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Southbank Centre - Queen Elizabeth Hall & Purcell Room

Belvedere Road , London, SE1 8XX

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Access Guide

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Introduction - Queen Elizabeth Hall and Purcell Room

  • Queen Elizabeth Hall reopened in April 2018 following almost three years of renovations with new facilities for audiences and artists. The building is also home to the Purcell Room - a smaller, more intimate space.

Related London South Bank Venues

Getting Here

  • By Air View
    • The nearest airports to central London are London City Airport, London Gatwick and London Heathrow.
      London City Airport is connected to the centre by the Docklands Light Railway (DLR) to Bank or Tower Gateway with interchanges to the rail and underground network at Canning Town and Stratford.
      From Gatwick Airport there are fast trains connecting to London Bridge Station.
      Heathrow Airport is connected by fast trains to Paddington Station and is also on the Piccadilly underground line.
    • For more information on travelling to London by air please click here (opens new tab).
  • By Road View
    • The South Bank Centre is located off Belvedere Road.
      The South Bank Centre is located in central London in the congestion zone.
    • There are four Blue Badge bays available for visitors located on the Queen Elizabeth Hall slip road off Belvedere Road (the road between Royal Festival Hall and Hayward Gallery). Spaces are allocated on a first-come, first-served basis, and use of them is free. You are required to display your Blue Badge as you enter the site. Vehicles that do not display a Blue Badge are refused entry.
      Free parking in the National Theatre Car Park and APCOA Cornwall Road Car Park is available to Blue Badge holders visiting the Southbank Centre. Please note, on Sunday when the National Theatre building is closed there is no step-free access from the car park.
      Please see the London South Bank Public Parking section in this access guide for more information on other public car parks in the area.
    • For more information on London Traffic please click here (opens new tab).
  • By Bus View
    • There is a bus stop within 150 metres of the venue.
    • Route RV1 stops on Belvedere Road (less than a minute’s walk away)
      Routes 1, 4, 26, 59, 68, 139, 168, 171, 172, 176, 188, 243, 521, N1, N68, N171 and N343 stop on Waterloo Bridge (a 2 minute walk away)
      Routes 76, 77, 211, 341, 381, 507, N381, N76 and RV1 stop on York Road (a 5 minute walk away).
  • By Train View
  • By Underground View
    • The nearest underground station is Waterloo.
    • Westminster Underground Station (Circle and District Lines) is approximately 0.5 mile from the museum on the north side of Westminster Bridge.
      Westminster Underground Station has step-free access to platforms.
      Waterloo Underground Station (Bakerloo, Jubilee, Northern and Waterloo & City Lines) is approximately 0.2 mile from the museum.
      Of these lines, only the Jubilee Line has step-free access.
    • For more information on London Underground please click here (opens new tab).
  • By River View
    • Six TFL River Bus routes run from 22 piers between Putney and Woolwich.
      The Queen's Walk is served by the London Eye Millennium Pier, between Westminster Bridge and the Golden Jubilee Bridges and also Bankside Pier, to the east of Blackfriars Bridge.
      There is step-free access onto the river buses, except at three piers. Please see the TFL website for details.
    • For more information on the river bus please click here (opens new tab).

Getting Help and Assistance

  • Southbank Centre website Access and Facilities page please click here (new tab).
  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • British Sign Language interpreters can be provided on request.
  • The alternative formats documents can be provided in include; large print and audio.
  • Water bowls for assistance dogs are available.
  • There are mobility aids available.
  • The mobility aids available include wheelchairs.
  • Access Scheme
    Disabled visitors are encouraged to join the Southbank Centre’s free Access Scheme, through which concessionary tickets are available to carers and those with specific seating requirements.
    You can also receive information on our upcoming assisted events.
    For further information on access at Southbank Centre please click here (opens in new tab)
    To join the scheme or discuss any access issues, email accesslist@southbankcentre.co.uk or call the Ticket Office on 020 3879 9555.
  • Assistance is available for blind and visually impaired visitors, including guiding and narration.
    Please call or email the access team to find out more.
    Assistance dogs are welcome.
  • Sound enhancement systems are available in all our venues.
    Please contact the Welcome Desk, Level 2, Royal Festival Hall or the Ticket Office at Queen Elizabeth Hall to collect one (subject to availability).
    Strobe lighting is rarely used in performances. Warning signs will be put on auditorium entry doors of any event where it is used.
    Wheelchairs are available for visitors by visiting the Artists' entrance when you arrive (subject to availability).
    The Southbank Centre’s quarterly listing is available in a variety of accessible formats.
  • Changing Places
    There is a changing places facility available on Level 1 of Royal Festival Hall.

