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Syon House

Syon Park, London Road, Brentford, Middlesex, TW8 8JF

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Access Guide

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Introduction

Location

  • This venue is situated in Syon Park.
  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Syon Lane.

Opening Times (March-October)

  • The venue has seasonal opening times and please contact the venue for details of opening times.
  • Comments View
    • House also opens all Bank Holidays between March and October.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is at the front of the venue.
    • The car park type is open air/surface.
    • There are 6 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 300cm x 490cm (9ft 10in x 16ft 1in).
    • The nearest designated bay is 35m (38yd) from the visitor centre entrance.
    • The furthest designated bay is 45m (49yd) from the visitor centre entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are loose chippings.
    • The car park surface is tarmac.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details View
    • There is not a designated drop off point.

Outside Access (Visitor Centre Entrance)

  • This information is for the entrance located at the front of the venue.
  • The door opening is 89cm (2ft 11in) wide.

Reception (Visitor Centre )

  • The reception desk is 1m (3ft 3in) from the Visitor Centre entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height.
  • The desk does not have a lowered section.
  • Lighting levels are bright.
  • There is not a hearing assistance system.

Outside Access (Syon House Entrance)

  • This information is for the entrance located at the front of Syon House.
  • There is not level access into the venue.
  • The main doors open away from you (push).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 187cm (6ft 2in) wide.

Level Change (Syon House Entrance)

  • There are steps to access this area / service.
  • The steps are located leading up to the entrance.
  • There is / are 7 step(s) to the area / service.
  • The steps are not clearly marked.
  • The steps are medium.
  • The steps do have handrails.

Reception

  • The reception desk is 2m (6ft 7in) from the Syon House entrance.
  • There is level access to reception from the entrance.
  • The reception desk is high height.
  • The desk does not have a lowered section.
  • Lighting levels are bright.
  • There is not a hearing assistance system.

Inside Access (Syon House)

  • There is not level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are not allowed in public parts of the venue.

Level Change (Syon House)

  • There are steps to access this area / service.
  • The steps are located leading from the foyer to the house.
  • There is / are 6 step(s) to the area / service.
  • Lighting levels at the steps are bright.
  • The steps are not clearly marked.
  • The steps are medium.
  • The steps do not have handrails.
  • Comments View
    • There are another set of 4 steps on the other side of the foyer.

Museum

  • Exhibits cannot be audio described.
  • Video tours are not available.
  • There is not a hearing assistance system.
  • Concessions are available.
  • There is a wheelchair to borrow.
  • To borrow the wheelchair, ask at the information desk.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are LG-G.
    • There are 15+ steps between floors.
    • The steps are not clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on the left going up.
    • There is a landing.
    • The lighting level is bright.
  • Other View
    • The services on the floors which are not accessible are an exhibition of Syon Abbey.

Accessible Toilet

  • There are not accessible toilets within this venue designated for public use.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located within the grounds.
  • A member of staff trained in BSL skills is not normally on duty.