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Supported Living Unit - Nouvelle Maritaine in the Vale

La Nouvelle Maraitaine, Matitaine Road, Vale, Guernsey, GY3 5QD

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Access Guide

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Introduction

  • Services / facilities within the building include self contained flats and a cafe.

Location

  • There is a bus stop within 150m (164yds) of the venue.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located in front of and to the side of the venue.
    • The car park type is open air/surface.
    • There is/are 0 designated parking bay(s) within the car park.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is block paving.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.

Outside Access (North Building)

  • This information is for the entrance located at the front of the building.
  • There is level access into the venue.
  • The intercom is in a suitable position to allow wheelchair users to gain access.
  • The main door(s) open automatically.
  • The doors are double width.
  • The door opening is 114cm (3ft 9in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open automatically.
    • The doors are single width.
    • The door opening is 158cm (5ft 2in) wide.

Outside Access (Reception North Building)

  • This information is for the entrance located to the right as you enter the first set of doors for the north building.
  • There is level access into the venue.
  • The main door(s) open away from you (push).
  • The doors are single width.
  • The door(s) is / are heavy.
  • The door opening is 90cm (2ft 11in) wide.

Reception (North Building)

  • The desk is 2m (2yd 7in) from the north building reception entrance.
  • There is level access to reception from the entrance.
  • The reception desk is low (76cm or lower).
  • The lighting levels are bright.

Inside Access (North Building)

  • There is level access to the service.
  • There is not a hearing assistance system.
  • This venue does not play background music/noise.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are adjustable.

Other Floors (North Building)

  • Steps View
    • The floors which are accessible by stairs are 1-2-3.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are bright.
  • Comments View
    • These stairs are located in the top left hand corner of the north building.
    • There are additional similar stairways in this building.

Lift (North Building)

  • The lift is located along the main corridor.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are 1-2-3.
  • The lift is 14m (15yd 11in) from the north building entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 89cm (2ft 11in).
  • The dimensions of the lift are 108cm x 210cm (3ft 7in x 6ft 11in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is bright.

Outside Access (Flat 233)

  • This information is for the entrance located at the front of flat 233.
  • There is level access into the venue.
  • Level access is via lift.
  • The bell is not in a suitable position to allow wheelchair users to gain access.
  • The main door(s) open away from you (push).
  • The doors are single width.
  • The door(s) is / are heavy.
  • The door opening is 87cm (2ft 10in) wide.

Inside Access (Flat 233)

  • There is level access to the service.
  • There is not a hearing assistance system.
  • The lighting levels are varied.
  • Comments View
    • There are wider internal doors in the flats.
    • The doors are single.
    • All doors open away from you (push) when entering the flat.
    • The doors are light.
    • All doors are 90cm wide.
    • The plug sockets in the flat are raised.
    • The plug sockets are 50cm from the floor.
    • There is a fully functional pull cord emergency alarm in the living room.
    • The alarm has an intercom.
    • The height of the intercom is 117cm to the top of the controls.
    • There are 4 coat hooks.
    • 2 coat hooks are placed at lower level.

Room (Flat 233)