Parking (On-Site Car Park - Belvedere Road)

  • Parking View
    • The venue does have its own parking facilities.
    • The car parking facilities are for Blue Badge holders only.
    • The car park is located off Belvedere Road.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 4 designated Blue Badge parking bay(s) within the car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 310cm x 560cm (10ft 2in x 18ft 4in).
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • All parking spaces are provided on a first come first served basis.
    • There is also an overflow car park for visitors.
    • Free parking in the National Theatre Car Park and APCOA Cornwall Road Car Park is available to Blue Badge holders visiting the Southbank Centre. Please note, on Sunday when the National Theatre building is closed there is no step-free access from the car park.
    • Parking is free for visitors of the venue.
  • Access from the Car Park View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The surface on the approach to the entrance is tarmac.
    • There is a road to cross between the car park and the entrance.
    • There is some tactile paving on dropped kerbs between the car park and the entrance.
  • Drop-off Point(s) View
    • There is a/are clearly marked drop-off point(s).
    • The drop-off points(s) is/are located off Belvedere Road.
    • The route from the drop-off point(s) to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • There is some tactile paving on dropped kerbs between the drop-off point(s) and the entrance.

Outside Access (South Bank Centre Riverside Terrace - Level 2 - Main Entrance)

  • Entrance View
    • This information is for the entrance located on the Upper Level Terrace.
    • The entrance area/door is clearly signed.
    • There is step-free access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The main automatic door(s) is/are push pad or push button activated.
    • The push pad or push button is 95cm from floor level.
    • The door(s) is/are double width.
    • The width of the door opening is 150cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The automatic door(s) is/are push pad or push button activated.
    • The push pad or push button is 95cm from floor level.
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 150cm.
  • Comments View
    • There is a bank of manual doors at the entrance.
    • The first set of manual doors are heavy.
    • The second set of manual doors are permanently held open.

Outside Access (South Bank Centre Riverside Terrace - Level 2 - Side Entrance)

  • Entrance View
    • This information is for the entrance located along the Level 2 terrace.
    • The entrance area/door is not clearly signed.
    • There is step-free access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) both ways.
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 150cm.

Outside Access (Level 1 Entrance)

  • Entrance View
    • This information is for the entrance located opposite the Royal Festival Hall.
    • The entrance area/door is not clearly signed.
    • There is stepped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 150cm.
  • Step(s) View
    • The step(s) is/are located in front of the entrance.
    • There is/are 3 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The going of the step(s) is/are not between 30cm and 45cm.
    • There is not a/are not handrail(s) at the step(s).

Counter (Level 1 Cloakroom)

  • Counter View
    • The counter is located next to the Level 1 entrance.
    • The counter is clearly visible from the entrance.
    • There is stepped access to the counter.
    • There is a clear unobstructed route to the counter.
    • There are no windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
    • The counter is not placed in front of a background which is patterned.
    • The lighting levels at the counter are moderate to good.
    • The height of the counter is low (76cm or lower).
    • There is sufficient space to write or sign documents on the counter.
    • The counter is staffed.
    • There is not a hearing assistance system at the counter.

Step(s) (Level 1 Entrance to Foyer / Level 2 Foyer to Cloakroom)

  • The step(s) is/are used to access the foyer from the Level 1 entrance and the cloakroom from the foyer.
  • There is/are 15+ step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The going of the step(s) is/are between 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are moderate to good.

Theatre Foyer

  • Theatre Foyer View
    • The theatre foyer is located ahead as you enter from Level 2.
    • There is step-free access to the cinema foyer.
    • There is step-free access throughout the foyer.
    • The type of flooring in the foyer is tiles.
    • There is some flooring in the foyer which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are good.
    • Wayfinding signage is available.
    • The foyer does not play background music.
  • Box Office View
    • There is a/are box office within the foyer.
    • The counter(s) is/are located between the first and second set of doors.
    • The nearest counter is approximately 1m (3ft 3in) from the level 2 main entrance.
    • The counter(s) is/are clearly visible from the entrance.
    • There is step-free access to the counter(s).
    • There is a clear unobstructed route to the counter(s).
    • There are not windows, TVs, glazed screens or mirrors behind the counter(s) which could adversely affect the ability of someone to lip read.
    • The counter(s) is/are not placed in front of a background which is patterned.
    • The lighting levels at the counter(s) are moderate to good.
    • The height of the counter(s) is/are 110cm.
    • There is sufficient space to write or sign documents on the counter(s).
    • There is a/are lowered section(s) of the counter(s).
    • The height of the lowered section(s) at the counter(s) is 75cm.
    • There is sufficient space to write or sign documents on the lowered section(s) of the counter(s).
    • There is a clear knee recess beneath the low/lowered section(s) of the counter(s).
    • The counter(s) is/are staffed.
    • There is not a hearing assistance system at the counter(s).
  • Bar View
    • There is a bar within the foyer.
    • The bar is located to the right after you enter.
    • The bar is clearly visible from the entrance.
    • There is step-free access to the bar.
    • There is a clear unobstructed route to the bar.
    • There are not windows, TVs, glazed screens or mirrors behind the bar which could adversely affect the ability of someone to lip read.
    • The bar is not placed in front of a background which is patterned.
    • The lighting levels at the bar are moderate to good.
    • The height of the bar is 110cm.
    • There is a/are lowered section(s) of the bar.
    • The height of the lowered section(s) at the bar is 75cm.
    • There is not a hearing assistance system at the bar.
    • Plastic/takeaway cups are available.
    • Drinking straws are available.
    • There are wall menus available.
    • Menus are not available in Braille.
    • Menus are not available in large print.
    • Picture menus are not available.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Tickets cannot be purchased from the bar.

