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Syon Gardens

Syon Park, London Road, Brentford, Middlesex, TW8 8JF

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Access Guide

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Introduction

Location

  • The venue is situated outside the centre of the town.
  • This venue is situated in Brentford.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest mainline station is Syon Lane.

Opening Times (17th March - 2nd November)

  • Monday 10:30 - 17:00..
  • Tuesday 10:30 - 17:00..
  • Wednesday 10:30 - 17:00..
  • Thursday 10:30 - 17:00..
  • Friday 10:30 - 17:00..
  • Saturday 10:30 - 17:00..
  • Sunday 10:30 - 17:00..
  • Comments View
    • Please note: Last admission is one hour before closing. In severe weather conditions, the Gardens may be closed to visitors for safety reasons. .

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is at the front of the venue.
    • The car park type is open air/surface.
    • There are 6 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 300cm x 490cm (9ft 10in x 16ft 1in).
    • The nearest designated bay is 35m (38yd) from the visitor centre entrance.
    • The furthest designated bay is 45m (49yd) from the visitor centre entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are loose chippings.
    • The car park surface is tarmac.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details View
    • There is not a designated drop off point.

Outside Access (Syon Gardens Entrance)

  • This information is for the entrance located leading into Syon Gardens.
  • There is level access into the venue.
  • The main doors open away from you (push).
  • The doors are permanently held open.
  • The door opening is 137cm (4ft 6in) wide.

Outside Access (Visitor Centre Entrance)

  • This information is for the entrance located at the front of the venue.
  • The door opening is 89cm (2ft 11in) wide.

Reception (Visitor Centre )

  • The reception desk is 1m (3ft 3in) from the Visitor Centre entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height.
  • The desk does not have a lowered section.
  • Lighting levels are bright.
  • There is not a hearing assistance system.

Inside Access (Syon Gardens)

  • There is not level access to the service.
  • Motorised scooters are allowed in public parts of the venue.
  • Lighting levels are bright.

Level Change (Syon Gardens)

  • Throughout the venue there are a series of easy to moderate slopes.
  • In some parts the paths are uneven or have a grass surface.

Outside Access (The Great Conservatory Main Entrance)

  • This information is for the entrance located at the front of The Great Conservatory.
  • There is not level access into the venue.
  • The main doors open towards you (pull).
  • The doors are double width.
  • The door opening is 167cm (5ft 6in) wide.

Level Change (The Great Conservatory Main Entrance)

  • There are steps to access this area / service.
  • The steps are located in front of entrance.
  • There is / are 5 step(s) to the area / service.
  • The steps are not clearly marked.
  • The steps are medium.
  • The steps do not have handrails.

Outside Access (The Great Conservatory Side Entrance)

  • This information is for the entrance located at the side of The Great Conservatory.
  • There is not level access into the venue.
  • The main doors open away from you (push).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 123cm (4ft 0in) wide.

Level Change (The Great Conservatory Side Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading up to the entrance.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.
  • The width of the ramp or slope is 123cm (4ft 0in).

Outside Access (The Great Conservatory Rear Entrance)

  • This information is for the entrance located at the rear of The Great Conservatory.
  • There is not level access into the venue.
  • The main doors open towards you (pull).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 162cm (5ft 4in) wide.

Level Change (The Great Conservatory Rear Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.

Inside Access (The Great Conservatory)

  • There is level access to the service.
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • Lighting levels are bright.
  • Customers cannot charge scooters or wheelchairs at the venue.

Outside Access (Syon Gardens to Refectory)

  • This information is for the entrance located to the left of The Great Conservatory.
  • There is level access into the venue.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 84cm (2ft 9in) wide.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is located to the left of the path leading to Syon Gardens.
    • There is not level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 82cm (2ft 8in).
    • The door is light.
    • The dimensions of the accessible toilet are 156cm x 176cm (5ft 1in x 5ft 9in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 81cm (2ft 8in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are general domestic waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 44cm (1ft 5in).
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 119cm (3ft 11in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.

Level Change (Accessible Toilet)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located in front of the toilet.
  • The ramp/slope is moderate.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.

Standard Toilet(s)

Level Change (Standard Toilets)

  • There are steps to access this area / service.
  • The steps are located in front of entrance.
  • There is / are 1 step(s) to the area / service.
  • The steps are not clearly marked.
  • The steps are shallow.
  • The steps do not have handrails.

Additional Info

  • Staff do not receive disability awareness / equality training.
  • A member of staff trained in BSL skills is not normally on duty.