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Southbank Centre - Hayward Gallery

Belvedere Road, London, SE1 8XX

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Access Guide

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Introduction - Hayward Gallery

  • Hayward Gallery is a contemporary art gallery.
  • The gallery has a year-round exhibition programme which focuses on presenting a wide range of artists from across the world.

Related London South Bank Venues

Festival Riverside, South Bank Square and Riverside Terrace

Getting Help and Assistance

  • Southbank Centre website Access and Facilities page please click here (new tab).
  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • British Sign Language interpreters can be provided on request.
  • The alternative formats documents can be provided in include; large print and audio.
  • Water bowls for assistance dogs are available.
  • There are mobility aids available.
  • The mobility aids available include wheelchairs.
  • Access Scheme
    Disabled visitors are encouraged to join the Southbank Centre’s free Access Scheme, through which concessionary tickets are available to carers and those with specific seating requirements.
    You can also receive information on our upcoming assisted events.
    For further information on access at Southbank Centre please click here (opens in new tab)
    To join the scheme or discuss any access issues, email accesslist@southbankcentre.co.uk or call the Ticket Office on 020 3879 9555.
  • Assistance is available for blind and visually impaired visitors, including guiding and narration.
    Please call or email the access team to find out more.
    Assistance dogs are welcome.
  • Sound enhancement systems are available in all our venues.
    Please contact the Welcome Desk, Level 2, Royal Festival Hall or the Ticket Office at Queen Elizabeth Hall to collect one (subject to availability).
    Strobe lighting is rarely used in performances. Warning signs will be put on auditorium entry doors of any event where it is used.
    Wheelchairs are available for visitors by visiting the Artists' entrance when you arrive (subject to availability).
    The Southbank Centre’s quarterly listing is available in a variety of accessible formats.
  • Changing Places
    There is a changing places facility available on Level 1 of Royal Festival Hall.

Getting Here

  • By Air View
    • The nearest airports to central London are London City Airport, London Gatwick and London Heathrow.
      London City Airport is connected to the centre by the Docklands Light Railway (DLR) to Bank or Tower Gateway with interchanges to the rail and underground network at Canning Town and Stratford.
      From Gatwick Airport there are fast trains connecting to London Bridge Station.
      Heathrow Airport is connected by fast trains to Paddington Station and is also on the Piccadilly underground line.
    • For more information on travelling to London by air please click here (opens new tab).
  • By Road View
    • The South Bank Centre is located off Belvedere Road.
      The South Bank Centre is located in central London in the congestion zone.
    • There are four Blue Badge bays available for visitors located on the Queen Elizabeth Hall slip road off Belvedere Road (the road between Royal Festival Hall and Hayward Gallery). Spaces are allocated on a first-come, first-served basis, and use of them is free. You are required to display your Blue Badge as you enter the site. Vehicles that do not display a Blue Badge are refused entry.
      Free parking in the National Theatre Car Park and APCOA Cornwall Road Car Park is available to Blue Badge holders visiting the Southbank Centre. Please note, on Sunday when the National Theatre building is closed there is no step-free access from the car park.
      Please see the London South Bank Public Parking section in this access guide for more information on other public car parks in the area.
    • For more information on London Traffic please click here (opens new tab).
  • By Bus View
    • There is a bus stop within 150 metres of the venue.
    • Route RV1 stops on Belvedere Road (less than a minute’s walk away)
      Routes 1, 4, 26, 59, 68, 139, 168, 171, 172, 176, 188, 243, 521, N1, N68, N171 and N343 stop on Waterloo Bridge (a 2 minute walk away)
      Routes 76, 77, 211, 341, 381, 507, N381, N76 and RV1 stop on York Road (a 5 minute walk away).
  • By Train View
  • By Underground View
    • The nearest underground station is Waterloo.
    • Westminster Underground Station (Circle and District Lines) is approximately 0.5 mile from the museum on the north side of Westminster Bridge.
      Westminster Underground Station has step-free access to platforms.
      Waterloo Underground Station (Bakerloo, Jubilee, Northern and Waterloo & City Lines) is approximately 0.2 mile from the museum.
      Of these lines, only the Jubilee Line has step-free access.
    • For more information on London Underground please click here (opens new tab).
  • By River View
    • Six TFL River Bus routes run from 22 piers between Putney and Woolwich.
      The Queen's Walk is served by the London Eye Millennium Pier, between Westminster Bridge and the Golden Jubilee Bridges and also Bankside Pier, to the east of Blackfriars Bridge.
      There is step-free access onto the river buses, except at three piers. Please see the TFL website for details.
    • For more information on the river bus please click here (opens new tab).

