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Terminal 1 Baggage Reclaim

Manchester Airport, Manchester, M90 1QX

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Access Guide

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Introduction

Location

  • Baggage Reclaim is accessed from Immigration, and leads to the Arrivals Hall through Customs.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are 1-M-2.
    • There are 15 steps between floors.
    • The lighting levels are bright.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is not a landing.
  • Other View
    • The services / areas on the floors which are not accessible are the seating on the mezzanine level.

Lift

  • There is a lift for public use.
  • The lift is located at the front of the Baggage Hall.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are 1-2.
  • The lift is 8m (8yd 2ft) from the Immigration exit.
  • Staff do not need to be notified for use of the lift.
  • The dimensions of the lift are 95cm x 210cm (3ft 1in x 6ft 11in).
  • The clear door width is 80cm (2ft 7in).
  • There are separate entry and exit doors in the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are not within 120cm from the floor.
  • 111-123.
  • The lighting level in the lift is medium.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • Comments View
    • The lift gives step free access to the Baggage Hall from the Immigration area.

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • The lighting levels are bright.
  • Comments View
    • The distances to the front of the carousels from the lifts are as follows:-
    • Carousels 1, 2 and 3 - 20 metres
    • Carousel 4 - 46 metres
    • Carousel 5 - 56 metres
    • Carousel 6 - 37 metres.
    • Photographs 3 and 4 show the luggage trolleys, which require a £1 or €2 coin to release.

Baggage Services Desk

  • This desk is 46m (50yd) from the lift.
  • There is level access to this desk from the lift.
  • The desk is high.
  • The desk has a lowered section.
  • Lighting levels are bright.
  • There is not a hearing assistance system.
  • The baggage services desk is located at the rear of the Baggage Hall, next to the Customs exit.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 56m (61yd 9in) from the lift.
    • This accessible toilet is located at the front of Carousel 5.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 88cm (2ft 11in).
    • The door is light.
    • The dimensions of the accessible toilet are 126cm x 212cm (4ft 2in x 6ft 11in).
    • There is a clear 150cm x 150cm manoeuvring space in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 92cm (3ft).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm in the cubicle.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 52cm (1ft 8in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is fair.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Comments View
    • All accessible toilets within the airport have Non Visual Disabilities signage (photograph 4).
    • There is a RoomMate device available for the accessible toilet. RoomMate is an electronic, wall-mounted device which offers audio description of the toilet to blind and visually impaired visitors. For use of the RoomMate please phone the venue in advance.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilets are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilets are located on the far side of Carousel 5.
    • The female and male toilets are 90m (98yd 1ft) from the lifts.
    • Inside the venue, there is level access to the female and male toilets.
    • Lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located by the toilets on the far side of Carousel 5.
    • The height of the baby change table once extended is 84cm (2ft 9in).
    • Inside the venue, there is level access to the baby change facility.
  • Comments View
    • There are also standard toilets available by Carousel 6.
    • These contain cubicles with grab rails fitted and doors which open outwards.

Customs Exit

  • The Customs exit contains barriers, 91cm wide, then double doors, permanently held open, 150cm wide.
  • This area is 42 metres from the lifts.

Outside Access (Kaba Doors)

  • This information is for the entrance located at the rear of the Baggage Hall, past Customs.
  • There is not level access into the venue.
  • The main door(s) open away from you (push).
  • The doors are single width.
  • The door(s) is / are heavy.
  • The door opening is 103cm (3ft 5in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open away from you (push).
    • The doors are single width.
    • The door(s) is / are heavy.
    • The door opening is 103cm (3ft 5in) wide.
  • Comments View
    • The details here are for doors to the right of the Kaba doors as you face them.
    • Wheelchair users can be accompanied through these doors by a member of staff if they do not want to go through the Kaba doors.
    • There is a phone next to the first door to call for assistance through these doors.
    • The Kaba doors open automatically and are 93cm wide.
    • There are 2 sets of doors.
    • The Kaba doors are 39 metres from the Customs area.
    • They lead out towards the exit.

Level Change (Kaba Doors)

  • There is a ramp located on the far side of the Kaba doors.
  • The ramp is moderate.
  • The ramp is permanent.

Airport Shop

  • The photograph shows the airport shop, located between the Kaba doors and the exit.

Outside Access (Exit)

  • This information is for the entrance located past the Kaba doors.
  • Comments View
    • There is level access at the exit.
    • The doors open automatically.
    • The doors are double width.
    • The door opening is 140cm (4ft 7in) wide.
    • The exit is 27 metres from the Kaba doors.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is not generally on duty.
  • This service can be requested.
  • Staff are Text Relay aware.