  • Accessible Rooms View
    • There are accessible ensuite facilities.
  • Location and Access View
    • The accessible room viewed is 14m (15yd 11in) from the lift.
    • There is level access from an accessible entrance.
    • This is by lift.
  • Accessible Room View
    • The width of the door is 88cm.
    • The height of the bed is 64cm.
    • The measurement between the bed base and floor is 29cm (11in).
    • Light switches are within 120cm from floor level.
    • There is a functional emergency alarm in the room.
    • It is not a push button style alarm.
    • An adjoining room is not available.
    • Assistance dogs are welcomed to stay with guests in accessible rooms.
  • Accessible Ensuite View
    • The width of the door to the ensuite is 90cm (2ft 11in).
    • The door opens outwards.
    • The door weight is heavy.
    • The door is locked by a lever twist.
    • The dimensions of the accessible ensuite are 179cm x 280cm (5ft 10in x 9ft 2in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 130cm (4ft 3in).
    • There is a dropdown rail on the transfer side.
    • There is not a flush on the transfer side.
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet, the wall mounted grab rails are on both sides.
    • The toilet seat is 48cm (1ft 7in) above floor level.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm in height.
    • There is a sink.
    • The sink cannot be reached from seated on the toilet.
    • The height of the sink is 82cm (2ft 8in).
    • The tap type is lever.
    • There is a mixer tap for the sink.
    • There is a functional emergency alarm available in the ensuite.
    • Disposal facilities are available.
    • There are mirrors.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
  • Bath and Shower View
    • There is not a bath.
  • Wheel In Shower View
    • There is a wheel in shower.
    • The shower head is adjustable.
    • The shower control type is lever.
    • There is a shower chair.
    • There are handrails available for the shower.
  • Signage, colour contrast and lighting in accessible rooms View
    • There is no additional signage on or near the hotel door.
    • The colour contrast between the external hotel room door and wall is high.
    • The colour contrast between the walls and floor is high.
    • The colour contrast between the internal hotel room door and wall is high.
    • The colour contrast between the external ensuite door and wall is high.
    • Lighting levels are bright.
  • Colour contrast and lighting in accessible ensuite View
    • The colour contrast between the internal ensuite door and wall is high.
    • The colour contrast between the walls and floor in the ensuite is high.
    • The colour contrast between the dropdown rails and wall is medium.
    • The colour contrast between the grab rails and wall is medium.
    • Lighting levels are bright.
  • Comments View
    • There are identical doors to enter the accessible bathroom.
    • The door surveyed leads from the hallway.
    • There is another door leading from the bedroom.
    • These are all self contained flats with assistance available 24/7.
    • Each flat can be adapted to suit an individual's needs.
    • Auxiliary aids can be supplied on request.
    • The roof joists are reinforced so if needed a ceiling hoist can be fitted from the bedroom to the shower room.

Kitchen (Flat 233)

  • There is a kitchen.
  • There are no lower level kitchen units.
  • The height of the kitchen units is 91cm.
  • There is a sink.
  • The height of the sink is 91cm.
  • There is a built in oven and hob.
  • The height of the controls on the oven is 140cm.
  • The height of the hob is 91cm.

Living Room (Flat 233)

  • There is a living room.
  • There is a sofa and an armchair.
  • The height of the sofa and armchair is 47cm.
  • The sofa and armchair do have arm rests.
  • There is a TV.
  • The height of the TV to the top of the screen is 111cm.
  • There is a coffee table.
  • The height of the coffee table is 49cm.
  • There is a dining table and 3 chairs.
  • The height of the dining table is 72cm.
  • One of the chairs does have armrests.

Accessible Toilet (North Building)

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial and written text signage on or near the toilet door.
    • This accessible toilet is 5m (5yd 1ft) from the north building entrance.
    • This accessible toilet is located between the first and second set of doors.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 88cm (2ft 11in).
    • The door weight is heavy.
    • The dimensions of the accessible toilet are 201cm x 210cm (6ft 7in x 6ft 11in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 134cm (4ft 5in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm in the cubicle.
    • The emergency alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are mirrors.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the grab rails and wall is good.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is poor.
    • The lighting levels are bright.

Standard Toilet(s) (North Building)

Outside Access (South Building Car Park Entrance)

  • This information is for the entrance located in the car park.
  • There is not level access into the venue.
  • The intercom is not in a suitable position to allow wheelchair users to gain access.
  • The main door(s) open automatically (away from you).
  • The doors are double width.
  • The door opening is 146cm (4ft 9in) wide.
  • Comments View
    • The doors are operated by a key fob to enter.
    • The doors are operated by push pad to exit.
    • The doors can be opened manually.
    • The doors are power assisted when opening manually.

Level Change (South Building Car Park Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.

Outside Access (South Building Entrance to Flats)

  • This information is for the entrance located at the side of the building.
  • There is level access into the venue.
  • The main door(s) open automatically.
  • The doors are double width.
  • The door opening is 115cm (3ft 9in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open automatically.
    • The doors are double width.
    • The door opening is 115cm (3ft 9in) wide.

Outside Access (Cafe Amiti Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open automatically.
  • The doors are double width.
  • The door opening is 116cm (3ft 10in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open automatically.
    • The doors are double width.
    • The door opening is 114cm (3ft 9in) wide.
  • Comments View
    • This entrance is at the front of the south building and leads directly into the cafe area.