Parking (On-Site Car Park - Belvedere Road)

  • Parking View
    • The venue does have its own parking facilities.
    • The car parking facilities are for Blue Badge holders only.
    • The car park is located off Belvedere Road.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 4 designated Blue Badge parking bay(s) within the car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 310cm x 560cm (10ft 2in x 18ft 4in).
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • All parking spaces are provided on a first come first served basis.
    • There is also an overflow car park for visitors.
    • Free parking in the National Theatre Car Park and APCOA Cornwall Road Car Park is available to Blue Badge holders visiting the Southbank Centre. Please note, on Sunday when the National Theatre building is closed there is no step-free access from the car park.
    • Parking is free for visitors of the venue.
  • Access from the Car Park View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The surface on the approach to the entrance is tarmac.
    • There is a road to cross between the car park and the entrance.
    • There is some tactile paving on dropped kerbs between the car park and the entrance.
  • Drop-off Point(s) View
    • There is a/are clearly marked drop-off point(s).
    • The drop-off points(s) is/are located off Belvedere Road.
    • The route from the drop-off point(s) to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • There is some tactile paving on dropped kerbs between the drop-off point(s) and the entrance.

Lift (Standard Lift)

  • There is a lift for public use.
  • The lift is located to the left as you enter the main entrance.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are 0, 1, 2 and 3.
  • Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do not contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is good.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 80cm (2ft 7in).
  • The dimensions of the lift are 110cm x 140cm (3ft 7in x 4ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are low to moderate.
  • Comments View
    • Level 0: Southbank External including Car Parking.
    • Level 1: Staff Only.
    • Level 2: Gallery, Shop, Toilets and Heni Project Space.
    • Level 3: Café.

Outside Access (South Bank Centre Riverside Terrace - Main Entrance)

  • Entrance View
    • This information is for the entrance located on level 2 walkway of the South Bank.
    • The entrance area/door is clearly signed.
    • There is step-free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 160cm.
    • There is a member of staff available for assistance at this entrance.

Outside Access (South Bank Centre Riverside Terrace - Hayward Gallery Shop Entrance)

  • Entrance View
    • This information is for the entrance located on level 2 walkway of the South Bank, to the left of the Hayward Gallery Main Entrance.
    • The entrance area/door is clearly signed.
    • There is step-free access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 220cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is not a member of staff available for assistance at this entrance.
  • Comments View
    • This entrance can also be used to exit from the Hayward Gallery.

Counter (Level 2 - Ticket Counter)

  • Counter View
    • The counter is located at the rear of the entrance lobby.
    • The counter is approximately 12m (13yd 4in) from the main entrance.
    • The counter is clearly visible from the entrance.
    • There is step-free access to the counter.
    • There is a clear unobstructed route to the counter.
    • There are windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
    • The counter is not placed in front of a background which is patterned.
    • The lighting levels at the counter are good.
    • The height of the counter is low (76cm or lower).
    • There is sufficient space to write or sign documents on the counter.
    • There is not a clear knee recess beneath the low/lowered section of the counter.
    • The counter is staffed.
    • There is a hearing assistance system at the counter.
    • The type of system is a fixed loop.
    • The hearing assistance system is signed.
    • Staff are trained to use the hearing system.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided near the counter.
    • The type of flooring in this area is concrete tiles.

Counter (Level 2 - Cloakroom)

  • Counter View
    • The counter is located to the left, at the rear of the entrance foyer.
    • The counter is approximately 15m (16yd 1ft) from the main entrance.
    • Clear signage for the counter is visible from the entrance.
    • There is step-free access to the counter.
    • There is a clear unobstructed route to the counter.
    • There are no windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
    • The counter is not placed in front of a background which is patterned.
    • The lighting levels at the counter are good.
    • The height of the counter is medium height (77cm - 109cm).
    • There is sufficient space to write or sign documents on the counter.
    • There is not a lowered section of the counter.
    • The counter is staffed.
    • There is a hearing assistance system at the counter.
    • The type of system is a fixed loop.
    • The hearing assistance system is signed.
    • Staff are trained to use the hearing system.

Entrance (Level 2 - Hayward Gallery Shop)

  • Entrance View
    • This information is for the entrance located to the left of the entrance foyer.
    • The entrance area/door is clearly signed.
    • There is step-free access at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width with a locked extension leaf.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 132cm.

Level 2 - Hayward Gallery Shop

  • The Hayward Gallery Shop is located off the entrance foyer of Hayward Gallery.
  • The shop is also accessed via the Southbank Walkway - Level 2.
  • The service/payment counter is approximately 7 metres from both entrances.
  • The height of the counter is 100cm, with the lowered section being 73cm.
  • The counter does not have a hearing loop.
  • The surface of the shop floor is concrete, and the lighting is varied.

