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Stanley Stephenson Lounge

Crystal Palace Football Club - Selhurst Park, Selhurst Park, London, SE25 6PU

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Contact Details

Getting Help and Assistance

  • To view the Crystal Palace FC webpage for Disabled Supporters please click here (new tab).
  • There is a/are steward(s) available for help and assistance on match days.
  • Club staff receive disability awareness/equality training.
  • Stewards receive disability awareness/equality training.
  • Hospitality staff receive disability awareness/equality training.
  • Food and drink concession staff do receive disability awareness/equality training.
  • There is not a/are not steward(s) trained in British Sign Language.
  • The alternative formats documents can be provided in include; Braille on request and large print on request.
  • There is an assistance dog toilet or toileting area at the stadium/near by.
  • The assistance dog toilet or toileting area is located to the rear of Block A (Holmesdale Road Stand).
  • Water bowls for assistance dogs are available.
  • There are not mobility aids available.
  • The documents available in Braille and large print on request are fixture lists.

Getting Here

  • By Road View
    • Leave the M25 at Junction 7 and follow the signs for the A23 to Croydon. At Purley bear left onto the A23 at its junction with the A235 (to Croydon). You will pass roundabouts and junctions with the A232 and A236 as you pass Croydon, after which the A23 bears left at Thornton Heath (at the Horseshoe pub roundabout). Here you must go straight over, into Brigstock Road (B266), passing Thornton Heath Station on your left and bearing right on to the High Street. At the next mini roundabout (Whitehorse Road/Grange Road) go left into Whitehorse Lane and Selhurst Park is on your right. The postcode for satnav is SE25 6PU.
    • There is no onsite matchday parking at Selhurst Park. There is also a traffic exclusion zone in some of the surrounding residential streets from up to 2 hours prior to kick-off and half an hour after the final whistle. For disabled supporters, there are a small number of bays available in Sainsbury’s car park which is located next to the stadium. These bays are not monitored by Crystal Palace FC and are available on a first come first served basis.
  • By Bus View
  • By Train View

Car Parking and Drop Off

Outer Concourse and Walkways

Access Point (Main Stand - Glaziers Bar - Exit V)

  • Access Point View
    • This information is for the access point located next to the Entrance 9 turnstiles.
    • The access point is clearly signed.
    • There is step-free access to the access point.
    • The access point door(s) does/do contrast visually with its immediate surroundings.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the access point opening is 105cm.
    • There is/are no ticket reader(s) at the access point.
    • There is a steward available for assistance.

Turnstile(s) (Main Stand - Glaziers Bar)

  • Turnstile(s) View
    • This information is for the turnstile(s) located between Glaziers Bar and the main reception.
    • The turnstile(s) used to access the stand is/are turnstile(s) 9.
    • The turnstile(s) is/are clearly signed.
    • The turnstiles are all similar.
    • The turnstile(s) surveyed was/were turnstile(s) 9.
    • There is step-free access to the turnstile(s) surveyed.
    • The turnstile(s) opening width is 53cm.
    • There is a/are fixed ticket reader(s) at the turnstile(s) surveyed.
    • The height of the ticket reader(s) is/are 130cm.
    • There is a steward available for assistance.
    • The turnstile(s) can be overcome by using Exit V.

Step(s) (Main Stand - Glaziers Bar (Entrance 9/Exit V) to the Upper Concourse/Eagles Nest)

  • There is a/are step(s) located ahead as you enter Exit V.
  • The step(s) is/are used to access the upper concourse/Eagles Nest.
  • There is/are 15+ step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The going of the step(s) is/are not between 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Handrails are not at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are not easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are good.

Entrance (Block E Entrance - Main Stand Upper Concourse/Eagles Nest to Stanley Stephenson Lounge)

  • Entrance View
    • This information is for the entrance located to the right of the upper concourse/Eagles Nest.
    • The entrance area/door is clearly signed.
    • There is stepped access at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 140cm.
    • There is not a member of staff available for assistance at this entrance.

Step(s) (Block E Entrance - Main Stand Upper Concourse/Eagles Nest to Stanley Stephenson Lounge)

  • There is/are 15+ step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are not between 15cm and 18cm.
  • The height of the step(s) is/are 19cm.
  • The going of the step(s) is/are not between 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are good.
  • Comments View
    • There are 4 additional clearly marked steps with handrails on both sides leading into the Stanley Stephenson Lounge.
    • The highest height of the 4 steps is 25cm.

Access Point (Main Stand - Wright and Bright Lounge - Exit O)

  • Access Point View
    • This information is for the access point located at the front of the Main Stand - Wright and Bright Lounge.
    • The access point is not clearly signed.
    • There is step-free access to the access point.
    • The access point door(s) does not/do not contrast visually with its immediate surroundings.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the access point opening is 190cm.
    • There is a/are handheld ticket reader(s) at the access point.
    • There is a steward available for assistance.

Turnstile(s) (Main Stand - Wright and Bright Lounge)

  • Turnstile(s) View
    • This information is for the turnstile(s) located at the front of the Main Stand.
    • The turnstile(s) used to access the stand is/are turnstile(s) 11 and 12.
    • The turnstile(s) is/are clearly signed.
    • The turnstiles are all similar.
    • The turnstile(s) surveyed was/were turnstile(s) 11.
    • There is step-free access to the turnstile(s) surveyed.
    • The turnstile(s) opening width is 47cm.
    • There is a/are fixed ticket reader(s) at the turnstile(s) surveyed.
    • The height of the ticket reader(s) is/are 116cm.
    • There is a steward available for assistance.
    • The turnstile(s) can be overcome by using Exit P or Exit O.

Outside Access (Block F Entrance - Main Stand Wright and Bright Lounge to Stanley Stephenson Lounge)

  • Entrance View
    • This information is for the entrance located to the left as you enter Exit P.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped and stepped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 130cm.
    • There is a member of staff available for assistance at this entrance.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is steep.

Step(s) (Block F Entrance - Main Stand Wright and Bright Lounge to Stanley Stephenson Lounge)

  • There is/are 15+ step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The going of the step(s) is/are not between 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are not easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are good.
  • Comments View
    • There are 4 additional clearly marked steps with handrails on both sides leading into the Stanley Stephenson Lounge.
    • The highest height of the 4 steps is 25cm.

Hospitality (Stanley Stephenson Lounge)

  • The lounge is located in the Main Stand.
  • There is stepped access to this area.
  • There is a/are double, heavy manual door(s) to access this area.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • There are two entrance doors into the suite, one is from the Main Stand - Glaziers Bar and the other is from the Main Stand - Wright and Bright Lounge.
  • There is step-free access within this area.
  • There is ample room for a wheelchair user to manoeuvre.
  • The type of flooring in this area is vinyl/laminate.
  • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are good.
  • There is a bar/service counter.
  • The height of the bar or service counter is medium height (77cm - 109cm).
  • There is not a lowered section of the counter.
  • The clear floor space beneath tables in the room(s) is 74cm.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • There is not a hearing assistance system.
  • Background music varies according to the function/event.
  • The type of service provided in this room can vary.
  • The layout of the room varies according to what it is being used for.
  • The room can be hired for functions and meetings on non match days.
  • There is not an/are not accessible toilet(s) available within the room/suite.
  • There are not standard toilets available within the room/suite.
  • There is not a separate parent and baby room within the room/suite.
  • There is a food service counter at a height of 113cm.