Access Guide
Contact Details
-
Disabled Supporters
View
- The telephone number for disabled visitors is 0371 222 2220.
- The email address for disabled visitors is [email protected].
- To view the web page for disabled visitors click here (opens in new tab).
-
Ticket Sales
View
- The telephone number for ticket sales is 0371 222 1877.
- The email address for ticket sales is [email protected].
- To view the web page for ticket sales click here (opens in new tab).
-
Hospitality
View
- The telephone number for hospitality enquiries is 0371 222 2220 (option 4).
- The email address for hospitality enquiries is [email protected].
- To view the web page for hospitality click here (opens in new tab).
-
Parking
View
- The telephone number for parking enquiries is 0371 222 2220.
- The email address for parking enquiries is [email protected].
- To view the web page for parking enquiries click here (opens in new tab).
Getting Help and Assistance
- There is a member of staff available for help and assistance.
- There is not a member of staff trained in British Sign Language.
- There is an assistance dog toilet or toileting area at the stadium/near by.
- Water bowls for assistance dogs are available.
- There are mobility aids available.
- The mobility aids available include wheelchairs.
- To obtain mobility aids please contact the club in advance.
- Wristbands are available for people who have a hidden disability, to help enhance the matchday experience (photograph 1).
- For additional information on the facilities and services available for disabled supporters, including buying a ticket, away fixtures and a map of the stadium, please click here (opens new tab).
- For the Wolves Disability Access Officer's Newsletter please click here (opens new tab).
- For information on Wolves Disabled Supporters Association, please click here (opens new tab).
Getting Here
-
By Road
View
- Molineux Stadium is located just outside the centre of Wolverhampton, off Waterloo Road.
From the North
Exit the M6 at junction 12. At the island take third exit onto A5 for Wolverhampton.
At the next island turn left onto A449.
After six miles the A449 passes under the M54. Carry straight on and at the sixth island (Five Ways) take the third exit onto Waterloo Road. Molineux is one mile straight on.
From the South-West
Exit the M5 at junction 2. Follow the signs for Wolverhampton on the A4123 for eight miles to the Ring Road.
Turn left on the Ring Road, following signs for Molineux.
Take the second exit at the next two islands, pass Banks’s Brewery and swimming baths on the left and then turn left at the next set of traffic lights. Molineux is 500 yards on the right.
From the South-East:
Exit the M6 at junction 10. Take A454 via Willenhall to Wolverhampton Ring Road.
At the first Ring Road island, take the fourth exit (A449 to Stafford). Continue straight on at the next two sets of traffic lights.
Filter right at the third set of lights into Waterloo Road. Molineux is 500 yards on right.
Road Closure Information
Waterloo Road will be closed from the roundabout leading to ASDA up to the traffic lights at Newhampton Road from 90 minutes before kick-off, up until a period at the discretion of the Matchday Safety Officer at the end of the game (expected to be between 15 and 30 minutes).
The following roads will be closed from one hour before kick-off, up until a period at the discretion of the Matchday Safety Officer at the end of the game (expected to be between 15 and 30 minutes); Molineux Street (at the junction with Camp Street and Sir Hayward Way), Sir Jack Hayward Way (opposite the Stan Cullis Car Park kiosk) and the top of Whitmore Hill.
For more information on road closures around Molineux Stadium please visit -https://www.wolves.co.uk/news/club/20171020-road-closures-information - On non-matchdays parking is available in front of the Billy Wright Stand and the Stan Cullis Stand.
On matchdays there are a number of car parks available; designated Blue Badge parking is available in the Stan Cullis and Wanderers Car Park.
- Molineux Stadium is located just outside the centre of Wolverhampton, off Waterloo Road.
-
By Bus
View
- There is a bus stop within 150 metres of the stadium.
- Bus services 3, 4, 5, 5A stop outside Molineux Stadium on Waterloo Road.
Bus services 6 & 6A stop nearby on Newhampton Road East.
Molineux Stadium is a 5-10 minute walk from the centre of Wolverhampton. - For more information on National Express West Midlands buses please click here (opens new tab).
-
By Train
View
- The nearest Railway Station is Wolverhampton.
- Wolverhampton Station is located on Railway Drive and is less than a mile away from Molineux Stadium (when walking).
- For more information on facilities available at this station please click here (opens new tab).
Car Parking & Drop-off
Outer Concourse and Walkways
Outside Access (Steve Bull Stand - Executive Boxes)
-
Entrance
View
- This information is for the entrance located at the centre of the Steve Bull Stand.
- The entrance area/door is clearly signed.
- There is step-free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 180cm.
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 180cm.
- There is a member of staff available for assistance at this entrance.
Eating and Drinking (Steve Bull Stand Bar)
- The following information is for the bar.
- The bar is located ahead as you enter the entrance.
- There is step-free access to the bar.
- Full table service is not available.
- Food and/or drinks are ordered from the service counter.
- Food and/or drinks can be brought to the table.
- The height of the service counter is high (110cm+) .
- There is not a lowered section of the counter.
- There is not a hearing assistance system .
- There is step-free access within the bar.
- There is ample room for a wheelchair user to manoeuvre.
- Background music varies according to the function/event.
- The type of flooring in this area is carpet.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests on both sides.
- The nearest table is approximately 2m from the entrance/opening.
- The nearest table is approximately 1m from the till/counter.
- The distance between the floor and the lowest table is 68cm.
- The distance between the floor and the highest table is 75cm.
- The standard height for tables is 70cm.
- Takeaway cups are available.
- Takeaway cutlery is available.
- Drinking straws are available.
- Children are welcomed in the bar area.
- There are wall menus available.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The lighting levels are good.
Step(s) (Bar to Executive Boxes Corridor)
- There is a/are step(s) located ahead as you enter the entrance.
