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Stadium Tour

Everton Football Club - Goodison Park, Goodison Road, Liverpool, L4 4EL

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Access Guide

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Stadium Tour Information

  • Stadium tours run every day from 10:00, subject to pre-organised events.
  • The tours last approximately 60 minutes.
  • The last tour of the day is at 14:30 and is subject to availability.
  • The main stadium tour encompasses a number of steps along its route; this will not be suitable for wheelchair users.
  • This access guide provides information about the accessible tour route.
  • Bookings are available on the day, but it is strongly advised to book in advance.
  • Supporters with disabilities are advised to email details of any special requirements or assistance they may need ahead of their specified tour date - eteam@evertonfc.com.
  • There is no charge for carers.
  • There are accessible toilets and standard toilets located along the tour route if required.
  • The tour guide can provide assistance with all doors along the route.
  • Everton stadium tours do not operate on a home matchday and only Legends Tours operate the day before a first-team home fixture.
  • The Legends Tour is hosted by former player Mark Higgins who will be joined by two Everton Legends at every tour.
  • Please arrive no earlier than 15 minutes before the start of your tour at Goodison Road Reception.
  • Upon entry to the stadium you will be required to take part in a body scan and any bags will be searched for security and safety reasons.

Getting to Goodison Park

Stadium Tour Parking

Outer Concourse

  • There is step-free access throughout the outer concourse.
    The surface of the outer concourse is tarmac.
    The outer concourse includes Goodison Road, Gwladys Street and Bullens Road. There are dropped kerbs from the roads to the outer concourse path.
  • There are food and drink stands located around the outer concourse.
    There are programme stalls located around the outer concourse.
    There is a large screen located on Bullens Road displaying highlights of Everton matches.
    .
  • There is step-free access to all stands from the outer concourse.
  • The roads immediately surrounding Goodison Park are closed 2 hours before kick-off with the exception of residents and car park pass holders only.
    A full road closure will be in place 45 minutes before kick-off.
    The road closure will begin again shortly before the final whistle and remain in place for 15-20 minutes, depending on crowd density.
  • Clear directional signage is provided on the concourse.
  • There is a stadium plan/map on the concourse.
  • There is a steward/member of staff available for assistance on match days.

Outside Access (Goodison Road Reception)

  • Entrance
    • This information is for the entrance located on Goodison Road.
    • The entrance area/door is clearly signed.
    • There is step-free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is/are single width.
    • The width of the door opening is 90cm.
    • There is a member of staff available for assistance at this entrance.

Reception

  • Reception
    • The reception point is located to the right as you enter.
    • The reception point is approximately 1m (3ft 3in) from the entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step-free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are no windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is medium height (77cm - 109cm).
    • There is sufficient space to write or sign documents on the counter.
    • There is not a lowered section of the counter.
    • The counter is staffed.
    • There is a hearing assistance system at the reception point.
    • The type of system is a fixed loop.
    • The hearing assistance system is signed.
    • Staff are trained to use the system.
    • The type of flooring in the reception area is carpet and tiles.
  • Reception Waiting Area
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • There are seats with armrests on both sides.
    • There is sufficient space for a wheelchair user to use the waiting area.

Goodison Road Reception - Dixie Dean Suite

  • The tour begins in the Goodison Road reception area.
  • There is seating with armrests available in the reception area.
  • From here the tour guide will lead the tour group to Level 2 via the lift.
  • When exiting the lift, the tour leads along the ‘Walk of Fame’ corridor to the Dixie Dean Suite.

Other Floors

  • Stairs
    • Stairs can be used to access other floors.
    • The stairs are for public use.
    • The stairs are located on the main corridor, to the right of reception.
    • Signs indicating the location of the stairs are not available from the entrance.
    • The floors which are accessible by stairs are G, 1 and 2.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are not between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are not easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are not provided on landings.
    • The lighting levels at the steps are good.

Lift

  • There is a lift for public use.
  • The lift is located to the right of reception.
  • Signs indicating the location of the lift are not available from the entrance.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are G, 1 and 2.
  • Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is poor.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 170cm x 90cm (5ft 7in x 2ft 11in).
  • There are no separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.

