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St David's Shopping Centre - Lower Level

7 Bridge Street, Cardiff, CF10 2EF

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Access Guide

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Getting Here

  • Situated right in the heart of Cardiff City Centre, St David’s Shopping Centre is a short walk from Cardiff Central and Queen Street Rail Stations.
    It’s easy to get to by car, with excellent links from the A470 and the M4.
    If using a satnav, use postcode CF10 2EN which will take you to the entrance of the multi-storey car park on Mary Ann Street.
  • Blue Badge, parent and child and standard parking is available in the multi-storey car park on Mary Ann Street and in the John Lewis underground car park on Mill Lane.
  • There is a bus stop within 150 metres of the shopping centre.
  • The nearest bus stop is located on Canal Street (Stop JH or JK), approximately 413ft from the shopping centre.
  • For more information on buses in Cardiff please click here (opens new tab).
  • The nearest railway station is Cardiff Central.
  • Cardiff Central Station is approximately 0.2 mile from the shopping centre.
    There is step-free access throughout the station.
  • For more information on Cardiff Central (National Rail) please click here (opens new tab).

Getting Help and Assistance

  • Guest Services Associates do receive training in escorting visually impaired people.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • There is a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • There is a quiet room next to the Management Suite on level 2.
  • Water bowls for assistance dogs are not available.

Related Access Guides (St David's Shopping Centre Parking)

Outside Access (Bridge Street Entrance)

  • This information is for the entrance located on Bridge Street.
  • This entrance gives access to the shopping centre.
  • The entrance area/door is clearly signed.
  • This entrance sign says 'St Davids Dewi Sant'.
  • There is step-free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically (away from you).
  • The door(s) is/are single width.
  • The width of the door opening is 110cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically (towards you).
  • The automatic door(s) is/are push pad or push button activated.
  • The push pad or push button is 90cm from floor level.
  • The door(s) is/are single width.
  • The width of the door opening is 110cm.
  • Alternative access at this entrance is via double manual doors which open towards you (pull).
  • The opening width for the manual doors is 220cm.
  • There is not a member of staff available for assistance at this entrance.

Outside Access (Hayes Entrance)

  • This information is for the entrance located on The Hayes.
  • This entrance gives access to level 1.
  • The entrance area/door is clearly signed.
  • This entrance sign says 'St Davids Dewi Sant'.
  • There is step-free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically (away from you).
  • The main automatic door(s) is/are push pad or push button activated.
  • The push pad or push button is 90cm from floor level.
  • The door(s) is/are single width.
  • The width of the door opening is 110cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Alternative access at this entrance is via double manual doors which open away from you (push).
  • The opening width for the manual doors is 220cm.
  • There is a member of staff available for assistance at this entrance.

Outside Access (Tredega Street Entrance)

  • This information is for the entrance located on Tredega Street.
  • This entrance gives access to level 1.
  • The entrance area/door is clearly signed.
  • This entrance sign says 'St Davids Dewi Sant'.
  • There is step-free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically (towards you).
  • The main automatic door(s) is/are push pad or push button activated.
  • The push pad or push button is 90cm from floor level.
  • The door(s) is/are single width.
  • The width of the door opening is 100cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Alternative access at this entrance is via double manual doors which open towards you (pull).
  • The opening width for the manual doors is 220cm.
  • There is not a member of staff available for assistance at this entrance.

Outside Access (Hills Street Entrance)

  • This information is for the entrance located on Hills Street.
  • This entrance gives access to level 1 of the shopping centre.
  • The entrance area/door is clearly signed.
  • This entrance sign says 'St Davids Dewi Sant'.
  • There is step-free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically (towards you).
  • The main automatic door(s) is/are push pad or push button activated.
  • The push pad or push button is 90cm from floor level.
  • The door(s) is/are single width.
  • The width of the door opening is 100cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Alternative access at this entrance is via double manual doors which open away from you (push).
  • The opening width for the manual doors is 220cm.
  • There is not a member of staff available for assistance at this entrance.

Outside Access (Town Walls South)

  • This information is for the entrance located on Hills Street.
  • This entrance gives access to level 1.
  • The entrance area/door is clearly signed.
  • This entrance sign says 'St Davids Dewi Sant'.
  • There is step-free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically (towards you).
  • The main automatic door(s) is/are push pad or push button activated.
  • The push pad or push button is 90cm from floor level.
  • The door(s) is/are single width.
  • The width of the door opening is 95cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

Outside Access (Working Street)

  • This information is for the entrance located on Working Street.
  • This entrance gives access to level 1.
  • The entrance area/door is clearly signed.
  • This entrance sign says 'St Davids Dewi Sant'.
  • There is step-free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically (towards you).
  • The main automatic door(s) is/are push pad or push button activated.
  • The push pad or push button is 90cm from floor level.
  • The door(s) is/are single width.
  • The width of the door opening is 90cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Alternative access at this entrance is via double manual doors which open towards you (pull).
  • The opening width for the manual doors is 200cm.
  • There is not a member of staff available for assistance at this entrance.