- The step(s) is/are used to access the Executive Boxes.
- There is/are 5 step(s).
- The step(s) is/are clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- The going of the step(s) is/are between 30cm and 45cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides of the step(s).
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- The lighting levels at the step(s) are good.
Lift (Bar to Executive Boxes Corridor)
- There is a lift for public use.
- The lift is located ahead as you enter.
- The lift is clearly visible from the entrance.
- The lift is approximately 4m (4yd 1ft) from the entrance.
- The lift is a platform lift.
- A member of staff does not need to be notified for use of the lift.
- The platform lift accesses a small level change.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- The external controls for the lift are within 90cm - 110cm from the floor.
- The colour contrast between the external lift controls and the control plate is low.
- The colour contrast between the external lift control plate and the wall is High.
- The clear door width is 80cm (2ft 7in).
- The dimensions of the lift are 90cm x 130cm (2ft 11in x 4ft 3in).
- The lift does not have a visual floor indicator.
- The lift does not have an audible announcer.
- There is not a hearing loop system.
- The lift does not have Braille markings.
- The lift does not have tactile markings.
- The lighting levels in the lift are good.
Getting Around
-
Access
View
- There is step-free access throughout the building.
-
Circulation
View
- There are not doors in corridors/walkways which have to be opened manually.
- The type of flooring in corridors/walkways is carpet.
- There is flooring in corridors/walkways which includes patterns or colours which could be confusing or look like steps or holes to some people.
- There is high colour contrast between the walls and floor in all areas.
- The lighting levels are good.
-
Signage
View
- Wayfinding signage is provided.
- The colour, design and typeface of signs is consistent throughout the building.
-
Audio
View
- This venue does not play background music in public areas.
- There is not a hearing assistance system in the public areas of the building.
Executive Boxes
- The boxes are located along the corridor.
- There are 42 boxes on this floor.
- The box surveyed was Box 4.
- The other boxes in this stand/area have a similar layout.
- There is step-free access to this area.
- There is a/are single, light manual door(s) to access this area.
- The door opening width(s) is/are 75cm+ for the room(s).
- There is step-free access within this area.
- There is ample room for a wheelchair user to manoeuvre.
- The type of flooring in this area is carpet.
- There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
- The lighting levels are good.
- The clear floor space beneath tables in the room(s) is 75cm.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests on both sides.
- The type of service provided in this box can vary.
- There is step-free access to the pitch viewing area from the box.
- The pitch viewing area within the box is internal.
There is step-free access to the rear of the viewing area.
There is one step down to the front of the viewing area. - The box can be hired for functions and meetings on non-matchdays.
- There are portable hearing loops available on request, please contact the club for more information.
Toilet with Adaptations (Male Standard Toilets - Opposite Boxes 15 and 16)
- There is an/are accessible toilet(s) for public use.
-
Location and Access
View
- The accessible toilet surveyed is not for the sole use of disabled people.
- This accessible toilet is located within the male standard toilets, opposite Boxes 15 and 16.
- There is step-free access into the accessible toilet.
-
Features and Dimensions
View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial signage on or near the toilet door.
- The door opens outwards.
- The door is light.
- The door is locked by a sliding bolt.
- The width of the accessible toilet door is 88cm.
- The door does not have a horizontal grab rail.
- The dimensions of the accessible toilet are 165cm x 170cm (5ft 5in x 5ft 7in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The toilet has a non-slip floor.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 105cm.
- There is a flush, however it is not on the transfer side.
- There is a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- There is not an emergency alarm.
- There is not a flashing fire alarm beacon within the toilet.
- Disposal facilities are not available in the toilet.
- There is a/are coat hook(s).
- The height of the coat hook is 170cm from the floor.
-
Position of Fixtures
View
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on the right.
- There is not a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is not a shelf next to the toilet.
- The toilet has a backrest.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
- The wash basin tap type is lever.
- There is a mixer tap.
- Taps have clear markings to indicate hot and cold settings.
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 80cm.
- There is not a towel dispenser.
- There is not a hand dryer.
-
Colour Contrast and Lighting
View
- The contrast between the external door and wall is high.
- The contrast between the internal door and wall is high.
- The contrast between the dropdown rail(s) and wall is medium.
- The contrast between the wall-mounted grab rail(s) and wall is medium.
- The toilet seat colour contrast is low.
- The contrast between the walls and floor is high.
- The lighting levels are good.
-
Comments
View
- There is a similar accessible toilet within the female standard toilets, opposite Boxes 15 and 16.
Standard Toilet(s)
- Standard toilet facilities are available.
-
Access to Standard Female Toilet(s)
View
- The female toilet facilities that were surveyed are located opposite Boxes 15-16 and Boxes 26-27.
- There is step-free access into the female toilet(s).
- There is pictorial signage on or near the toilet door.
- An ambulant toilet with wall-mounted grab rails is not available.
- The wash basin(s) tap type is push.
- There is not a flashing fire alarm beacon within the toilets.
- Lighting levels are good.
-
Access to Standard Male Toilet(s)
View
- The male toilet facilities that were surveyed are located opposite Boxes 15-16 and Boxes 26-27.
- There is step-free access into the male toilet(s).
- There is pictorial signage on or near the toilet door.
- There is not a lowered urinal.
- An ambulant toilet with wall-mounted grab rails is not available.
- The wash basin(s) tap type is push.
- There is not a flashing fire alarm beacon within the toilets.
- Lighting levels are good.
-
Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Baby change facilities are located within the female standard toilets (opposite Boxes 15-16) and within the male standard toilets (opposite Boxes 26-27).
- There is step-free access into the baby change facilities.
- The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
- The baby change table is not height adjustable.
- The height of the baby change table once extended is 98cm (3ft 3in).