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Swan Inn

Swan Street, Isleworth, Middlesex, TW7 6XA

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Access Guide

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Introduction

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Isleworth.
  • The nearest underground station is Richmond.

Opening Times

  • Monday 11:00 - 23:30.
  • Tuesday 11:00 - 23:30.
  • Wednesday 11:00 - 23:30.
  • Thursday 11:00 - 23:30.
  • Friday 11:00 - 00:00.
  • Saturday 11:00 - 00:00.
  • Sunday 09:00 - 23:00.

Parking

  • The venue does not have its own car park.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are single.
  • The door(s) is / are heavy.
  • The width of the door opening is 88cm (2ft 11in).
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open(s) away from you (push).
    • The door(s) is / are single.
    • The door(s) is / are permanently held open.
    • The width of the door opening is 80cm (2ft 7in).

Level Change (Main Entrance)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located at the entrance.
  • There is/are 1 step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are shallow (2cm - 10cm).
  • There is not a/are not handrail(s) at the step(s).

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played throughout the venue.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are bright.

Eating and Drinking

  • The bar does serve food.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is approximately 3m (3yd 10in) from the main entrance.
  • The distance between the floor and the lowest table is 61cm (2ft).
  • The distance between the floor and the highest table is 70cm (2ft 4in).
  • Plastic / takeaway cups are not available.
  • Plastic / takeaway cutlery is not available.
  • Drinking straws are available.
  • Children are welcomed in the bar area.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are available in large print.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is main meals and snacks.

Accessible Toilet

  • There are not accessible toilet facilities within this venue.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located to the right of the bar.
    • The female toilet(s) is/are approximately 12m (13yd 4in) from the main entrance.
    • Inside the venue, there is level access to the female toilet(s).
    • Lighting levels are bright.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located to the left of the bar.
    • The male toilet(s) is/are approximately 12m (13yd 4in) from the main entrance.
    • Lighting levels are medium.
  • Comments View
    • The male toilets have separate entrances for the cubicles and the urinals.
    • The entrance for the urinals is accessed by a shallow step.

Additional Info

  • Staff do not receive disability awareness / equality training.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located within the garden.
  • A member of staff trained in BSL skills is not normally on duty.