Access Guide
Contact Details
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Disabled Supporters
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- The telephone number for disabled visitors is 0371 222 2220.
- The email address for disabled visitors is [email protected].
- To view the web page for disabled visitors click here (opens in new tab).
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Ticket Sales
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- The telephone number for ticket sales is 0371 222 1877.
- The email address for ticket sales is [email protected].
- To view the web page for ticket sales click here (opens in new tab).
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Hospitality
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- The telephone number for hospitality enquiries is 0371 222 2220 (option 4).
- The email address for hospitality enquiries is [email protected].
- To view the web page for hospitality click here (opens in new tab).
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Parking
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- The telephone number for parking enquiries is 0371 222 2220.
- The email address for parking enquiries is [email protected].
- To view the web page for parking enquiries click here (opens in new tab).
Getting Help and Assistance
- There is a member of staff available for help and assistance.
- There is not a member of staff trained in British Sign Language.
- There is an assistance dog toilet or toileting area at the stadium/near by.
- Water bowls for assistance dogs are available.
- There are mobility aids available.
- The mobility aids available include wheelchairs.
- To obtain mobility aids please contact the club in advance.
- Wristbands are available for people who have a hidden disability, to help enhance the matchday experience (photograph 1).
- For additional information on the facilities and services available for disabled supporters, including buying a ticket, away fixtures and a map of the stadium, please click here (opens new tab).
- For the Wolves Disability Access Officer's Newsletter please click here (opens new tab).
- For information on Wolves Disabled Supporters Association, please click here (opens new tab).
Getting Here
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By Road
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- Molineux Stadium is located just outside the centre of Wolverhampton, off Waterloo Road.
From the North
Exit the M6 at junction 12. At the island take third exit onto A5 for Wolverhampton.
At the next island turn left onto A449.
After six miles the A449 passes under the M54. Carry straight on and at the sixth island (Five Ways) take the third exit onto Waterloo Road. Molineux is one mile straight on.
From the South-West
Exit the M5 at junction 2. Follow the signs for Wolverhampton on the A4123 for eight miles to the Ring Road.
Turn left on the Ring Road, following signs for Molineux.
Take the second exit at the next two islands, pass Banks’s Brewery and swimming baths on the left and then turn left at the next set of traffic lights. Molineux is 500 yards on the right.
From the South-East:
Exit the M6 at junction 10. Take A454 via Willenhall to Wolverhampton Ring Road.
At the first Ring Road island, take the fourth exit (A449 to Stafford). Continue straight on at the next two sets of traffic lights.
Filter right at the third set of lights into Waterloo Road. Molineux is 500 yards on right.
Road Closure Information
Waterloo Road will be closed from the roundabout leading to ASDA up to the traffic lights at Newhampton Road from 90 minutes before kick-off, up until a period at the discretion of the Matchday Safety Officer at the end of the game (expected to be between 15 and 30 minutes).
The following roads will be closed from one hour before kick-off, up until a period at the discretion of the Matchday Safety Officer at the end of the game (expected to be between 15 and 30 minutes); Molineux Street (at the junction with Camp Street and Sir Hayward Way), Sir Jack Hayward Way (opposite the Stan Cullis Car Park kiosk) and the top of Whitmore Hill.
For more information on road closures around Molineux Stadium please visit -https://www.wolves.co.uk/news/club/20171020-road-closures-information - On non-matchdays parking is available in front of the Billy Wright Stand and the Stan Cullis Stand.
On matchdays there are a number of car parks available; designated Blue Badge parking is available in the Stan Cullis and Wanderers Car Park.
- Molineux Stadium is located just outside the centre of Wolverhampton, off Waterloo Road.
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By Bus
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- There is a bus stop within 150 metres of the stadium.
- Bus services 3, 4, 5, 5A stop outside Molineux Stadium on Waterloo Road.
Bus services 6 & 6A stop nearby on Newhampton Road East.
Molineux Stadium is a 5-10 minute walk from the centre of Wolverhampton. - For more information on National Express West Midlands buses please click here (opens new tab).
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By Train
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- The nearest Railway Station is Wolverhampton.
- Wolverhampton Station is located on Railway Drive and is less than a mile away from Molineux Stadium (when walking).
- For more information on facilities available at this station please click here (opens new tab).
Car Parking & Drop-off
Outer Concourse and Walkways
Access Point (Accessible Entrance - AE2)
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Access Point
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- This information is for the access point located at the front of the Stan Cullis Stand.
- The access point is clearly signed.
- There is step-free access to the access point.
- The access point door(s) does/do contrast visually with its immediate surroundings.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The width of the access point opening is 96cm.
- There is a second set of doors.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The width of the opening is 87cm.
- There is a/are fixed ticket reader(s) at the access point.