Outside Access (Queen Street Doors)

  • This information is for the entrance located on Queen Street.
  • This entrance gives access to level 1.
  • The entrance area/door is clearly signed.
  • This entrance sign says 'St Davids Dewi Sant'.
  • There is step-free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically (towards you).
  • The main automatic door(s) is/are push pad or push button activated.
  • The push pad or push button is 90cm from floor level.
  • The door(s) is/are single width.
  • The width of the door opening is 90cm.
  • Alternative access at this entrance is via double manual doors which open towards you (pull).
  • The opening width for the manual doors is 200cm.
  • There is a member of staff available for assistance at this entrance.

Entrance (Queen's Arcade Entrance)

  • This information is for the entrance located where the lower level shopping centre meets the Queen's Arcade, by Debenhams.
  • The entrance area/door is not clearly signed.
  • There is step-free access at this entrance.
  • There are no doors at this entrance.
  • The width of the door opening is 600cm.

Shopping Centre Internal Area(s) (Lower Level)

  • Digital wayfinders are available.
  • The digital wayfinders have touchscreens which are 100cm to 170cm from the floor.
  • Overhead signs are provided to aid wayfinding.
  • The type of flooring in this area is marble tiles.
  • There is some flooring with a very shiny finish which could cause issues with glare or be perceived as slippery.
  • The following types of seating can be found in this area; wooden benches and sofas.
  • There are some centrally located kiosks or shops along walkways in this area.
  • There is good colour contrast between the walls and floor in all areas.
  • The lighting levels are good.
  • Background music is not played in this area.
  • There is step free access in this area.

Food Hall/Area

  • The food hall/area is located on the lower level, adjacent to the toilets, lift, stairs and escalators.
  • The food hall/area can be accessed using the Bridge Street entrance.
  • The access point to the food hall/area is located on Bridge Street.
  • There is step-free access to the food hall/area.
  • There is step-free access within the food hall/area.
  • There is ample room for a wheelchair user to manoeuvre.
  • The type of flooring in this area is tiles.
  • This area does not play background music.
  • The lighting levels are varied.
  • There is no seating available.
  • Additional facilities available within the food hall/area include; an accessible toilet, standard toilets and a parent and baby room.

Accessible Toilet(s) (Left Transfer)

  • There is an/are accessible toilet(s) for public use.
  • The accessible toilet surveyed is not for the sole use of disabled people.
  • This accessible toilet is located to the right as you enter the Bridge Street entrance.
  • This accessible toilet is approximately 45m (49yd 8in) from the Bridge Street entrance.
  • There is step-free access to the accessible toilet.
  • Clear wayfinding signage for the toilet(s) is provided.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a lever twist.
  • The width of the accessible toilet door is 90cm (2ft 11in).
  • The door has a horizontal grab rail.
  • The dimensions of the accessible toilet are 153cm x 220cm (5ft x 7ft 3in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The toilet has not got a non-slip floor.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 82cm (2ft 8in).
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is a flashing fire alarm beacon within the toilet.
  • Disposal facilities are not available in the toilet.
  • There is not a/are not coat hook(s).
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is not a shelf next to the toilet.
  • The toilet has a backrest.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • Taps have clear markings to indicate hot and cold settings.
  • There is a soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 98cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 96cm (3ft 2in).
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the dropdown rail(s) and wall is good.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The toilet seat colour contrast is poor.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.
  • There is not an opposite transfer toilet in this location.
  • The opposite transfer cubicle has very similar or identical specifications.

Accessible Toilet(s) (Right Transfer)

  • There is an/are accessible toilet(s) for public use.
  • The accessible toilet surveyed is not for the sole use of disabled people.
  • This accessible toilet is located to the right as you enter the Bridge Street entrance.
  • This accessible toilet is approximately 60m (65yd 1ft) from the Bridge Street entrance.
  • There is step-free access to the accessible toilet.
  • Clear wayfinding signage for the toilet(s) is provided.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a lever twist.
  • The width of the accessible toilet door is 88cm (2ft 11in).
  • The door has a horizontal grab rail.
  • The dimensions of the accessible toilet are 153cm x 220cm (5ft x 7ft 3in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The toilet has not got a non-slip floor.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 80cm (2ft 7in).
  • The transfer space is obstructed by a waste bin.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is a flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are general domestic waste disposal units.
  • There is not a/are not coat hook(s).
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is not a shelf next to the toilet.
  • The toilet has a backrest.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • Taps have clear markings to indicate hot and cold settings.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 98cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the dropdown rail(s) and wall is good.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The toilet seat colour contrast is poor.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.
  • There is not an opposite transfer toilet in this location.
  • The opposite transfer cubicle has very similar or identical specifications.