Eating and Drinking

  • The following information is for the bar.
  • The bar is located to the left of the foyer.
  • There is step-free access to the bar.
  • Full table service is not available.
  • Food and/or drinks are ordered from the service counter.
  • Food and/or drinks can be brought to the table.
  • The height of the service counter is high (110cm+).
  • There is a lowered section of the counter.
  • The height of the lowered section at the counter is 76cm.
  • There is a clear knee recess beneath the low/lowered section of the counter.
  • There is not a hearing assistance system.
  • There is step-free access within the bar.
  • There is ample room for a wheelchair user to manoeuvre.
  • Background music varies according to the function/event.
  • The type of flooring in this area is tiles.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • The nearest table is approximately 2m from the till/counter.
  • The distance between the floor and the lowest table is 76cm.
  • The distance between the floor and the highest table is 93cm.
  • Plastic/takeaway cups are available.
  • Plastic/takeaway cutlery is available.
  • Drinking straws are available.
  • There are wall menus available.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.
  • The lighting levels are good.

Accessible Toilet(s) (Theatre Foyer)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • The accessible toilet surveyed is not for the sole use of disabled people.
    • This accessible toilet is located to the right of the theatre foyer, near to the Queen Elizabeth Hall and Purcell Room.
    • There is step-free access to the accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The door opens outwards.
    • The door is heavy.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door has a horizontal grab rail.
    • The dimensions of the accessible toilet are 160cm x 200cm (5ft 3in x 6ft 7in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 100cm (3ft 3in).
    • The transfer space is obstructed by a waste bin.
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • There is not a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and non-infectious waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a backrest.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Taps have clear markings to indicate hot and cold settings.
    • There is a soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 90cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • The contrast between the internal door and wall is poor.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the wall-mounted grab rail(s) to the left of the toilet and wall is poor.
    • The contrast between the wall-mounted grab rail(s) to the right of the toilet and wall is good.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
    • The toilet seat colour contrast is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.

Standard Toilet(s) (Theatre Foyer)

  • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located to the right of the theatre foyer, next to the Queen Elizabeth Hall and Purcell Room.
    • There is step-free access to the female and male toilet(s).
    • There is pictorial signage on or near the toilet door.
    • There is not a lowered urinal in the male toilet(s).
    • An ambulant toilet with wall-mounted grab rails is available.
    • The vertical and horizontal grab rails vary.
    • There is not a lowered wash basin.
    • The wash basin(s) tap type is sensor.
    • There is not a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the standard female and male toilets.
    • There is step-free access to the baby change facilities.
    • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
    • The baby change table is not height adjustable.
    • The height of the baby change table once extended is 90cm (2ft 11in).

Royal Festival Hall - Changing Places

Auditorium (Purcell Room)

