Access Guide
Introduction
- Related link Chelmsley Wood Shopping Centre.
- Https://www.accessable.co.uk/venues/chelmsley-wood-shopping-centre
Opening Times
- Monday 10:00 - 16:00.
- Tuesday 10:00 - 16:00.
- Wednesday Closed.
- Thursday 10:00 - 16:00.
- Friday 10:00 - 16:00.
- Saturday Closed.
- Sunday Closed.
Location
- The venue is located within Chelmsley Wood Shopping Centre.
- The venue is in a pedestrian area.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Marsden Green.
Parking
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Drop-off Point
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- There is not a designated drop off point.
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Comments
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- For parking details please refer to the separate Chelmsley Wood Shopping Centre guide.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located at the front of the venue.
- There is step-free access at this entrance.
- The main door(s) open(s) automatically.
- The main automatic door(s) is/are push pad or push button activated.
- The push pad or push button is 94cm from floor level.
- The door(s) is/are single width.
- The width of the door opening is 150cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
Reception
- The desk/counter is 8m (8yd 2ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is high (110cm+).
- The desk/counter has a low (76cm or lower) section.
- The lighting levels are medium.
- There is not a hearing assistance system.
Inside Access
- There is level access to the service(s).
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are medium.
Interview Booths
- There is level access to seven interview booths.
- The desks within the booths are 75cm high.
- There are chairs with armrests available.
- There is adequate legroom below the desks.
- There is a fixed hearing loop available.
Interview Rooms
- There are four interview rooms available.
- There is level access to the rooms.
- The doors to the rooms are single, heavy, open outwards and are 75cm wide.
- There are chairs with armrests available within the rooms.
- There is a fixed hearing loop available.
Counter (Cash Counters)
- The counter is 30m (32yd 2ft) from the main entrance.
- There is level access to the counter from the entrance.
- There is not a bell to attract attention.
- There is sufficient space to write or sign documents on the counter.
- The height of the counter is 110cm (3ft 7in).
- There is a lowered section.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- The height of the counter is high (110cm+).
- Staff are trained to use the system.
- Lighting levels are medium.
Self Service Area
- There is level access to a self service area as you enter.
- There are computers available.
- The computer desks are 93cm high.
- There are chairs with armrests available.
- The telephone in this area is 140cm high.
- There is a fixed desk with iPads which is 120cm high.
- An adjustable chair is also available.
Accessible Toilet
- Accessible toilet facilities are available.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 3m (3yd 10in) from the main entrance.
- This accessible toilet is located to the right as you enter.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a lever twist.
- The width of the accessible toilet door is 88cm (2ft 11in).
- The door is heavy.
- The dimensions of the accessible toilet are 153cm x 224cm (5ft x 7ft 4in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 80cm (2ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is sensor.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are general domestic waste and sanitary disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 45cm (1ft 6in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 101cm (3ft 4in).
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 95cm (3ft 1in).
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are not available.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.
- Home visits / services are available.