Event Room(s) / Space(s) (Level 2 - HENI Project Space)

  • Access to the Room View
    • The space surveyed was the HENI Project Space.
    • The HENI Project Space is located on Level 2 of the Hayward Gallery.
    • There is wayfinding signage for the space.
    • There is clear signage for the room(s) (on or near the door).
    • There is written signage for the room(s), in upper and lower case lettering, that is clearly visible.
    • Staff can provide assistance getting to the room(s)/space(s).
    • The corridor/walkway leading to the room(s)/space(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
    • There is step free access.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are single width with a locked extension leaf.
    • The door(s) is/are heavy.
    • The width of the door opening is 128cm.
    • The colour contrast between the external door and wall is good.
    • The colour contrast between the internal door and wall is good.
  • Room Details View
    • There is a portable hearing assistance system available for the room.
    • There is sufficient space for a wheelchair user to turn within the room.
    • There are no potential trip hazards within the room.
    • The colour contrast between the walls and floor is fair.
    • The lighting levels are adjustable.
    • The layout, furniture and lighting of the room may vary, depending on the exhibition or event taking place.

Getting Around

  • Access View
    • There is step-free access throughout the building.
  • Circulation View
    • There are not doors in corridors/walkways which have to be opened manually.
    • The type of flooring in corridors/walkways is tiles.
    • There is some flooring in corridors/walkways which is shiny and could cause issues with glare or look slippery to some people.
    • Handrails with a rounded or oval profile are not provided in corridors/walkways.
    • There is good colour contrast between the walls and floor in the majority of corridors/walkways.
    • There are seats without armrests at regular intervals.
    • The lighting levels are varied.
    • Access to other floors/levels is via stairs and lift.
  • Signage View
    • Wayfinding signage is provided.
    • The colour, design and typeface of signs is consistent throughout the building.
  • Audio View
    • This venue does not play background music in public areas.
    • There is a hearing assistance system in the public areas of the building.
    • The system is a portable loop.
    • The hearing assistance system is available only on request.

Accessible Toilet(s) (Level 2 - Entrance Foyer)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • The accessible toilet surveyed is not for the sole use of disabled people.
    • This accessible toilet is located to the left as you enter, next to the cloakroom counter.
    • This accessible toilet is approximately 18m (19yd 2ft) from the main entrance.
    • There is step-free access to the accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The door opens outwards.
    • The door is heavy.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 83cm (2ft 9in).
    • The door has a horizontal grab rail.
    • The dimensions of the accessible toilet are 150cm x 205cm (4ft 11in x 6ft 9in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 78cm (2ft 7in).
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary, non-infectious waste and open waste paper bin disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 182cm from the floor.
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on the left.
    • There is not a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 79cm (2ft 7in).
    • There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Taps have clear markings to indicate hot and cold settings.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 106cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 106cm (3ft 6in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • The contrast between the internal door and wall is poor.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The toilet seat colour contrast is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
    • The baby change table is not height adjustable.
    • The height of the baby change table once extended is 90cm (2ft 11in).
  • Comments View
    • There is a refuge call button in the accessible toilet.
    • The button is 105cm from the floor.

Standard Toilet(s) (Level 2 - Entrance Foyer)

  • Standard toilet facilities are available.
  • Access to Standard Shared Toilet(s) View
    • The shared toilets that were surveyed are located to the left as you enter, next to the cloakroom counter.
    • The shared toilet(s) is/are approximately 16m (17yd 1ft) from the main entrance.
    • There is step-free access to the shared toilet(s).
    • There is pictorial signage on or near the toilet door.
    • There is not a lowered urinal.
    • An ambulant toilet with wall-mounted grab rails is not available.
    • There is a lowered wash basin.
    • There are no vertical wall-mounted grab rails at the lowered wash basin.
    • The wash basin(s) tap type is lever.
    • There is not a flashing fire alarm beacon within the toilet(s).
    • Lighting levels are good.
    • There is a/are similar standard toilet(s) available.
  • Comments View
    • The height of the sinks in the toilet are 74cm and 78cm.

Royal Festival Hall - Changing Places

Step(s) (Hayward Gallery Café - Level 3)

  • There is a/are step(s) located to the left when entering the main entrance.
  • The step(s) is/are used to access the Hayward Gallery Café.
  • There is/are 15+ step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The going of the step(s) is/are not between 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are good.

Eating and Drinking (Level 3 - Hayward Gallery Café)

  • The following information is for the café.
  • The café is located on Level 3 of the Hayward Gallery.
  • There is step-free access to the café.
  • Full table service is not available.
  • Food and/or drinks are ordered from the service counter.
  • Food and/or drinks can be brought to the table.
  • The height of the service counter is medium height (77cm - 109cm).
  • There is not a lowered section of the counter.
  • There is not a hearing assistance system.
  • There is ample room for a wheelchair user to manoeuvre.
  • This area does not play background music.
  • The type of flooring in this area is vinyl.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • The nearest table is approximately 3m from the entrance/opening.
  • The nearest table is approximately 2m from the till/counter.
  • The distance between the floor and the lowest table is 70cm.
  • The distance between the floor and the highest table is 73cm.
  • The standard height for tables is 71cm.
  • Plastic/takeaway cups are available.
  • Plastic/takeaway cutlery is available.
  • Drinking straws are available.
  • There are hand held menus available.
  • Menus are not available in Braille.
  • Menus are available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is light meals and snacks.
  • The lighting levels are good.

