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Stubbers Adventure Centre

Ockendon Road, Upminster, Essex, RM14 2TY

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Access Guide

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Introduction

  • Services / facilities within the grounds include the reception building, Oak Camp Site, Chestnut Camp Site, Forest Lodge, Bush craft Command Centre, a canoe pond, Maple Lodge, an archery field, rifle range, team challenges, Admin Block Sports Hall, Coy's Lake, climbing towers, tunnels, raft building, Russell's Lake, grass sledging, mountain board tracks and Source Coffee Shop.
  • Comments View
    • The Stubbers Adventure Centre is open throughout the year.
    • There are a variety of activities available.
    • Please contact the venue for more information about booking a visit.

Opening Times (Opening Times)

  • Monday 09:00 - 17:00.
  • Tuesday 09:00 - 17:00.
  • Wednesday 09:00 - 17:00.
  • Thursday 09:00 - 17:00.
  • Friday 09:00 - 17:00.
  • Saturday 09:00 - 17:00.
  • Sunday 09:00 - 17:00.

Location

  • The venue is situated outside the centre of the town.
  • This venue is situated in Upminster.
  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Upminster.
  • The nearest underground station is Upminster.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is next to the reception building.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There are 4 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 422cm x 498cm (13ft x 16ft).
    • The nearest designated bay is 11m (12yd 1in) from the accessible entrance.
    • The furthest designated bay is 16m (17yd 19in) from the accessible entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are uneven surfaces.
    • The car park surface is tarmac.
    • There is not a dropped kerb / non stepped access from the car park to the venue.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details View
    • There is not a designated drop off point.

Outside Access (Reception Entrance)

  • Entrance View
    • This information is for the entrance located to the rear of the reception office.
    • There is ramped/sloped access at this entrance.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 90cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope View
    • The ramp/slope is located to the right as you face the entrance.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on the left going up.
    • The width of the ramp/slope is 120cm (3ft 11in).
    • The ramp/slope does not bypass the step(s).

Reception

  • There is not level access to the desk/counter from the entrance.
  • The desk/counter is high (110cm+).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are bright.

Inside Access

  • Motorised scooters are allowed in public parts of the venue.
  • Lighting levels are varied.
  • Comments View
    • The access to the activities in centre varies.
    • There is an Oxford dipper hoist available to use at Coy's and Russell's lakes.
    • There is a moderate slope leading down to the canoe pond.
    • At the canoe pond there is a Kiwi 2 canoe, open top and sit on top canoes available.
    • There is a moderate ramp leading into the rifle range building.
    • There is level access to the archery field.
    • There is level access to the team challenge area and most of the activities are accessible.
    • The tunnels are accessed by a series of steps and vary in sizes.
    • There is a moderate slope leading to the raft building.
    • The 3 shelters next to Coy's Lake are accessed by a moderate ramp.
    • The pond crossing is accessed by steps.
    • There is lever access to the assault course but some of the course is not accessible.
    • There is level access to the commando camp and bush craft area.
    • The surface is loose chippings.
    • There is assistance provided for the Jeep vehicle for the 4x4 trail.

Chestnut and Oak Campsite

  • Chestnut Camp - There is level access around the camp and the paths are loose chippings.
  • There are tents which contain bunk beds for up to 8 people.
  • There is level access to the kitchen tent.
  • There are adapted and standard toilet facilities at the rear of the field.
  • Oak Camp - There is level access around the camp.
  • The area around the camp site is all grass.
  • There are tents which contain bunk beds for up to 8 people.
  • There is level access to the kitchen tent.
  • There are adapted and standard toilet facilities at the rear of the field.

Accessible Toilet (Chestnut and Oak Campsite)

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is located at the rear of the camp field.
    • There is not level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from a member of staff.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 89cm (2ft 11in).
    • The door is light.
    • The dimensions of the accessible toilet are 200cm x 250cm (6ft 7in x 8ft 2in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 190cm (6ft 3in).
    • There is a dropdown rail on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • The emergency pull cord alarm is not fully functional.
    • Disposal facilities are available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is not a mirror.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.

Level Change (Chestnut and Oak Campsite Toilet Block)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading to the toilet block.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.

Accessible Shower (Chestnut and Oak Campsite)

  • There is a wet side chair available.

Forest Lodge Campsite

  • There is level access around the camp.
  • There are concrete paths around the camp.
  • There is a moderate ramp leading to the Forest Lodge building which contains catering facilities, a meeting room and standard toilets.
  • There is level access into the tents which contains bunk beds for up to 8 people.

Maple Lodge

  • There is level access into the Maple Lodge building.
  • The main entrance to the lodge is a single heavy door.
  • The width of the door opening is 80cm.
  • There are 11 rooms in the Maple Lodge building all containing bunk beds.
  • The number of people who can sleep in a room varies from 2-6.
  • The Maple lodge building contains a games room, lounge, meeting room and dining room.
  • There are accessible and standard toilets available.
  • There are also standard shower facilities.

