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Students' Union

Plymouth University, Drake Circus, Plymouth, Devon, PL4 8AA

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Access Guide

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Introduction

  • On the ground floor are The Quarterdeck bars and cafes, The Lounge and the Hive which coordinates member support, executive officers, all extra-curricular activities and volunteering. Services on the first floor include Students' Union offices including Student Voice (Academic Support) and the Advice Centre (Personal Support) and the general shop. On the second floor are additional union offices.

Location

  • The venue is situated within the centre of the city.
  • This venue is situated in Plymouth.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest mainline station is Plymouth.
  • There is a bus stop within 150m (164yds) of the venue.

Parking

  • The venue does have its own car park.
  • Venue Car Park
    • Parking is free for all users.
    • The car park is next to the Fitzroy Building.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 2 Blue Badge parking bay(s) within the car park.
    • The nearest Blue Badge bay is 100m (109yd 1ft) from the first floor entrance.
    • The furthest Blue Badge bay is 102m (111yd 1ft) from the first floor entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details
    • There is not a designated drop off point.
  • Comments
    • The 2 bays have different dimensions.
    • One bay is 180cm x 400cm and the other is 380cm x 520cm.
    • Permits are required for parking in all University car parks.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building on the ground floor.
  • There is level access into the venue.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is / are single.
  • The width of the door opening is 92cm (3ft).
  • Comments
    • There are also double manual doors, 186cm wide, which open towards you, to the left of the automatic door.

Reception (Student Welcome Reception)

  • The desk/counter is 5m (5yd 1ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The lighting levels are medium.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • There is not a hearing assistance system.
  • Comments
    • The reception point is staffed by student volunteers when possible.
    • The office section within the Hive, which is adjacent, is staffed and can deal with enquiries.

Outside Access (North Entrance)

  • This information is for the entrance located at the rear of the Students' Union.
  • There is not level access into the venue.
  • The main door(s) open(s) automatically (towards you).
  • The automatic doors are push pad activated.
  • The door(s) is / are single (with a locked extension leaf).
  • The width of the door opening is 100cm (3ft 3in).
  • Comments
    • There are a similar set of manual doors next to the entrance, these doors are double, heavy, 159cm wide and open towards you as you enter.

Level Change (North Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located at the rear of the Students' Union, by the Portland Square Building, Davy Building and Main Hall.
  • The ramp/slope is moderate.
  • The ramp/slope is permanent.

Outside Access (First Floor Entrance)

  • This information is for the entrance located at the side of the building on the upper level.
  • There is not level access into the venue.
  • The main door(s) open(s) automatically (away from you).
  • The automatic doors are push pad activated.
  • The door(s) is / are single.
  • The width of the door opening is 90cm (2ft 11in).

Level Change (First Floor Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope does bypass the step(s).
  • The ramp/slope is located leading down to the entrance.
  • The ramp/slope is moderate.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located leading down to the entrance.
  • There is/are 4 step(s) to the area/service.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Comments
    • Parts of the ramp have a handrail on the left hand side going up.
    • There is also an easy slope just before the entrance, shown in photograph 2.

Inside Access

  • There is not level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played in the bar and lounge areas.
  • The lighting levels are varied.
  • Motorised scooters are allowed in public parts of the venue.

Level Change (Inside Access)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located throughout the building.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located throughout the building.
  • There is/are 5 maximum step(s) to the area/service.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • Comments
    • There is an easy ramp leading from the main entrance, reception, lift, stairs and the Hive up to The Quarterdeck and upper level of the ground floor (shown in photograph 1).
    • There are further easy ramps, with handrails on the right hand side going up, leading through the upper level of ground floor to the North Entrance.

the Hive

  • the Hive is the centre for all extracurricular activities and groups, for volunteering, member support and the offices of the Executive Officers.
  • There is no induction loop but arrangements can be made if required.
  • the Hive is situated to the left just inside the main entrance on the ground floor.

Advice Centre

  • The Advice Centre is situated on the first floor, opposite the first floor entrance and adjacent to the lift.
  • The centre is open from 08:30 to 17:00 Monday to Thursday and 08:30 to 16:30 on Friday.
  • No appointment is necessary.

Eating and Drinking (The Quarterdeck)

  • The following information is for the restaurant.
  • The bar does not serve food.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 30m (32yd 2ft) from the main entrance.
  • The distance between the floor and the lowest table is 70cm (2ft 4in).
  • The distance between the floor and the highest table is 110cm (3ft 7in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Menus are wall only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.
  • Comments
    • Sublime Bar is also available within the seating area.
  • Opening Times
    • Monday 08:30 - 19:00.
    • Tuesday 08:30 - 19:00.
    • Wednesday 08:30 - 19:00.
    • Thursday 08:30 - 19:00.
    • Friday 08:30 - 19:00.
    • Saturday Closed.
    • Sunday 12:00 - 17:00.