Entrance (Galleries - Level 2)

  • Entrance View
    • This information is for the entrance located at the rear of the entrance foyer.
    • The entrance area/door is clearly signed.
    • There is step-free access at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 160cm.
    • There is a member of staff available for assistance at this entrance.

Attraction / Exhibit (Lower Galleries)

  • Attraction / Exhibit View
    • There is level access throughout this area.
    • Clear directional signage is provided in this area.
    • The type of flooring in this area is tiles and wood.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • Handrails with a rounded or oval profile are not provided in this area.
    • This area does not play background music/sound.
    • There are resting/seating areas within this area.
    • There are some exhibits which start from the floor level.
  • Comments View
    • The layout and lighting may vary depending on the exhibition taking place.

Ramp(s) or Slope(s) (Lower Galleries)

  • There is a ramp/slope located beyond the Galleries entrance.
  • The ramp/slope is used to access the raised area of the lower galleries.
  • The gradient of the ramp/slope is steep.
  • The ramp/slope is permanent.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on the left going up.
  • The lighting levels at the ramp/slope are low to moderate.

Lift (Lower Galleries - Platform Lift)

  • The lift is located towards the centre of the lower galleries.
  • Signs indicating the location of the lift are not available from the entrance.
  • The lift is a platform lift.
  • A member of staff does not need to be notified for use of the lift.
  • The platform lift accesses a small level change.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is good.
  • The colour contrast between the external lift control plate and the wall is poor.
  • The clear door width is 120cm (3ft 11in).
  • The dimensions of the lift are 138cm x 225cm (4ft 6in x 7ft 5in).
  • There are separate entry and exit doors in the lift.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are moderate to good.

Other Floors (Galleries - Lower Gallery to Upper Gallery)

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are for public use.
    • The stairs are located immediately beyond the entrance to the Galleries.
    • The stairs are approximately 5m from the Galleries entrance.
    • The stairs are clearly visible from the entrance.
    • The floors which are accessible by stairs are Lower Gallery and Upper Gallery.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are not between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are provided on landings.
    • The lighting levels at the steps are moderate to good.

Lift (Galleries - Standard Lift)

  • There is a lift for public use.
  • The lift is located to the right when entering the Galleries entrance.
  • Signs indicating the location of the lift are not available from the entrance.
  • The lift is approximately 5m (5yd 1ft) from the Galleries entrance.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are Lower Galleries and Upper Galleries.
  • Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is good.
  • The colour contrast between the external lift control plate and the wall is fair.
  • The clear door width is 115cm (3ft 9in).
  • The dimensions of the lift are 165cm x 240cm (5ft 5in x 7ft 10in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does not have tactile markings.
  • The lighting levels in the lift are good.

Standard Toilet(s) (Galleries)

  • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located on the landing between the lower and upper galleries.
    • There is stepped access to the female and male toilet(s).
    • There is pictorial signage on or near the toilet door.
    • There is not a lowered urinal in the male toilet(s).
    • An ambulant toilet with wall-mounted grab rails is not available.
    • There is not a lowered wash basin.
    • The wash basin(s) tap type is push.
    • There is not a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.
  • Baby Change Facilities View
    • Baby change facilities are located in the standard female and male toilets.
    • There is step-free access to the baby change facilities.
    • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
    • The baby change table is not height adjustable.
    • The height of the baby change table once extended is 80cm (2ft 7in).

Attraction / Exhibit (Upper Galleries)

  • Attraction / Exhibit View
    • There is level access throughout this area.
    • Clear directional signage is provided in this area.
    • The type of flooring in this area is tiles.
    • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
    • Handrails with a rounded or oval profile are not provided in this area.
    • This area does not play background music/sound.
    • There are resting/seating areas within this area.
    • Explanations for the exhibit(s) is/are in information board format.
    • No exhibits can be audio described.
    • There are no exhibits which start from the floor level.
  • Colour Contrast and Lighting View
    • There is a good colour contrast between some walls and the floor in this area.
    • The lighting levels in this area are varied.
  • Comments View
    • The layout may change depending on the exhibition taking place.

Exit (Galleries)

  • Exit View
    • This information is for the exit located on the Lower Galleries.
    • The exit area/door is clearly signed internally.
    • The exit is step-free.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 160cm.
    • There is a member of staff available for assistance at this exit.