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Sixways Stadium - Shop and Ticket Office

Warriors Way, Worcester, WR3 8ZE

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Access Guide

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Introduction

Opening Times

  • Monday 09:30 - 16:30.
  • Tuesday 09:30 - 16:30.
  • Wednesday 09:30 - 16:30.
  • Thursday 09:30 - 16:30.
  • Friday 09:30 - 16:30.
  • Saturday Closed.
  • Sunday Closed.
  • Comments View
    • On match days the shop and ticket office are open from 10:00.

Location

  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Worcester Shrub Hill.

Parking (Main)

  • The venue does have its own car park.
  • The car park is located opposite the stadium.
  • Venue Car Park View
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do need to be booked in advance.
    • There is/are 15+ Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 400cm x 480cm (13ft 1in x 15ft 9in).
    • The nearest Blue Badge bay is 48m (52yd 1ft) from the main entrance.
    • The furthest Blue Badge bay is 89m (97yd 12in) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are uneven surfaces.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does have tactile paving.
    • There is a road to cross between the car park and the entrance.
    • The road is generally quiet.
    • The car park does have a height restriction barrier.
    • The maximum height is 198cm (6ft 6in).
  • On Street Parking and Drop-off Details View
    • There is not a designated drop off point.
  • Comments View
    • There is a charge for parking on match days.
    • Tickets for parking needs to be brought in advance.

Parking (Blue Badge)

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for Blue Badge holders.
    • The car park is located to the right as you face the main entrance.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 2 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 360cm x 600cm (11ft 10in x 19ft 8in).
    • The nearest Blue Badge bay is 3m (3yd 10in) from the main entrance.
    • The furthest Blue Badge bay is 5m (5yd 1ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac and block paving.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details View
    • There is not a designated drop off point.
  • Comments View
    • This car park is not available on match days.

Counter (External Ticket Office)

  • The counter is 8m (8yd 2ft) from the main entrance.
  • There is level access to the counter from the entrance.
  • There is not a bell to attract attention.
  • There is not sufficient space to write or sign documents on the counter.
  • The height of the counter is 120cm (3ft 11in).
  • There is not a lowered section.
  • The height of the counter is high (110cm+).
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.
  • Lighting levels are medium.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is level access into the venue.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are double (with one leaf locked).
  • The door(s) is / are heavy.
  • The width of the door opening is 110cm (3ft 7in).
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is / are double.
    • The door(s) is / are heavy.
    • The width of the door opening is 110cm (3ft 7in).

Outside Access (External Shop Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • There is step-free access at this entrance.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width but one door is locked.
    • The door(s) is/are heavy.
    • The width of the door opening is 113cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

Outside Access (Internal Shop Entrance)

  • This information is for the entrance located to the right as you enter through the main entrance.
  • There is level access into the venue.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are double (with one leaf locked).
  • The door(s) is / are permanently held open.
  • The width of the door opening is 107cm (3ft 6in).

Reception

  • The desk/counter is 5m (5yd 1ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is low (76cm or lower).
  • The lighting levels are medium.
  • There is a hearing assistance system.
  • The hearing system is available only on request.
  • The type of system is a portable loop.
  • Staff are trained to use the system.
  • Comments View
    • Chairs without armrests are available in the reception foyer.

Counter (Shop)

  • The counter is 10m (10yd 2ft) from the entrance.
  • There is level access to the counter from the entrance.
  • There is not a bell to attract attention.
  • There is sufficient space to write or sign documents on the counter.
  • The height of the counter is 100cm (3ft 3in).
  • There is not a lowered section.
  • There is a hearing assistance system.
  • The hearing assistance system is available only on request.
  • The type of system is a portable loop.
  • Staff are trained to use the system.
  • Lighting levels are medium.

Inside Access (Shop)

  • There is level access to the service(s).
  • This venue does play background music.
  • Music is played throughout the shop.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are medium.

Shop Fitting Room

  • The accessible fitting room is located at the rear of the store, to the right of the counter.
  • The fitting room is 18m from the main shop entrance.
  • The door to the room is 79cm wide, opens towards you and is locked by a locking handle.
  • The room is 164cm wide x 290cm long.
  • There is a drop down seat at a height of 50cm. There are drop down rails either side and a fixed grab rail to the right.
  • There are 2 coat hooks at a height of 130cm.
  • The room is equipped with an alarm cord.
  • A full length mirror is opposite the drop down seat.
  • There is a fully functional pull cord alarm to the left of the drop down seat.

Outside Access (Internal Ticket Office Entrance)

  • This information is for the entrance located to the rear of reception.
  • There is level access into the venue.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are single.
  • The door(s) is / are permanently held open.
  • The width of the door opening is 87cm (2ft 10in).

Counter (Internal Ticket Office)

  • The counter is 8m (8yd 2ft) from the entrance.
  • There is level access to the counter from the entrance.
  • There is not a bell to attract attention.
  • There is sufficient space to write or sign documents on the counter.
  • The height of the counter is 69cm (2ft 3in).
  • The height of the counter is low (76cm or below).
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.
  • Lighting levels are medium.

Accessible Toilet

  • Accessible toilet facilities are not available.
  • Comments View
    • The nearest accessible toilet facilities are on the ground floor of the main building.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located on the grass areas in front of the stadium.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service can be requested.