  • Access to Seating View
    • The auditorium is clearly signed.
    • This information is for the entrance located to the rear right of the theatre foyer.
    • There is ramped/sloped or stepped access at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 150cm.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 150cm.
    • The entrance door(s) is/are permanently held open before and after events.
    • There is a member of staff available for assistance at this entrance before and after events.
    • This entrance gives access to Row A (front row).
    • The gradient of the ramp/slope is slight.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on both sides.
    • The ramp/slope does bypass the step(s).
    • The lighting levels at the ramp/slope are good.
    • There is/are 4 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 12cm.
    • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • The lighting levels at the step(s) are good.
  • Auditorium Information View
    • The type of flooring is wood.
    • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
    • There are flip-down seats with armrests on both sides.
    • The width of the rows of seating is 45cm.
    • The lighting levels before and after events are good.
    • The nearest accessible toilet is located in the theatre foyer.
    • There is step free access to a row of seating.
    • The row with step free access is row A (front row).
    • The access to the majority of seating is located in the centre of the seats.
    • There is stepped access to the majority of seating.
    • There is/are 12 step(s).
    • The step(s) is/are clearly marked.
    • The depth of the step(s) is/are between the 30cm and 45cm.
    • There is not a/are not handrail(s) at the step(s).
    • The lighting levels at the step(s) are good.
  • Designated Seating Area(s) View
    • The designated seating area(s) is/are located Row A (front row).
    • The designated seating area(s) is/are clearly signed.
    • There is step-free access to the designated seating area(s).
    • Wheelchairs may be left with the patron.
    • The visibility of the screen from this seating area is good.
    • Companions/carers sit next to the patron.
    • There is sufficient space for an assistance dog to rest next to you.

Auditorium (Queen Elizabeth Hall)

  • Access to Seating View
    • The auditorium is clearly signed.
    • This information is for the entrance located in the centre of the theatre foyer.
    • There is step-free access at this entrance, via lift.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 155cm.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 155cm.
    • The entrance door(s) is/are permanently held open before and after events.
    • There is a member of staff available for assistance at this entrance before and after events.
    • This entrance gives access to Row AA.
    • There is/are 11 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 14cm.
    • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides.
    • Handrails are not at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • The lighting levels at the step(s) are good.
    • There is step-free access to designated wheelchair spaces in Row A via the artist entrance.
  • Auditorium Information View
    • The type of flooring is wood.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • There are flip-down seats with armrests on both sides.
    • The width of the rows of seating is 45cm.
    • The lighting levels before and after events are good.
    • The nearest accessible toilet is located in the theatre foyer and within the dressing room area next to the Row A designated seating.
    • There is step free access to a row of seating.
    • The row with step free access is row AA and row A.
    • The access to the majority of seating is located either side of the seats (against wall) and in the centre of the seats.
    • There is stepped access to the majority of seating.
    • There is/are 15+ step(s).
    • The step(s) is/are clearly marked.
    • The depth of the step(s) is/are between the 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are wall mounted.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are not easy to grip.
    • The lighting levels at the step(s) are good.
  • Designated Seating Area(s) View
    • The designated seating area(s) is/are located Row AA and Row A.
    • The designated seating area(s) is/are clearly marked.
    • There is step-free access to the designated seating area(s).
    • Wheelchairs may be left with the patron.
    • The visibility of the screen from this seating area is good.
    • Companions/carers sit next to the patron.
    • There is sufficient space for an assistance dog to rest next to you.

Lift (Queen Elizabeth Hall - Entrance Lift - Stair Lift)

  • There is a lift for public use.
  • The lift is located at both of the main entrances to the hall.
  • The lift is a stair lift.
  • A member of staff needs to be notified for use of the lift.
  • The platform lift accesses a small level change.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do not contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is poor.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 80cm (2ft 7in).
  • The dimensions of the lift are 80cm x 120cm (2ft 7in x 3ft 11in).
  • There are separate entry and exit doors in the lift.
  • The lighting levels in the lift are good.

Accessible Route to the Queen Elizabeth Hall Row A - Designated Wheelchair Spaces

  • The accessible route to the Queen Elizabeth Hall Row A - designated wheelchair spaces is via the Queen Elizabeth Hall - Artists Entrance.
  • The artists entrance is located on Level 1 and is located next to the on-site Blue Badge bays.
  • There is step-free access to the artists entrance.
  • The artists entrance is a single width automatic door.
  • The width of the door opening is 89cm.
  • A member of staff will escort you through the dressing room area to the Row A designated wheelchair spaces.
  • There is a slight slope along the path to the spaces.
  • There is an accessible toilet within the dressing room area.

Accessible Toilet(s) (Queen Elizabeth -Row A Designated Wheelchair Spaces)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • The accessible toilet surveyed is not for the sole use of disabled people.
    • This accessible toilet is located in the dressing room area.
    • There is step-free access to the accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The door opens outwards.
    • The door is light.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • The door has a horizontal grab rail.
    • The dimensions of the accessible toilet are 155cm x 180cm (5ft 1in x 5ft 11in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 80cm (2ft 7in).
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and non-infectious waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 77cm (2ft 6in).
    • There are no vertical wall-mounted grab rails at the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Taps have clear markings to indicate hot and cold settings.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 90cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 110cm (3ft 7in).
    • There is not a hand dryer.
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • The contrast between the internal door and wall is poor.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.