Dixie Dean Suite

  • There is step-free access to this area.
  • There is a/are double, heavy manual door(s) to access this area.
  • The door/opening width(s) is/are 75cm+ for the room(s).
  • There is step-free access within this area.
  • There is ample room for a wheelchair user to manoeuvre.
  • The type of flooring in this area is carpet.
  • Seating is available within the suite
  • Within the Dixie Dean Suite the tour guide gives an introduction and talks about the Everton Legend ‘Dixie Dean’.
  • Standard toilets are located at the rear of the suite.
  • The tour then returns to the ‘Walk of Fame’ corridor.

Wall of Fame Corridor - Dixie Dean Seating Area

  • Back in the 'Wall of Fame' corridor, the tour guide gives a short talk about the team photographs.
  • There is step-free access throughout this part of the tour.
  • The tour group are then led through two sets of manual double doors.
  • Both doors have an opening width of 140cm.
  • The first set of doors open away from you and the second set of doors open towards you.
  • Once through the doors you are at the Dixie Dean seating area and Directors Box.
  • At this point, the tour guide will give a talk about all four stands and where directors sit.
  • This is an opportunity for visitors to take photographs of the stadium.
  • The tour then returns to ground floor lobby via the lift.

Ground Floor Lobby - Players Lounge

  • When in the lobby area the tour guide will give a brief talk about the trophies located here.
  • From the lobby area the tour proceeds through a single door into a corridor.
  • The door has an opening width of 75cm.
  • The flooring in corridor consists of carpet.
  • At the end of the corridor the route passes through another single door, with an opening width of 76cm.
  • This door is used to access the top of the player’s tunnel.
  • On the way to the changing rooms the tour takes a detour into the Players Lounge.
  • There are two sets of single doors leading to the Players Lounge.
  • Both door openings are over 75cm.
  • The flooring in the Players Lounge consists of vinyl.
  • There is an opportunity to sit down here whilst the tour guide gives a short talk.
  • A standard toilet with baby changing facilities is available off the Players Lounge.
  • The tour then returns to the main corridor.

Visitors Changing Room

  • From the main corridor the tour proceeds towards the changing rooms.
  • There is step-free access throughout this part of the tour.
  • The corridor flooring consists of vinyl.
  • At the end of the corridor the tour leads through a single door that opens away from you.
  • The door has an opening width of 76cm.
  • From here you will then enter the visitors changing rooms through another single door.
  • The door has an opening width of 74cm.
  • The flooring within the visitors changing room consists of vinyl.
  • There is bench seating located around the edge of the changing room.
  • At this point of the tour there is a short talk about the changing rooms.
  • There is also an opportunity for visitors to take photographs.
  • After the visitors changing room the tour moves back onto the main corridor and onto the home changing room.

Home Changing Room

  • The tour guide then leads the group to the home changing room.
  • To enter the home changing room there are two sets of single doors.
  • Both doors have an opening width of 76cm.
  • The first set of doors open away from you and the second set of doors open towards you.
  • There is step-free access throughout the home changing room.
  • The flooring within the visitors changing room consists of vinyl.
  • There is bench seating located around the edge of the changing room.
  • There are Everton shirts of the current squad hanging above the bench seating.
  • At this point of the tour there is a short talk about the changing rooms.
  • There is also an opportunity for visitors to take photographs.
  • After the changing room the tour moves back onto the main corridor.

Post Match Interview Area and Media Interview Room

  • From the main corridor the tour will continue to the media areas.
  • There is step-free access throughout this part of the tour.
  • The surface of the corridor is vinyl.
  • The tour initially stops at the Post Match Interview Area, which is located on the corridor.
  • The tour guide explains that this is where the players are interviewed after the game.
  • There is an opportunity to have your photo taken here.
  • From the Post Match Interview Area the tour continues to the Media Interview Room.
  • The door to the Media Interview Room opens away from you and has an opening width of 73cm.
  • At this point of the tour there is a brief talk by the tour guide.
  • There is an opportunity to have your photo taken here.
  • There is an accessible toilet nearby, in the 1878 Brasserie.
  • The tour then returns to the main corridor.

