You are on Location. Skip to the next section.

Location

• There is not a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Three Bridges.

You are on Opening Hours. Skip to the next section.

Opening Hours

• For information about the opening hours please click here.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

Collapse all Expand all

• Venue Car Park View
  • Parking is free for all users.
  • The car park is located behind the venue.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders can booked in advance.
  • There is/are 2 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 440cm x 340cm (14ft 5in x 11ft 2in).
  • The nearest Blue Badge bay is 52m (56yd 2ft) from the St. Richard's Chapel.
  • The furthest Blue Badge bay is 58m (63yd 1ft) from the St. Richard's Chapel.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are uneven surfaces.
  • The car park surface is tarmac.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does not have tactile paving.
  • There is a road to cross between the car park and the entrance.
  • The road is generally quiet.
  • The car park does not have a height restriction barrier.

You are on Outside Access (St Richard's Chapel). Skip to the next section.

Outside Access (St Richard's Chapel)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The main door(s) open(s) away from you (push).
• The door(s) is / are double.
• The door(s) is / are heavy.
• The width of the door opening is 170cm (5ft 7in).

You are on Level Change (St Richard's Chapel). Skip to the next section.

Level Change (St Richard's Chapel)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located to the side of the building as accessed from the car park.
• The ramp/slope gradient is slight.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does not have handrails.
• There is not tactile paving at the top and bottom of the steps.

You are on Outside Access (Memorial Chapel). Skip to the next section.

Outside Access (Memorial Chapel)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The main door(s) open(s) away from you (push).
• The door(s) is / are double.
• The door(s) is / are heavy.
• The width of the door opening is 160cm (5ft 3in).

You are on Level Change (Memorial Chapel Entrance). Skip to the next section.

Level Change (Memorial Chapel Entrance)

• There is a ramp/slope to access this area/service.
• The ramp or slope is located in front of the entrance.
• The ramp/slope gradient is slight.
• The ramp/slope is permanent.
• There is not a level landing at the top of the ramp/slope.
• The ramp does not have handrails.

You are on Ramp or Slope and Steps (Memorial Chapel). Skip to the next section.

Ramp or Slope and Steps (Memorial Chapel)

• There is a ramp with a steep gradient and a width less than 75cm.
• The ramp does not have handrails.
• There are 2 steps.
• The steps are not clearly marked and there are no handrails.
• The ramp overcomes the steps.
• Visitors are requested to request the portable ramp be arranged before their visit.

You are on Outside Access (St Michael's Chapel). Skip to the next section.

Outside Access (St Michael's Chapel)

• This information is for the entrance located in the passageway off the central courtyard.
• There is not level access into the venue.
• The main door(s) open(s) away from you (push).
• The door(s) is / are single.
• The door(s) is / are heavy.
• The width of the door opening is 82cm (2ft 8in).

You are on Ramp or Slope and Steps (St. Michael's Chapel). Skip to the next section.

Ramp or Slope and Steps (St. Michael's Chapel)

• There is a ramp with a steep gradient and a width between 75cm and 150cm.
• The ramp does not have handrails.
• There is one step.
• The step is clearly marked but there are no handrails.
• The ramp overcomes the step.

You are on Outside Access (Office). Skip to the next section.

Outside Access (Office)

• This information is for the entrance located at the front of the building.
• There is level access into the venue.
• There is a bell/buzzer.
• The height of the bell/buzzer is 141cm (4ft 8in).
• The main door(s) open(s) away from you (push).
• The door(s) is / are single.
• The door(s) is / are heavy.
• The width of the door opening is 75cm (2ft 6in).

Collapse all Expand all

• Second set of doors View
  • There is a small raised threshold in the doorway.

You are on Level Change (Office). Skip to the next section.

Level Change (Office)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located in front of the rear entrance to the office.
• The ramp/slope gradient is steep.
• The ramp/slope is permanent.
• There is not a level landing at the top of the ramp/slope.
• The ramp does not have handrails.
• The width of the ramp/slope is 110cm (3ft 7in).

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is a hearing assistance system.
• The system is a fixed loop.
• Staff are trained to use the system.
• The hearing assistance system was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 04/10/2023.
• The hearing assistance system was working at the time of testing.
• This venue does play background music.
• Music is played in the chapels during services.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are good.

Collapse all Expand all

• Comments View
  • The crematorium complex has various dropped kerbs and access ramps on slopes with varying inclines between buildings.

You are on Accessible Toilet (Left Hand Transfer). Skip to the next section.

Accessible Toilet (Left Hand Transfer)

• Accessible toilet facilities are available.

Collapse all Expand all

• Location and Access View
  • There is pictorial and written text signage on or near the toilet door.
  • This accessible toilet is located in the outbuilding next to St. Richard's Chapel.
  • There is not level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 85cm (2ft 9in).
  • The door is easy to open.
  • The dimensions of the accessible toilet are 220cm x 180cm (7ft 3in x 5ft 11in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 120cm (3ft 11in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and waste paper pedal bin disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 75cm (2ft 6in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 81cm (2ft 8in).
• Comments View
  • There is a steep ramp in front of the entrance to the accessible toilet.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

Collapse all Expand all

• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located in the outbuilding next to St. Richard's Chapel.
  • Inside the venue, there is not level access to the female and male toilets.
  • Lighting levels in the female and male toilets are good.
• Comments View
  • There is a 10cm high step into the female and male standard toilets.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents can be requested in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• This service cannot be requested.