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Students Union

Waldegrave Road, Twickenham, London, TW1 4SX

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Access Guide

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Introduction

  • Services / facilities within the building include Student Union, student advice services.

Opening Times

  • Monday 10:00 - 16:00.
  • Tuesday 10:00 - 16:00.
  • Wednesday 10:00 - 16:00.
  • Thursday 10:00 - 16:00.
  • Friday 10:00 - 16:00.
  • Saturday Closed.
  • Sunday Closed.

Getting Here

  • By Road View
    • You can use the AA route planner to plan your journey. In accordance with the university's sustainability policy, visitors are advised to travel to St Mary's by public transport wherever possible. St Mary's is located on Waldegrave Road (A309) to the south of Twickenham. If you are using a sat nav, the postcode for the campus is TW1 4SX.
    • Parking restrictions apply on the campus from 9am to 4pm Monday to Friday and parking is limited at other times. Please call the main reception on 020 8240 4000 if you require further clarification.
  • By Bus View
    • From Richmond Upon Thames you can catch the R68 towards Hampton Court from a bus stop just outside Richmond station. Get off at the Twickenham, King Street stop and then take the 33 towards Fulwell. Get off at the ‘St Mary's University’ stop, which is just outside of St Mary’s main reception. You can also take the 33 from Richmond, although the bus stop is a 5 minute walk from Richmond station on Sheen Road (Bus stop L). From Twickenham or Teddington the 33 heading towards Fulwell stops on Richmond Road and York Street in Twickenham. The 33 heading towards Hammersmith stops on Stanley Road and Broad Street (Teddington High Street) in Teddington.
  • By Train View
    • The nearest train station is Strawberry Hill which is 0.3 miles away. To get to the university from the station turn left when you exit, then walk past Premier Wine and the Post Office on your left and take the second road on your right, which is Waldegrave Gardens. At the end of Waldegrave Gardens, turn right onto Waldegrave Road and St Mary's main reception is on your left.
  • By Underground View
    • The nearest tube station is Richmond, which is 2.6 miles away. It is on the District and Overground Lines.
  • Useful Links View

Useful Information

Building Parking

  • Building Car Park View
    • The car park can be used by staff permit holders.
    • The car park is located opposite the K block front entrance.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • Designated Blue Badge parking bays are available.
    • The Blue Badge bay(s) markings are faded.
    • The dimensions of the designated parking bay(s) are 350cm x 490cm (11ft 6in x 16ft 1in).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • The nearest designated bay is 10m (10yd 2ft) from the front entrance.
    • The route from the car park to the building is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is block paving.
  • Public Car Parks View
    • There is not a car park for public use within 200m (approx).
    • Clearly signed and / or standard marked parking bays are not available.
  • Drop Off Point View
    • There is not a designated drop off point.
  • Comments View
    • Parking on campus available only to staff with a valid annual parking permit.
    • Parking charges apply to visitors section of the car park (by main reception, approx 20 parking places).

Outside Access (Front Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building off the Student Square.
    • There is ramped/sloped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is / are double (with one leaf locked).
    • The door(s) is / are heavy.
    • The width of the door opening is 85cm (2ft 9in).
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope View
    • There is a ramp/slope at this entrance.
    • The ramp/slope is located in front of the entrance.
    • The ramp/slope gradient is slight.
    • The ramp is permanent.
    • There is not a level landing at the top of the ramp.

Outside Access (Rear Entrance)

  • Entrance View
    • This information is for the entrance located at the rear of the building.
    • There is ramped/sloped access at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is / are double (with one leaf locked).
    • The door(s) is / are heavy.
    • The width of the door opening is 85cm (2ft 9in).
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope View
    • There is a ramp/slope at this entrance.
    • The ramp/slope is located in front of the entrance.
    • The ramp/slope gradient is easy.
    • The ramp is permanent.
    • There is not a level landing at the top of the ramp.

Entrance

  • Entrance View
    • This information is for the entrance located at the front of the Student Union.
    • There is step free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) away from you (push).
    • The door(s) is / are double.
    • The door(s) is / are permanently held open (at the time of the survey).
    • The width of the door opening is 122cm (4ft).

Reception

  • SMSU Information desk is located as you enter the Student Union.
  • The desk is 2m (2yd 7in) from the entrance.
  • The reception area is clearly visible from the entrance.
  • There is step free access to this reception area.
  • The lighting levels in the reception area are medium.
  • The reception desk/counter is medium height (77cm - 109cm).
  • There is not a low section of the counter (76cm or below) available.
  • There is not a clear knee recess beneath the low/lowered counter.
  • The desk is staffed.
  • There is not a hearing assistance system.

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played at a low level.
  • The lighting levels are medium.
  • Comments View
    • A pod is available for meetings with students for advice services (shown in photograph 1 and 2).
    • There is a waiting area with sofa and seating with armrests at a height of 46cm available for students (shown in photograph 4).
    • Hard chairs with no armrests are available with a height of 44cm.
    • There is a small kitchen area for staff use only.

Accessible Toilet

  • Accessible toilet facilities are not available.
  • The nearest accessible toilet is located 9m from the Student Union on the ground floor to the left of the K Block.

Standard Toilet(s)

  • The nearest standard toilet is located 8m from the Student Union on the ground floor of K Block.