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Student Support Services

Sheffield Hallam University, City Campus, Owen Building, Sheffield, S1 1WB

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Access Guide

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Introduction

  • Services / facilities within the building include
    • Student Help
    • Student Funding and Access Support
    • International Experience
    • Sheffield Regional Assessment Centre
    • Disabled Student Support
    • Student Wellbeing
    • Student Support Zone
      • .
  • Related link Owen Building.
  • Https://www.accessable.co.uk/venues/owen-building

Opening Times

  • Monday 08:45 - 17:00.
  • Tuesday 08:45 - 17:00.
  • Wednesday 08:45 - 17:00.
  • Thursday 08:45 - 17:00.
  • Friday 08:45 - 16:45.
  • Saturday Closed.
  • Sunday Closed.

Location

  • The venue is situated within the centre of the city.
  • This venue is situated in Sheffield.
  • The venue is situated on a road which has a steep gradient.
  • The nearest National Rail station is Sheffield.
  • There is not a bus stop within 150m (164yds) of the venue.
  • There is not a tram stop within 150m (164yds) of the venue.

Parking

  • The venue does have its own car park.
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There is/are 4 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 358cm x 458cm (11ft 9in x 15ft).
  • Venue Car Park View
    • Designated parking bays are clearly marked.
    • The nearest Blue Badge bay is 7m (7yd 1ft) from the Owen Building main entrance.
    • The furthest Blue Badge bay is 14m (15yd 11in) from the Owen Building main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The car park surface is block paving.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
    • There is not a designated drop off point.
  • Comments View
    • There is a strict Permit to Park policy on all campuses. First priority for permits is given to staff and students with disabilities. Pre-booked visitor parking is available in the Stoddart Building car park at City Campus.

Outside Access (Owen Building Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The intercom is not in a suitable position to allow wheelchair users to gain access.
  • The intercom is at a height of 150cm.
  • The main door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 160cm (5ft 3in).
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is / are double.
    • The width of the door opening is 154cm (5ft 1in).
  • Comments View
    • This entrance gives direct access to Level 5 of the Owen Building.

Level Change (Owen Building Main Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located immediately in front of and beyond the first set of doors.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on both sides.

Reception (Hallam Help Owen)

  • The desk/counter is 12m (13yd 4in) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The lighting levels are medium.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter has a low (76cm or lower) section.
  • The desk/counter is staffed.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.
  • Comments View
    • There is seating in the reception area.
    • The seats have high backs with sloping sides.

Level Change (Foyer)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope does bypass the step(s).
  • The ramp/slope is located immediately beyond the entrance.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on the left going up the ramp.
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located to the left hand side of the foyer, just beyond Hallam Help.
  • There is/are 4 step(s) to the area/service.
  • The lighting levels at the step(s) are moderate to good.
  • The step(s) is/are clearly marked.
  • The step(s) is/are deep (18cm+).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.

Entrance (Student Support Services Entrance)

  • Entrance View
    • This information is for the entrance located on Level 5 of the Owen Building, to the rear left of the foyer.
    • There is step free access at this entrance.
    • The main door(s) open(s) automatically (towards you).
    • The automatic door(s) is / are push pad activated.
    • The door(s) is / are double.
    • The width of the door opening is 163cm (5ft 4in).

Inside Access

  • There is level access to the service(s).
  • This venue does not play background music.
  • The lighting levels are medium.
  • Motorised scooters are welcomed in public parts of the venue.
  • Customers cannot charge scooters or wheelchairs at the venue.
  • Comments View
    • Photograph 1 shows the Hallam Help area of the department.
    • Photographs 2 and 3 show the support staff meeting areas, and drop-in zone.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial and tactile signage on or near the toilet door.
    • This accessible toilet is approximately 17m (18yd 1ft) from the Student and Academic Services main entrance.
    • This accessible toilet is located along the main corridor, beyond the reception and resource room.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door is light.
    • The dimensions of the accessible toilet are 132cm x 286cm (4ft 4in x 9ft 5in).
    • There is not a clear 150cm x 150cm manoeuvring space in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 82cm (2ft 8in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency pull cord alarm in the cubicle.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf is not higher than 95cm (3ft 1in).
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 115cm (3ft 9in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 102cm (3ft 4in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 98cm.
  • Colour Contrast and Lighting View
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the external door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • There is a fair colour contrast between the dropdown rail(s) and wall.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
    • There are male and female standard toilets facilities on the ground floor.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located along the main corridor towards the rear of the Student Support Services area.
    • The female toilet(s) is/are approximately 20m (21yd 2ft) from the Student Support Services entrance.
    • Inside the venue, there is level access to the female toilet(s).
    • Lighting levels are medium.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located along the main corridor, beyond the reception area and the resource room.
    • The male toilet(s) is/are approximately 16m (17yd 1ft) from the Student and Academic Services Main Entrance.
    • Inside the venue, there is level access to the male toilet(s).
    • Lighting levels are medium.

Additional Info

  • Staff do not receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service can be requested.