  • At the roundabout, take the 2nd exit and stay on East Lane.
  • Turn left onto Fifth Avenue.
  • The shopping centre will be on the left.
  • By Bus
  • The 3A, 3B, 3C, 14A, 20, 20A, 21, 52, 61A, 62, 62A, 66, and X1 bus services stop right outside the shopping centre.
  • There is step free access from both the north and the south bus station to the shopping centre via the north and south entrances.
  • By Train
  • Runcorns two major train stations: Runcorn and Runcorn East are nearby.
  • Runcorn Station
  • Station Road
  • Runcorn
  • Cheshire
  • WA7 5UB
  • For more information on Runcorn Station please click here
  • Runcorn East Station
  • Barnfield Avenue
  • Runcorn
  • Cheshire
  • WA7 6EP
  • For more information on Runcorn East Station please click here
  • The shopping centre recommends Apec Taxis, contactable on 01928 495 001.

Parking (Car Park 1)

  • The venue does have its own car park.
  • Venue Car Park
    • Parking is free for all users.
    • The car park is located to the east side of the shopping centre.
    • The car park type is multi storey.
    • There is/are 10+ Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 250cm x 500cm (8ft 2in x 16ft 5in).
    • The nearest Blue Badge bay is 10m (10yd 2ft) from the car park 1 entrance.
    • The furthest Blue Badge bay is 50m (54yd 2ft) from the car park 1 entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The car park surface is concrete.
    • There is not a road to cross between the car park and the entrance.
    • The car park does have a height restriction barrier.
    • The maximum height is 203cm (6ft 8in).
  • On Street Parking and Drop-off Details
    • There is not a designated drop off point.

Parking (Car Park 2)

  • The venue does have its own car park.
  • Venue Car Park
    • Parking is free for all users.
    • The car park is located to the south side of the shopping centre.
    • The car park type is multi storey.
    • Parking spaces for Blue Badge holders do need to be booked in advance.
    • There is/are 10+ Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 250cm x 500cm (8ft 2in x 16ft 5in).
    • The nearest Blue Badge bay is 5m (5yd 1ft) from the car park 2 entrance.
    • The furthest Blue Badge bay is 30m (32yd 2ft) from the car park 2 entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The car park surface is concrete.
    • There is not a road to cross between the car park and the entrance.
    • The car park does have a height restriction barrier.
    • The maximum height is 203cm (6ft 8in).
  • On Street Parking and Drop-off Details
    • There is not a designated drop off point.

Parking (Car Park 3)

  • The venue does have its own car park.
  • Venue Car Park
    • Parking is free for all users.
    • The car park is located to the west side of the shopping centre.
    • The car park type is multi storey.
    • There is/are 10+ Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 250cm x 500cm (8ft 2in x 16ft 5in).
    • The nearest Blue Badge bay is 5m (5yd 1ft) from the car park 3 entrance.
    • The furthest Blue Badge bay is 30m (32yd 2ft) from the car park 3 entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The car park surface is concrete.
    • There is not a road to cross between the car park and the entrance.
    • The car park does have a height restriction barrier.
    • The maximum height is 203cm (6ft 8in).
  • On Street Parking and Drop-off Details
    • There is not a designated drop off point.

Parking (Car Park 4)

  • The venue does have its own car park.
  • Venue Car Park
    • Parking is free for all users.
    • The car park is located on the north side of the shopping city.
    • The car park type is multi storey.
    • There is/are 10+ Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 250cm x 500cm (8ft 2in x 16ft 5in).
    • The nearest Blue Badge bay is 5m (5yd 1ft) from the car park 4 entrance.
    • The furthest Blue Badge bay is 20m (21yd 2ft) from the car park 4 entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The car park surface is concrete.
    • There is not a road to cross between the car park and the entrance.
    • The car park does have a height restriction barrier.
    • The maximum height is 203cm (6ft 8in).
  • On Street Parking and Drop-off Details
    • There is not a designated drop off point.

Autism Room

  • The room is located to the right as you enter from the car park 3 entrance.
  • There is level access to the room.
  • The door to the room is single and opens away from you (push).
  • The door is 85cm wide.
  • The door is opened with a Radar key.
  • The key is available from a member of shopping centre staff.
  • Within the room there is mood lighting.
  • There is a sink located within the room.
  • The height of the sink is 90cm.

Outside Access (Car Park 1 Entrance)

  • This information is for the entrance located in car park 1 on level D.
  • There is step-free access at this entrance.
  • There are no doors at this entrance.
  • The width of the door opening is 200cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 206cm.