- The height of the ticket reader(s) is/are 106cm.
- There is a steward available for assistance.
- The nearest accessible toilet is 25m from the access point.
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Access to the Stand Concourse
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- There is step-free access from the access point to the stand concourse.
Lift (AE2)
- There is a lift for public use.
- The lift is located on the corridor leading from Accessible Entrance - AE2.
- Signs indicating the location of the lift are not available from the entrance.
- The lift is approximately 6m (6yd 1ft) from the Accessible Entrance - AE2.
- The lift is a standard lift.
- A member of staff needs to be notified for use of the lift.
- A member of staff is required to operate the lift.
- The floors which are accessible by this lift are Level 0 (Lower Concourse), Level -1 (Ground Floor), Level 1, Level 3 (WV1 Quadrant Suite) and Level 4 (Upper Concourse).
- Clear signs indicating the facilities on each floor are provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do contrast visually with lift lobby walls.
- The external controls for the lift are within 90cm - 110cm from the floor.
- The colour contrast between the external lift controls and the control plate is high.
- The colour contrast between the external lift control plate and the wall is Medium.
- The clear door width is 90cm (2ft 11in).
- The dimensions of the lift are 110cm x 210cm (3ft 7in x 6ft 11in).
- There are no separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- There is a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The internal controls for the lift are within 90cm - 120cm from the floor.
- There is not a hearing loop system.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting levels in the lift are good.
Getting Around (Level 3 (Third Floor))
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Access
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- There is step-free access throughout the third floor.
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Circulation
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- The type of flooring in corridors/walkways is vinyl.
- There is flooring in corridors/walkways which is shiny and could cause issues with glare or look slippery to some people.
- There is high colour contrast between the walls and floor in all areas.
- The lighting levels are good.
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Signage
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- Wayfinding signage is provided.
- The colour, design and typeface of signs is consistent throughout the building.
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Audio
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- This venue does not play background music in public areas.
- There is not a hearing assistance system in the public areas of the building.
Hospitality (WV1 Quadrant Suite - Level 3 (Third Floor))
- The room is located along the Level 3 corridor.
- There is step-free access to this area.
- There is a/are single, light manual door(s) to access this area.
- The door/opening width(s) is/are 75cm+ for the room(s).
- There is step-free access within this area.
- There is ample room for a wheelchair user to manoeuvre.
- The type of flooring in this area is carpet.
- The lighting levels are good.
- There is a bar/service counter.
- The height of the bar or service counter is medium height (77cm - 109cm).
- There is not a lowered section of the counter.
- The clear floor space beneath tables in the room(s) is 75cm.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests on both sides.
- There is a hearing assistance system.
- The hearing system is available only on request.
- Staff are trained to use the system.
- Background music varies according to the function/event.
- The type of service provided in this room can vary.
- The layout of the room varies according to what it is being used for.
- There is a single, light, manual door with an opening width of 75cm+ for access to the pitch viewing area.
- There is step-free access to the pitch viewing area from the room.
- There is designated seating for wheelchair users in the pitch viewing area.
- There is step-free access to the rear row of seating.
There are 2 steps leading down to the front row.
Spaces can be made available for wheelchair users. - The room can be hired for functions and meetings on non-matchdays.
- There is not an/are not accessible toilet(s) available within the room/suite.
- There are not standard toilets available within the room/suite.
- There is not a separate parent and baby room within the room/suite.
Toilet with Adaptations (WV1 Quadrant Suite)
- There is an/are accessible toilet(s) for public use.
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Location and Access
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- The accessible toilet surveyed is not for the sole use of disabled people.
- This accessible toilet is located opposite the AE2 lift.
- There is step-free access into the accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial signage on or near the toilet door.
- The door opens outwards.
- The door is light.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 86cm.
- The door has a horizontal grab rail.
- The dimensions of the accessible toilet are 150cm x 220cm (4ft 11in x 7ft 3in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The toilet has a non-slip floor.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 80cm.
- There is a flush on the transfer side.
- There is a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- There is a flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are non-infectious waste and female sanitary disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- There is a mirror.
- The mirror is placed at a lower level or at an angle for ease of use.
- There is not a shelf next to the toilet.
- The toilet has a cistern.
- The height of the toilet seat above floor level is 45cm (1ft 6in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The wash basin tap type is lever.
- There is a mixer tap.
- Taps have clear markings to indicate hot and cold settings.
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 90cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer can be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is high.
- The contrast between the internal door and wall is high.
- The contrast between the dropdown rail(s) and wall is high.
- The contrast between the wall-mounted grab rail(s) and wall is high.
- The toilet seat colour contrast is high.
- The contrast between the walls and floor is high.
- The lighting levels are good.