Accessible Toilet (Maple Lodge)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is located along the corridor in Maple Lodge.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens by sliding.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 75cm (2ft 6in).
    • The door is light.
    • The dimensions of the accessible toilet are 160cm x 160cm (5ft 3in x 5ft 3in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 95cm (3ft 1in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is not a mixer tap.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are not available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on the left.
    • There is not a shelf within the accessible toilet.
    • There is not a mirror.
    • The height of the toilet seat above floor level is 42cm (1ft 5in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Comments View
    • At the time of surveying the accessible toilet was under refurbishment as an accessible shower was being installed.

Other Floors (Maple lodge)

  • Steps View
    • The floors which are accessible by stairs are G-1.
    • There are 15+ steps between floors.
    • The steps are not clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are medium.
  • Other View
    • The area(s)/service(s) on the floors which are not accessible is/are meeting room.
  • Comments View
    • There is a meeting room available in the Forest Lodge if people cannot access the meeting room in Maple Lodge.

Accessible Toilet (Admin Block)

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is located in the admin block.
    • There is not level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from a member of staff.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • The door is light.
    • The dimensions of the accessible toilet are 174cm x 230cm (5ft 9in x 7ft 7in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 100cm (3ft 3in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • The height of the toilet seat above floor level is 44cm (1ft 5in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.

Level Change (Admin Block)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading up to the admin block.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.
  • Comments View
    • There is a separate moderate ramp leading to the female toilets.

Accessible Shower (Admin Block)

  • Accessible shower facilities are available.
  • The showers are located in the adapted toilet.
  • The facilities available in the accessible shower are an adjustable shower head.

Standard Toilet(s)

Outside Access (Accessible Caravan)

  • This information is for the entrance located at the rear of the caravan.
  • There is not level access into the venue.
  • The main door(s) open away from you (push).
  • The doors are single width.
  • The door(s) is / are heavy.
  • The door opening is 85cm (2ft 9in) wide.

Level Change (Accessible Caravan)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading up to the adapted room.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.

Room (Accessible Caravan)

  • Accessible Rooms View
    • There are accessible ensuite facilities.
    • There is / are 1 room(s) which has / have accessible ensuite facilities.
    • There is / are 1 adjoining room(s) available for carers.
  • Location and Access View
    • The accessible room viewed is 1m (3ft 11in) from the caravan entrance.
    • There is level access from an accessible entrance.
  • Accessible Room View
    • The room number or room name viewed was the adapted caravan.
    • The width of the door is 85cm (2ft).
    • The height of the bed is 55cm (21in).
    • The measurement between the bed base and floor is 35cm (13in).
    • Light switches are within 120cm from floor level.
    • There is not a functional emergency alarm in the room.
    • It is out of reach(higher than 10cm (4") from floor).
  • Accessible Ensuite View
    • The width of the door to the ensuite is 80cm (2ft).
    • The door opens by sliding.
    • The door is light.
    • The door is locked by a (no lock).
    • The dimensions of the accessible ensuite are 160cm x 190cm (5ft x 6ft).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 154cm (5ft).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The toilet seat is 40cm (15in) above floor level.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm in height.
    • There is a sink.
    • The sink cannot be reached from seated on the toilet.
    • The height of the sink is 83cm (2ft).
    • The tap type is twist/turn.
    • There is not a mixer tap for the sink.
    • There is not a functional emergency alarm in the ensuite.
    • No emergency alarm is fitted in the ensuite.
    • Disposal facilities are available.
    • There are mirrors.
    • Mirrors are placed at a lower level or at an angle for ease of use.
  • Wheel In Shower View
    • There is a wheel in shower.
    • The shower head is fixed.
    • The shower control type is twist/turn.
    • The shower seat is flip down.
    • The flip down or fixed seat height is 43cm (16in).
    • There are handrails available.
  • Signage, colour contrast and lighting in accessible rooms View
    • There is no additional signage on or near the hotel door.
    • The colour contrast between the external hotel room door and wall is good.
    • The colour contrast between the walls and floor is good.
    • The colour contrast between the internal hotel room door and wall is poor.
    • The colour contrast between the external ensuite door and wall is good.
    • Lighting levels are bright.
  • Colour contrast and lighting in accessible ensuite View
    • The colour contrast between the internal ensuite door and wall is good.
    • The colour contrast between the walls and floor in the ensuite is good.
    • The colour contrast between the drop down rails and wall is poor.
    • The colour contrast between the grab rails and wall is poor.
    • Lighting levels are bright.
  • Auxiliary Aids - General View
    • Some hotel rooms have auxiliary aids for people with sensory impairments.
    • The available auxiliary aid(s) is(are) Teletext/subtitles/Ceefax.
    • The hotel does provide any other auxiliary aids for people with mobility impairments.
    • The other available auxiliary aid(s) is(are) ceiling tracking hoists.
    • Assistance dogs are welcome to stay with guests in rooms.
    • The number of accessible rooms with wheel in showers is 1.

Additional Info

  • Staff do receive disability awareness / equality training.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located Anywhere around camp site.
  • A member of staff trained in BSL skills is not normally on duty.
  • Comments View
    • The photo on the left shows the hoist point at Coy's Lake.
    • The photo on the right shows the team challenge area.