The Lounge

  • The Lounge is adjacent to The Quarterdeck, at the rear of the building nearest the North Entrance.
  • There are several areas of comfortable seating with room for a wheelchair user to manoeuvre.
  • There are steps between some areas all of which can be overcome by permanent easy ramps.

Students' Union Shop

  • There is a small convenience store on the first floor for the sale of essential supplies, snacks and student clothing.
  • There is also a self service coffee machine with some bar type seating outside.
  • The shop is open in term time from noon to late.
  • The entrance door is 90cm wide and opens automatically (slide).
  • The counter is medium height and assistance can be offered if required.

Other Floors

  • Steps
    • The floors which are accessible by stairs are G-1-2.
    • There are 15+ steps between floors.
    • The lighting levels are bright.
    • The steps are clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
  • Comments
    • There is no handrail on the right for the bottom 2 steps.

Lift (Main Lift)

  • There is a lift for public use.
  • The lift is located on the right as you enter, next to the reception.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1-2.
  • The lift is approximately 7m (7yd 1ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The dimensions of the lift are 128cm x 150cm (4ft 2in x 4ft 11in).
  • The clear door width is 90cm (2ft 11in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lighting level in the lift is low.

Accessible Toilet (Main Entrance)

  • Location and Access
    • Accessible toilet facilities are available.
    • The toilet is not for the sole use of disabled people.
    • There is pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 14m (15yd 11in) from the main entrance.
    • This accessible toilet is located at the top of the ramp from the main entrance, just before The Quarterdeck.
    • There is not level access to this accessible toilet.
  • Features and Dimensions
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 87cm (2ft 10in).
    • The door is light.
    • The dimensions of the accessible toilet are 160cm x 217cm (5ft 3in x 7ft 1in).
    • There is a clear 150cm x 150cm manoeuvring space in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 93cm (3ft 1in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is push.
    • There is a mixer tap.
    • There is not an emergency pull cord alarm in the cubicle.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary, non-infectious waste and general domestic waste disposal units.
    • There is a/are coat hook(s).
    • The coat hook is within 120cm (3ft 11in) from floor level.
  • Position of Fixtures
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 75cm (2ft 6in).
  • Colour Contrast and Lighting
    • The contrast between the internal door and wall is fair.
    • The contrast between the external door and wall is fair.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.

Standard Toilet(s) (Main Entrance)

  • Availability and Location of Standard Toilets
    • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s)
    • The female toilet facilities that were surveyed are located at the top of the ramp from the main entrance, just before The Quarterdeck.
    • The female toilet(s) is/are approximately 15m (16yd 1ft) from the main entrance.
    • Inside the venue, there is not level access to the female toilet(s).
    • Lighting levels are medium.
  • Access to Standard Male Toilet(s)
    • The male toilet facilities that were surveyed are located off the ramp between the main entrance and The Quarterdeck.
    • The male toilet(s) is/are approximately 11m (12yd 1in) from the main entrance.
    • Inside the venue, there is not level access to the male toilet(s).
    • Lighting levels are medium.
  • Comments
    • There is also a gender neutral cubicle by the male toilets.

Accessible Toilet (North Entrance)

  • Location and Access
    • Accessible toilet facilities are available.
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 18m (19yd 2ft) from the North Entrance.
    • This accessible toilet is located on the right as you enter.
    • There is not level access to this accessible toilet.
  • Features and Dimensions
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 84cm (2ft 9in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 195cm x 235cm (6ft 5in x 7ft 9in).
    • There is a clear 150cm x 150cm manoeuvring space in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 130cm (4ft 3in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is not a mixer tap.
    • There is an emergency pull cord alarm in the cubicle.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are coat hook(s).
    • The coat hook is not within 120cm (3ft 11in) from floor level.
  • Position of Fixtures
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 102cm (3ft 4in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The toilet seat colour contrast is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Comments
    • Baby change facilities are located within the venue.
    • The baby change facilities are located within the adapted toilet.
    • The height of the baby change table once extended is 93cm (3ft 1in).

Standard Toilet(s) (North Entrance)

Level Change (North Entrance Toilets)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located off the first internal ramp leading down from the North Entrance.
  • The ramp/slope is moderate.
  • The ramp/slope is permanent.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is not normally on duty.
  • Staff are Text Relay aware.