Players Tunnel and Dugouts - Standard Tour

  • The tour then continues down the corridor towards the player’s tunnel.
  • This section of the corridor has a steep slope.
  • The slope has handrails both sides.
  • At the bottom of the slope is the entrance to the player’s tunnel.
  • The players tunnel has 7 steps down and then 13 steps up towards pitchside.
  • The steps are at a height of 16cm and have handrails on both sides.
  • At this part of the tour, the ‘Z Cars’ theme tune is played.
  • This tune is played when the Everton team walk out on matchdays.
  • If noise is an issue, please inform the tour guide who can make sure the tune is not played.
  • At the top of the steps you have reached pitchside and the dugouts.
  • The surface at pitchside is astroturf.
  • Caution should be taken due to cables running along the technical area.
  • At pitchside the tour guide gives a talk about the stadium, the stands, the pitch, the executive boxes and the dugouts.
  • There is an opportunity to take photographs of the stadium and the dugouts.
  • There are 2 steps leading down to the home dugout.
  • There is 1 step leading down to the away dugout.
  • The steps are not clearly marked and do not have handrails.
  • The surface of the dugouts is concrete.

Media Centre - Standard Tour

  • The tour then proceeds towards the Media Centre.
  • From the dugouts the tour is led down 2 deep steps leading onto the Main Stand Paddocks.
  • The steps are not clearly marked and there are no handrails.
  • Immediately beyond these steps are an additional 5 medium height steps leading up to the rear of the Paddocks.
  • The steps are clearly marked and have a handrail on the right (going up).
  • Proceeding along the walkway, there are then 4 steps leading up to a narrow concourse.
  • Off this concourse is a single door leading to the Media Centre.
  • The door has an opening width of 76cm.
  • On this corridor there are 2 steps leading down to the Media Centre.
  • The steps are clearly marked and have a handrail on the left (going down).
  • Access to the Media Centre is via a single door opening towards you.
  • The door has an opening width of 76cm.
  • The flooring within the Media Centre is carpet.
  • At the Media Centre there is a short talk from the tour guide.
  • There is an opportunity to sit in the managers/coaches platform and take photographs.
  • There are 3 medium height steps leading up to the managers/coaches platform.
  • The steps are clearly marked and have a handrail on the right (going up).
  • Visitors will be handed a certificate for attending the ‘Stadium Tour’.
  • The tour is now finished and you return to the Main Stand reception.

Dugouts and Media Centre - Accessible Route

  • The following information is for the accessible route to the Media Centre, pitchside and the dugouts.
  • This route has step-free access throughout.
  • From the Main Stand main reception you are led through The ‘85 Lounge and 1878 Brasserie, along a corridor then into Media Centre.
  • From the Media Centre continue out onto Goodison Road.
  • The tour leads along the pathway towards the Sir Philip Carter Park Stand.
  • The pathway can narrow in places due to parked cars.
  • At the end of the pathway the tour turns left towards the Sir Philip Carter Park Stand.
  • At this section of the route is the ‘Wall of Remembrance’.
  • Proceeding towards the outer concourse you pass through a gate which is permanently open.
  • The gate has an opening width of 100cm.
  • On the south-west corner of the Sir Philip Carter Park Stand is an accessible gate.
  • The accessible gate opens away from you and has an opening width of 100cm.
  • This gate leads you to an outer concourse area between the Sir Philip Carter Park Stand and the Main Stand.
  • In this area are two accessible toilets and a changing places facility.
  • From this outer concourse you proceed to pitchside.
  • There is a slight ramp down to the Main Stand walkway (pitchside).
  • The surface of the pitchside walkway is condensed rubber.
  • When reaching the dugouts the tour guide will give a short talk about the stadium, the stands, the pitch, the executive boxes and the dugouts.
  • There is an opportunity to take photographs of the stadium and the dugouts.
  • There are 2 steps leading down to the home dugout.
  • There is 1 step leading down to the away dugout.
  • The steps are not clearly marked and do not have handrails.
  • The surface of the dugouts is concrete.
  • After completing this part of the route, the tour returns to the Media Centre.
  • At the Media Centre there is a short talk from the tour guide.
  • There is an accessible toilet nearby in the 1878 Brasserie Suite.
  • Visitors will be handed a certificate for attending the ‘Stadium Tour’.
  • The tour is now finished and you return to the Main Stand reception.