Outside Access (Car Park 2 Entrance)

  • This information is for the entrance located in car park 2 on level D.
  • There is step-free access at this entrance.
  • There are no doors at this entrance.
  • The width of the door opening is 170cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 214cm.

Outside Access (Car Park 3 Entrance)

  • This information is for the entrance located in car park 3 on level D.
  • There is step-free access at this entrance.
  • There are no doors at this entrance.
  • The width of the door opening is 176cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 210cm.

Outside Access (Car Park 4 Entrance)

  • This information is for the entrance located in car park 4 on level D.
  • There is step-free access at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 140cm.
  • Comments
    • This entrance leads directly into Wilko on the north side of the shopping centre.

Outside Access (North Entrance)

  • This information is for the entrance located at the north side of the shopping centre.
  • There is step-free access at this entrance.
  • There are no doors at this entrance.
  • The width of the door opening is 400cm.
  • Comments
    • This entrance provides level access to the shopping centre from the library, Halton Direct Link and Rutland House.
    • There is also a lift down to this entrance from the bus station.

Outside Access (South Entrance)

  • This information is for the entrance located at the south side of the shopping centre, within the Trident Park Retail Park.
  • There is ramped/sloped or stepped access at this entrance.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is/are double width.
  • The width of the door opening is 183cm.
  • The ramp/slope is located to the right as you face the entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides.
  • The lighting levels at the ramp/slope are good.
  • The ramp/slope does bypass the step(s).
  • The step(s) is/are located in front of the entrance.
  • There is/are 4 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The height of the step(s) is/are 16cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a second lower handrail.
  • The lighting levels at the step(s) are good.

Shopping Centre

  • The shopping centre is set on one level except for the management suite which is set above the central square.
  • The stairs and lift are for access to the management suite.
  • Lighting is bright throughout the centre.
  • There is flooring with a bright shiny finish throughout the shopping centre.
  • The walls and floors are clearly defined in most places.
  • There is clear overhead signage available throughout the centre.
  • To the north and south of the shopping centre there is level access via the north and south entrances.
  • There is a car park to each corner of the shopping centre with level access from the disabled bays which are available on level D of each of the car parks.
  • Staff are available throughout the shopping centre for help and advice.
  • There is bench seating available at regular intervals throughout the centre.
  • The shopping centre has a weekly autism shopping hour from 16:00-17:00 on Wednesdays.

Other Floors

  • Steps
    • The floors which are accessible by stairs are G, 1.
    • The floors which are accessible by stairs are G,1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are medium.

Lift

  • There is a lift for public use.
  • The lift is located within the community square.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G, 1.
  • The lift is approximately 100m (109yd 1ft) from the north entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 89cm (2ft 11in).
  • The dimensions of the lift are 120cm x 125cm (3ft 11in x 4ft 1in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does not have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does not have tactile markings.
  • The lighting level in the lift is medium.

Accessible Toilet

  • Location and Access
    • Accessible toilet facilities are available.
    • The toilet is not for the sole use of disabled people.
    • There is no signage on or near the toilet door.
    • This accessible toilet is approximately 140m (153yd 4in) from the north entrance.
    • This accessible toilet is located just off the community square.
    • There is level access to this accessible toilet.
  • Features and Dimensions
    • This is a unisex toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from a member of centre staff.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 90cm (2ft 11in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 192cm x 230cm (6ft 4in x 7ft 7in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 115cm (3ft 9in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary and open waste paper bin disposal units.
    • There is a/are coat hook(s).
    • The coat hook is not within 120cm (3ft 11in) from floor level.
  • Position of Fixtures
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.

Standard Toilet(s)

Parent and Baby Room

  • There is a parent and baby room for public use.
  • The parent and baby room is located just off the community square.
  • The parent and baby room is approximately 140m from the north entrance.
  • There is step-free access to the parent and baby room.
  • Staff do not need to be notified for use of the room.
  • There is pictorial signage on or near the parent and baby room door.
  • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
  • The baby change table is not height adjustable.
  • The height of the baby change table once extended is 83cm (2ft 9in).
  • There are disposal facilities in the parent and baby room.
  • There is a wash basin in the parent and baby room.
  • The height of the wash basin is 71cm.
  • The wash basin tap type is lever.
  • There is a/are chair(s) in the parent and baby room.
  • There is not a chair with armrests on both sides.
  • There is a toilet in the parent and baby room.
  • There is not a flashing fire alarm beacon within the room.
  • The lighting levels are good.

Access Guides Available For (Shopping City)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.
  • Home visits / services are not available.