Level Change (Cafe Amiti Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.

Outside Access (Reception (South Building))

  • This information is for the entrance located to the left as you enter the south building.
  • There is level access into the venue.
  • The main door(s) open away from you (push).
  • The doors are single width.
  • The door(s) is / are heavy.
  • The door opening is 88cm (2ft 11in) wide.

Reception (South Building)

  • The desk is 3m (3yd 10in) from the reception (south building) entrance.
  • There is level access to reception from the entrance.
  • The reception desk is low (76cm or lower).
  • The lighting levels are bright.

Inside Access (South Building)

  • There is level access to the service.
  • There is not a hearing assistance system.
  • This venue does not play background music/noise.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are varied.

Eating and Drinking (Cafe Amiti (South Building))

  • The following information is for the cafe.
  • The cafe is located on the ground floor of the south building.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is 15m (16yd 1ft) from the south building car park entrance.
  • The standard height for tables is 69cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.

Communal Lounge (South Building)

  • There is a communal lounge within the south building.
  • The lounge is situated along the main corridor to the right of reception.
  • The communal lounge is 14m from the south building car park entrance.
  • There are 2 sofas in the living area.
  • The height of the sofas is 42cm.
  • There are tables and armchairs in the communal lounge area.
  • The height of the tables is 70cm.
  • The armchairs have armrests.
  • There are coffee tables.
  • The height of the coffee tables is 51cm.
  • There is a large screen TV.
  • The height to the top of the TV screen is 190cm.

Other Floors (South Building)

  • Steps View
    • The floors which are accessible by stairs are 1-2-3.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are bright.
  • Comments View
    • The staircase surveyed was at the front of the building.
    • There is an identical staircase towards the rear of the building.

Lift (South Building)

  • There is a lift for public use.
  • The lift is located along the corridor to the left, just past the south building car park entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are 1-2-3.
  • The lift is 8m (8yd 2ft) from the south building car park entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 107cm x 210cm (3ft 6in x 6ft 11in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is bright.
  • Comments View
    • A key fob is needed to activate this lift.
    • This lift accesses the accommodation areas on the second and third floors.

Accessible Bathroom

  • There is an accessible bathroom.
  • The accessible bathroom is at the rear of the south building on the left, along the corridor just past the communal lounge area.
  • The accessible bathroom is 28m from the south building car park entrance.
  • There is a door to the accessible bathroom.
  • The door opens outwards (pull) and has written text on it.
  • The door is heavy.
  • The door is 89cm wide.
  • There is a bath with a chair hoist.
  • The height of the bath is 70cm high.
  • The bath has mixer taps.
  • These are twist taps.
  • There is a standard shower in the bath.
  • The standard shower has a fixed head.

Accessible Toilet (Accessible Bathroom (South Building))

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is written text and pictorial signage on or near the toilet door.
    • This accessible toilet is 30m (32yd 2ft) from the south building car park entrance.
    • This accessible toilet is located within the accessible bathroom.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 89cm (2ft 11in).
    • The door weight is heavy.
    • The dimensions of the accessible toilet are 153cm x 259cm (5ft x 8ft 6in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 75cm (2ft 6in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm in the cubicle.
    • The emergency alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on the left.
    • There is not a shelf within the accessible toilet.
    • There are mirrors.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the grab rails and wall is good.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.

Accessible Toilet (Rear Corridor (South Building))

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is written text and pictorial signage on or near the toilet door.
    • This accessible toilet is 26m (28yd 1ft) from the south building car park entrance.
    • This accessible toilet is located along the rear corridor, on the left just past the communal lounge.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 88cm (2ft 11in).
    • The door weight is heavy.
    • The dimensions of the accessible toilet are 219cm x 215cm (7ft 2in x 7ft 1in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 121cm (3ft 12in).
    • There is a dropdown rail on the transfer side.
    • There is not a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm in the cubicle.
    • The emergency alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are not available.
    • There is not a shelf within the accessible toilet.
    • There are mirrors.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 78cm (2ft 7in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the grab rails and wall is good.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.

Standard Toilet(s) (South Building)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located in the areas surrounding the venue.
  • A member of staff trained in BSL skills is not generally on duty.
  • This service cannot be requested.
  • Home visits / services are available.