Accessible Toilet(s) (1878 Brassiere Suite - Level 0 (Ground Floor))

  • There is an/are accessible toilet(s) for public use.
  • Location and Access
    • The accessible toilet surveyed is for the sole use of disabled people.
    • This accessible toilet is located at the rear of the 1878 Brassiere Suite.
    • There is step-free access to the accessible toilet.
  • Features and Dimensions
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from a member of staff.
    • There is pictorial signage on or near the toilet door.
    • The door opens outwards.
    • The door is heavy.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 87cm (2ft 10in).
    • The dimensions of the accessible toilet are 140cm x 200cm (4ft 7in x 6ft 7in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • There is a flush, however it is not on the transfer side.
    • There is not a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and general domestic waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 100cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
  • Colour Contrast and Lighting
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.

Changing Places (Main Stand - Family Section South)

  • Location and Access
    • The facility is located to the right when entering the main concourse.
    • There is level access to the facility.
    • The facility surveyed is for the sole use of disabled people.
    • The colour contrast between the external door and wall is poor.
    • The colour contrast between the internal door and wall is good.
    • You do need a key for the facility.
    • The key is not a radar key.
    • The key can be obtained from an accessibility steward.
    • The door opens outwards.
    • The door is light.
    • The door is locked by a lever twist.
    • The door has a horizontal grab rail.
    • The width of the door is 86cm (2ft 10in).
    • The dimensions of the facility are 310cm x 400cm.
    • There is a clear 200cm x 180cm manoeuvring space in the facility.
    • The facility has a non-slip floor.
    • The colour contrast between the walls and floor is good.
  • Toilet Details
    • The facility toilet is peninsular.
    • The transfer space on the right as you face the toilet is 200cm (6ft 7in).
    • The transfer space on the left as you face the toilet is 70cm (2ft 4in).
    • Drop down rails are provided.
    • As you face the toilet the drop down rail(s) is/are on both sides.
    • The colour contrast between the dropdown rail(s) and wall is good.
    • As you face the toilet there are vertical grab rails on both sides .
    • The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is good.
    • The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is good.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is a spatula flush.
    • There is a toilet roll holder.
    • The height of the toilet roll holder is 90cm.
    • The toilet has a cistern.
    • The toilet seat colour contrast is good.
    • There is an emergency alarm for the toilet.
    • The emergency pull cord alarm is within reach and fully functional.
  • Changing Bench and Hoist Details
    • The facility changing bench is wall mounted.
    • The facility changing bench height is adjustable.
    • The length of the facility changing bench is 190cm (6ft 3in).
    • The facility hoist is powered overhead.
    • The overhead hoist covers all areas in the cubicle.
  • Shower Details
    • There is a shower unit with a detachable shower head.
    • The shower head is height adjustable.
    • The adjustable shower head can be placed between 120cm and 140cm when mounted.
    • There is no seat for the shower.
    • There are not horizontal and/or dropdown rails available on both sides of the shower seat.
  • Other Facilities
    • A privacy screen is available.
    • The type of wash basin is adjustable.
    • The wash basin tap type is lever.
    • There is not a mixer tap.
    • Wall mounted grab rails are available at the wash basin.
    • As you face the wash basin, the wall mounted grab rails are on both sides.
    • The colour contrast between the grab rail(s) and wall is good.
    • There is not a soap dispenser.
    • Wide tear off paper roll is not available.
    • There is a hand dryer.
    • The hand dryer is at the recommended height of 80cm-100cm.
    • There is not a towel dispenser.
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is a/are female sanitary and open waste paper bin disposal units.
    • There is an emergency alarm for the facility.
    • The emergency pull cord alarm is within reach and fully functional.
    • There is not a coat hook.
    • There is not a flashing fire alarm beacon within the toilet.
    • The lighting levels are good.
  • Comments
    • The height of the mirror is adjustable, depending on the height of the sink.

Accessible Toilet(s) (Main Stand - Family Section South)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access
    • The accessible toilet surveyed is for the sole use of disabled people.
    • This accessible toilet is located to the left along the main concourse.
    • There is step-free access to the accessible toilet.
  • Features and Dimensions
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from an accessibility steward.
    • There is pictorial signage on or near the toilet door.
    • The door opens outwards.
    • The door is light.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The dimensions of the accessible toilet are 154cm x 255cm (5ft 1in x 8ft 4in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 85cm (2ft 9in).
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is not a mirror.
    • There is not a shelf next to the toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 100cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
  • Colour Contrast and Lighting
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The toilet seat colour contrast is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.
  • Comments
    • There is a similar accessible toilet available with the lateral transfer space on the left.