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Swimming Pools

Emerald Avenue, Fleet, Hampshire, GU51 5EE

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Access Guide

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Getting Here

  • By Road View
    • The leisure centre is located on the outskirts of Fleet just off Emerald Avenue. There are various routes to the the leisure centre.
    • The leisure centre has it's own car park.
  • By Bus View
    • There is not a bus stop within 150 metres of the venue.
  • By Train View
    • The nearest Railway Station is Fleet.

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • Staff receive disability awareness/equality training.
  • There is a member of staff trained in British Sign Language.
  • Staff receive deaf awareness training.
  • There is not an assistance dog toilet or toileting area at the venue/near by.
  • Water bowls for assistance dogs are available.
  • There are mobility aids available.
  • The mobility aids available include wheelchairs.

Parking, Main Entrance and Reception

Entrance (Wetside Changing Village)

  • Entrance View
    • This information is for the entrance located just beyond the reception foyer.
    • The entrance area/door is clearly signed.
    • There is step-free access at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) is/are light.
    • The width of the door opening is 155cm.

Wetside - Changing Village

  • There is step free access throughout the wet side changing village.
  • There is a changing places facility located to the left after you enter.
  • The main changing area is located ahead as you enter to the left.
  • The surface of the flooring is non-slip tiles.
  • The are individual changing cubicles with bench seating.
  • There are family changing rooms available with bench seating, baby changing benches and a play pen.
  • There is a group changing room available.
  • There is an accessible changing room available.
  • There is step free access into the shower facilities.

Changing Places (Wet Side - Changing Village)

  • Location and Access View
    • The facility is located to the left after you enter the changing village.
    • The facility is approximately 2m (2yd 7in) from the Wet Side Changing Village entrance.
    • There is level access to the facility.
    • The facility surveyed is for the sole use of disabled people.
    • The colour contrast between the external door and wall is good.
    • The colour contrast between the internal door and wall is good.
    • You do not need a key for the facility.
    • The door opens outwards.
    • The door is light.
    • The door is locked by a locking handle.
    • The door has a horizontal grab rail.
    • The width of the door is 90cm (2ft 11in).
    • The dimensions of the facility are 300cm x 400cm.
    • There is a clear 200cm x 180cm manoeuvring space in the facility.
    • The facility has a non-slip floor.
    • The colour contrast between the walls and floor is good.
  • Toilet Details View
    • The facility toilet is corner.
    • The transfer space on the left as you face the toilet is 330cm (10ft 10in).
    • Drop down rails are provided.
    • As you face the toilet the drop down rail(s) is/are on the left.
    • The colour contrast between the dropdown rail(s) and wall is good.
    • As you face the toilet there are vertical grab rails on both sides .
    • The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is good.
    • The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is good.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a spatula flush.
    • There is a toilet roll holder.
    • The height of the toilet roll holder is 90cm.
    • The toilet has a cistern.
    • The toilet seat colour contrast is good.
    • There is an emergency alarm for the toilet.
    • The emergency pull cord alarm is within reach and fully functional.
  • Changing Bench and Hoist Details View
    • The facility changing bench is free standing.
    • The facility changing bench height is adjustable.
    • The length of the facility changing bench is 190cm (6ft 3in).
    • The facility hoist is powered overhead.
    • The overhead hoist covers all areas in the cubicle.
  • Shower Details View
    • There is a shower unit with a detachable shower head.
    • The shower head is height adjustable.
    • The adjustable shower head can be placed between 120cm and 140cm when mounted.
    • There is a flip-down/tip-up seat for the shower.
    • The height of the flip-down/tip-up or fixed seat is 50cm (1ft 8in).
    • Horizontal and/or dropdown rails are available on both sides of the shower seat.
    • The colour contrast between the rails and wall is good.
    • There is a vertical grab rail.
    • The colour contrast between the vertical grab rail(s) and wall is good.
  • Other Facilities View
    • A privacy screen is not available.
    • The type of wash basin is fixed.
    • The height of the wash basin is 70cm.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Wall mounted grab rails are available at the wash basin.
    • As you face the wash basin, the wall mounted grab rails are on both sides.
    • The colour contrast between the wash basin grab rail(s) and wall is good.
    • There is a soap dispenser.
    • The height of the soap dispenser is 90cm.
    • Wide tear off paper roll is not available.
    • There is a hand dryer.
    • The hand dryer is at the recommended height of 80cm-100cm.
    • There is not a towel dispenser.
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is a/are female sanitary disposal units.
    • There is an emergency alarm for the facility.
    • The emergency pull cord alarm is within reach and fully functional.
    • There is a coat hook.
    • There are coat hooks in the toilet at 130cm and 145cm from the floor.
    • There is not a flashing fire alarm beacon within the toilet.
    • The lighting levels are good.

Accessible Changing Room (Wet Side - Changing Village)

  • There is an/are accessible changing room(s) available.
  • The accessible changing room is located to the left of the corridor leading into the main changing area.
  • There is level access to the accessible changing room(s).
  • The accessible changing room(s) is/are approximately 8m (8yd 2ft) from the Wet Side Changing Village entrance.
  • The door opens outwards.
  • The width of the door is 94cm (3ft 1in).
  • The door is locked by a locking handle.
  • The dimensions of the accessible changing room(s) are 240cm x 250cm (7ft 10in x 8ft 2in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 170cm (5ft 7in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The fixtures/facilities available in the accessible changing room(s) include; a chair/stool, handrails, a drop down rail, a toilet, a wash basin and a wheel in shower.
  • Wall mounted rails are available.
  • The toilet seat is 47cm (1ft 7in) above floor level.
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The height of the sink is 74cm (2ft 5in).
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm in the cubicle.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is a mirror in the accessible changing room.
  • The mirror is not placed at a lower level (60cm from the floor) or at an angle for ease of use.
  • There is a wheel in shower.
  • The facilities available in the accessible changing room are a wheel in shower and handrails.
  • The height of the seat is 50cm (1ft 8in).