Changing Places

  • The facility is located on the lower level, to the right as you enter the Bridge Street entrance.
  • The facility is approximately 60m (65yd 1ft) from the Bridge Street entrance.
  • There is level access to the facility.
  • The facility surveyed is for the sole use of disabled people.
  • The colour contrast between the external door and wall is good.
  • The colour contrast between the internal door and wall is good.
  • You do need a key for the facility.
  • The key is a radar key.
  • The key can be obtained from a member of the St David's Shopping Centre staff.
  • The door opens outwards.
  • The door(s) is/are easy to open.
  • The door is locked by a locking handle.
  • The door has a horizontal grab rail.
  • The width of the door is 88cm (2ft 11in).
  • The dimensions of the facility are 275cm x 344cm.
  • There is a clear 200cm x 180cm manoeuvring space in the facility.
  • The facility has not got a non-slip floor.
  • The colour contrast between the walls and floor is good.
  • The facility toilet is corner.
  • The transfer space on the left as you face the toilet is 215cm (7ft 1in).
  • There is a/are dropdown rail(s) provided.
  • As you face the toilet the dropdown rail(s) is/are on the left.
  • The colour contrast between the dropdown rail(s) and wall is fair.
  • As you face the toilet the vertical grab rail is on the left.
  • The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is fair.
  • The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is fair.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a spatula flush.
  • There is a toilet roll holder.
  • The height of the toilet roll holder is 100cm.
  • The toilet has a cistern.
  • The toilet seat colour contrast is poor.
  • There is an emergency alarm for the toilet.
  • The emergency pull cord alarm is within reach and fully functional.
  • The facility changing bench is wall mounted.
  • The facility changing bench height is adjustable.
  • The length of the facility changing bench is 180cm (5ft 11in).
  • The facility hoist is powered overhead.
  • The overhead hoist covers all areas in the cubicle.
  • There is not a shower unit with a detachable shower head.
  • A privacy screen is not available.
  • The type of wash basin is fixed.
  • The height of the wash basin is 78cm.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • Wall mounted grab rails are available at the wash basin.
  • As you face the wash basin, the wall mounted grab rails are on both sides.
  • The colour contrast between the grab rail(s) and wall is fair.
  • There is a soap dispenser.
  • The height of the soap dispenser is 102cm.
  • Wide tear off paper roll is available.
  • The wide paper roll dispenser is not at the recommended height of 80cm-100cm.
  • There is a hand dryer.
  • The hand dryer is at the recommended height of 80cm-100cm.
  • The towel dispenser is not at the recommended height of 80cm-100cm.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is an emergency alarm for the facility.
  • The emergency pull cord alarm is within reach and fully functional.
  • There is not a coat hook.
  • There is a flashing fire alarm beacon within the toilet.
  • The lighting levels are good.

Standard Toilet(s)

  • Standard toilet facilities are available.
  • The female and male toilet facilities that were surveyed are located to the right as you exit the Bridge Street entrance.
  • The female and male toilets are approximately 50m (54yd 2ft) from the Bridge Street entrance.
  • There is step-free access to the female and male toilet(s).
  • There is pictorial signage on or near the toilet door.
  • There is a lowered urinal available in the male toilet(s).
  • The height of the lowered urinal is 50cm.
  • There is a vertical wall-mounted grab rail on the right hand side of the lowered urinal.
  • The lowered urinal does not contrast visually with the wall.
  • There is sufficient space for a wheelchair in front of the lowered urinal (90cm x 140cm).
  • An ambulant toilet with wall-mounted grab rails is available.
  • There are horizontal grab rails on both sides of the seat and a vertical rail on the right.
  • There is not a lowered wash basin available.
  • The wash basin(s) tap type is sensor.
  • There is not a flashing fire alarm beacon within the toilets.
  • Lighting levels are good.

Parent and Baby Room

  • There is a parent and baby room for public use.
  • The parent and baby room is located to the right as you exit the Bridge Street entrance.
  • The parent and baby room is approximately 50m from the Bridge Street entrance.
  • There is step-free access to the parent and baby room.
  • Staff do not need to be notified for use of the room.
  • There is pictorial signage on or near the parent and baby room door.
  • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
  • The baby change table is not height adjustable.
  • The height of the baby change table once extended is 87cm.
  • There are disposal facilities in the parent and baby room.
  • There is a wash basin in the parent and baby room.
  • The height of the wash basin is 80cm.
  • The wash basin tap type is lever.
  • There is/are not chair(s) in the parent and baby room.
  • There is not a toilet in the parent and baby room.
  • There is a flashing fire alarm beacon within the room.
  • The lighting levels are good.
  • Comments View
    • There are other parent and baby rooms with similar details in this area.