Accessible Toilet(s) (Wet Side - Changing Village)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • The accessible toilet surveyed is for the sole use of disabled people.
    • This accessible toilet is located at the rear of the changing village.
    • There is step free access to the accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The door opens outwards.
    • The door is light.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 90cm (2ft 11in).
    • The dimensions of the accessible toilet are 150cm x 230cm (4ft 11in x 7ft 7in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm in front of the seat.
    • The toilet has a non slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 85cm (2ft 9in).
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a backrest.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 86cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer can be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The toilet seat colour contrast is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.
  • Comments View
    • There is an additional accessible toilet with the lateral transfer space on the right in the same location.

Standard Toilet(s) (Wet Side Changing Village)

  • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located at the side of the changing village.
    • The female and male toilets are approximately 10m (10yd 2ft) from the West Side Changing Village entrance.
    • There is step free access to the female and male toilet(s).
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet with wall-mounted grab rails is available.
    • There are horizontal grab rails on both sides of the seat and a vertical rail on the right.
    • The wash basin tap type is sensor.
    • There is not a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.

25m Main Pool

  • There is step free access from the changing village to the poolside area.
  • The 25m main pool is located to the left after exiting the changing village, at the centre of the poolside area.
  • There is not a ramped entrance into the water.
  • There is a wet side chair available.
  • There is a platform lift available to enter the water.
  • The dimensions of the platform lift are 120cm x 120cm.
  • The controls are operated by a member of staff.
  • There is a hoist for wheelchair users to access the water.
  • The hoist is manual.
  • There are steps into the swimming pool.
  • There are 7 steps.
  • The steps do have handrails.
  • The handrails are on the left side as you enter the water.
  • There is a ladder type entrance into the water.
  • There is a handrail on both sides of the ladder.
  • There are two disability swimming sessions each week. They are on Thursday afternoon which is run by the leisure centre and on Sunday which is run by an independent club.
  • For more information please contact the venue.

25m Training Pool

  • There is step free access from the changing village to the poolside area.
  • The 25m training pool is located to the right after exiting the changing village.
  • There is a platform lift available to enter the water.
  • The dimensions of the platform lift are 120cm x 120cm.
  • The controls are operated by a member of staff.
  • There is a hoist for wheelchair users to access the water.
  • There is a ladder type entrance into the water.
  • There is a handrail on both sides of the ladder.
  • The floor of the swimming pool is moveable and can be raised or lowered depending on the swimming pool's use.
  • The temperature of the pool can be raised or lowered depending on the swimming pool's use.
  • The training pool can be used for Hydrotherapy sessions.
  • There are two disability swimming sessions each week. They are on Thursday afternoon which is run by the leisure centre and on Sunday which is run by an independent club.
  • For more information please contact the venue.

25m Teaching Pool

  • There is step free access from the changing village to the poolside area.
  • The 25m training pool is located to the left after exiting the changing village.
  • There is a wet side chair available.
  • There is a hoist for wheelchair users to access the water.
  • The hoist is manual.
  • There is a ladder type entrance into the water.
  • There is a handrail on both sides of the ladder.

Other Floors

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are for public use.
    • The stairs are located along the main corridor.
    • The stairs are clearly visible from the entrance.
    • The floors which are accessible by stairs are Ground Floor and First Floor.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are not between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are provided on landings.
    • The lighting levels at the steps are good.

Lift

  • There is a lift for public use.
  • The lift is located along the main corridor.
  • Signs indicating the location of the lift are clearly visible from the entrance.
  • The lift is approximately 15m (16yd 1ft) from the main entrance.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are Ground Floor and First Floor.
  • Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is poor.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 110cm (3ft 7in).
  • The dimensions of the lift are 140cm x 200cm (4ft 7in x 6ft 7in).
  • There are no separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.

Designated Seating Area(s) (Viewing Gallery)

  • The name of the designated seating area is Viewing Gallery.
  • There is ramped/sloped access to the designated seating area.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a/are handrail(s) at the ramp/slope.
  • The handrail(s) is/are on the right going up.
  • The designated seating area(s) is/are not clearly marked/signed.
  • The view from this seating area is good.
  • Companions sit next to the patron.
  • There is sufficient space for an assistance dog to rest next to you.
  • There is an accessible toilet close to the seating area.

Accessible Toilet(s) (Viewing Gallery)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • The accessible toilet surveyed is not for the sole use of disabled people.
    • This accessible toilet is located on the first floor, to the left after you exit the lift, next to the viewing gallery.
    • This accessible toilet is approximately 2m (2yd 7in) from the designated viewing gallery.
    • There is step free access to the accessible toilet, via lift.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The door opens inwards.
    • The door is light.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 90cm (2ft 11in).
    • The dimensions of the accessible toilet are 155cm x 195cm (5ft 1in x 6ft 5in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm in front of the seat.
    • The toilet has a non slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 85cm (2ft 9in).
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a backrest.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 90cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The toilet seat colour contrast is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
    • The baby change table is not height adjustable.
    • The height of the baby change table once extended is 90cm (2ft 11in).

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