Family Room(s)

  • Family Room is located to the right as you enter the Bridge Street entrance.
  • There is wayfinding signage for the room(s).
  • The colour contrast between the external door and wall is good.
  • The colour contrast between the internal door and wall is good.
  • There are 3 more family rooms with similar details in this location.
  • There is step free access into the room(s).
  • The door opening width(s) is/are 75cm+ for the room(s).
  • The door(s) for the room(s) is/are not push pad activated.
  • The door is easy to open.
  • There is a visual fire alarm beacon in the room(s).
  • There is not fixed furniture within the room(s).
  • There is not sufficient space for a wheelchair user to turn within the room.
  • The type of flooring in this family room is tiles.
  • Floor coverings in the room(s) are even with no trip hazards.
  • There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • The colour contrast between the walls and floor is good.
  • The lighting levels are medium.
  • There is not an accessible toilet within the Family Room.
  • There are standard toilet facilities within the Family Room.
  • Baby changing facilities are not available.

Other Floors

  • The stairs are located to the right as you enter the Bridge Street entrance.
  • There are manual, heavy, double doors to enter and exit the stairwell on all floors.
  • The floors which are accessible by stairs are Lower Level, Upper Level, 2, P1, P2, P3, P4, P5, P6, P7 and P8.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The going of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor are provided on landings.
  • The lighting levels at the steps are good.
  • Escalators can be used to access other floors.
  • The escalator(s) is/are located ahead as you enter the Bridge Street entrance.
  • The escalator(s) is/are clearly visible from the entrance.
  • The escalators go both up and down.
  • The floors which are accessible by escalator(s) are Lower Level and Upper Level.
  • The escalator(s) steps are not clearly marked.
  • The foot and head of the escalator(s) are clearly marked.
  • The lighting levels at the escalator(s) are good.

Lift (Bridge Street Entrance)

  • There is a lift for public use.
  • The lift is located to the right as you enter the Bridge Street entrance.
  • The lift is clearly visible from the entrance.
  • The lift is approximately 25m (27yd 1ft) from the Bridge Street entrance.
  • There are 3 other lifts in this location.
  • The other lift has very similar/identical specifications.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are Lower Level, Upper Level, 2, P1, P2, P3, P4, P5, P6, P7 and P8.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is good.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 110cm (3ft 7in).
  • The dimensions of the lift are 170cm x 230cm (5ft 7in x 7ft 7in).
  • There are no separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • There is a hearing loop system.
  • The lighting levels in the lift are low.
  • Comments View
    • There is a slight ramp to enter the lift lobby on all Car Park levels.

Lift (Hayes Street Entrance)

  • The lift is located to the right as you enter the Hayes Street entrance.
  • Signs indicating the location of the lift are not available from the entrance.
  • The lift is approximately 50m (54yd 2ft) from the Hayes Street entrance.
  • There is 1 other lift in this location.
  • The other lift has very similar/identical specifications.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are Lower Level, -1 John Lewis Car Park and -2 John Lewis Car Park.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is good.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 110cm (3ft 7in).
  • The dimensions of the lift are 170cm x 240cm (5ft 7in x 7ft 10in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • There is a hearing loop system.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.
  • There is a/are similar lift(s) available.

Lift (Tradegar Street Entrance)

  • There is a lift for public use.
  • The lift is located to the right as you enter the Tradegar Street entrance.
  • The lift is clearly visible from the entrance.
  • The lift is approximately 40m (43yd 2ft) from the Tradegar Street entrance.
  • There is 1 other lift in this location.
  • The other lift has very similar/identical specifications.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are Lower Level, -1 and -2.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is good.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 110cm (3ft 7in).
  • The dimensions of the lift are 237cm x 170cm (7ft 9in x 5ft 7in).
  • There are no separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • There is a hearing loop system.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.
  • There is a/are similar lift(s) available.
  • Comments View
    • There is a slight ramp to enter the lift lobby on all car park levels.

Ramp(s) or Slope(s) (Slope in front of Debenhams)

  • There is a ramp/slope located in front of Debenhams.
  • The ramp/slope is used to access Debenhams.
  • The gradient of the ramp/slope is slight.
  • The lighting levels at the ramp/slope are good.

Related Access Guides (St David's Shopping Centre)