You are on COVID-19 Information (Manchester Airport). Skip to the next section.

COVID-19 Information (Manchester Airport)

• The information in this section was taken in October 2020.
• The terminals remain open for business aligned to passenger schedules. However Terminals 2 and 3 have closed with all operations concentrated in Terminal 1. Further information on terminal changes can be found here.
• Some of the car products have paused trading due to the changes in terminal operations. At present this includes; Meet and Greet products in all terminals, Jet Parks products and the Terminal 2 car parking products.
• There have been no changes to the airports opening times.
• A small external queuing system exists for Terminal 1 A.
• To manage social distancing in the terminals, only travelling persons are permitted in terminal buildings.
• For guests requiring special assistance they may be assisted up to such a point where they have reported to ABM or proceeded through security having completed the check-in process.
• In Terminal 1 on the main departures level (A), access to the check-in hall is permitted only through Doors 2. Doors 1 & 3 are unavailable during this time.
  Access into the terminal using the escalator from the Skylink us not available. Adjacent lifts/stairs should be used.
• Hand sanitiser is available at all entry/exit points and key 'high touch' areas. These have been positioned so as to not impede general access around the site.
• General orientation around the buildings is unchanged with the exception of Terminal 1 check-in.
• Signage is in place across the site to enforce the social distancing measures. This is supported by regular audio announcements.
• Protective screens have been installed at all counters where face to face transactions occur including the reception points for assistance, check-in, ticket desks and in retail outlets. In other areas such as security where this is not practical, the wearing of face coverings is mandatory.
• Toilets are available.
• There have been no changes to the toileting facilities.
• The adult changing facility in Terminal 2 is currently closed due to the closure of the terminal.
• Additional Customer Service personnel have been added within the check-in halls to manage access control for travelling guests only.
• • From December 2020, COVID testing will be available to meet UK and foreign government requirements for travel to destinations which require evidence of a negative test for entry or to reduce quarantine periods. From 15th December 2020, passengers arriving in the UK will be able to reduce their quarantine period by taking a test five days after arrival and receiving a negative result.
• For more information about the measures in place for Covid-19 please click here (new tab) .

You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include Greggs, the Spud Factory, Joe's Kitchen, Post Office, Travelex Foreign Exchange, Boots, WHSmith, Spar, The Aviation Shop, Voyager Arcade and Car Rental Courtesy Phones.
• Related link Terminal 1 Baggage Reclaim.
• Http://www.disabledgo.com/access-guide/manchester-airport/terminal-1-baggage-reclaim-2

You are on Introduction. Skip to the next section.

Introduction

• Related link Terminal 1 Main Check In.
• Https://www.accessable.co.uk/manchester-airport/access-guides/terminal-1-main-check-in-a
• Related link Terminal 1 Pre Duty Free Departure Lounge.
• Https://www.accessable.co.uk/manchester-airport/access-guides/terminal-1-pre-duty-free-departure-lounge

You are on Getting Here. Skip to the next section.

Getting Here

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• By Road View
  • Manchester Airport is 9 miles south of Manchester City Centre, next to the M56 and with easy links to the M6, M60 and M62.
    The postcode for the airport is M90 1QX. Please note, your Sat-Nav may not reflect the most updated road layout.
  • There are a number of official airport parking options available.
  • For more information on getting to Manchester Airport by car please click here (opens new tab).
• By Bus View
  • There is a bus stop within 150 metres of the venue.
  • Manchester Airport is well-served by a network of local and regional buses, running daily from early morning to late night; including weekends and bank holidays.
  • For more information on getting to Manchester Airport by bus please click here (opens new tab).
• By Train View
  • The nearest Railway Station is Manchester Airport Station.
  • The station is located at the heart of the airport campus, which means passengers have easy access to all the terminals. With moving walkways throughout, it should take no more than 5-15 minutes to get to and from the terminals.
  • For more information on getting to Manchester Airport by train please click here (opens new tab).
  • For more information on the Access Guide for Manchester Airport Station please click here (opens new tab).

You are on Outside Access (Main Security Entrance). Skip to the next section.

Outside Access (Main Security Entrance)

• This information is for the entrance located at the rear of the Main Check In Hall, opposite central entrance.
• There is level access into the venue.
• The main door(s) open towards you (pull).
• The doors are double width.
• The door(s) is / are permanently held open.
• The door opening is 178cm (5ft 10in) wide.

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• Comments View
  • This entrance is 59 metres from the new Reception Point for Assistance.

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a member of staff available for help and assistance.
• There is not a member of staff trained in British Sign Language.
• British Sign Language interpreters can be provided on request.
• The alternative formats documents can be provided in include; Braille on request and large print on request.
• There is not an assistance dog toilet or toileting area at the venue/nearby.
• Water bowls for assistance dogs are available.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• This venue does not play background music.
• Lighting levels are medium.
• Motorised scooters are allowed in public parts of the venue.

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Fast Lane Passport Security Desk

• This is for wheelchair users and all passengers with a disability.
• The security desk is 45 metres from the main security entrance.
• There is a gate, 190cm wide, next to the desk for passengers to access the security lanes.
• There are new auto readers located at this security desk, as shown in photograph 1.

You are on Security Lanes 2-3. Skip to the next section.

Security Lanes 2-3

• Wheelchair users will need to access lane 3, which contains a 90cm wide gate (shown in the photograph).
• These lanes are 22 metres from the Fast Lane Passport Security Desk.
• The entrance to the Pre Duty Free Departure Lounge is 12 metres from these security lanes.

You are on Outside Access (Staff Channel Entrance). Skip to the next section.

Outside Access (Staff Channel Entrance)

• This information is for the entrance located in the far left corner of the Main Check In Hall.
• There is level access into the venue.
• The main door(s) open towards you (pull).
• The doors are single width.
• The door(s) is / are permanently held open.
• The door opening is 100cm (3ft 3in) wide.

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• Comments View
  • This entrance will only be used by passengers being assisted by a member of staff.
  • Passengers not accompanied by a member of staff cannot use this entrance.
  • This entrance is not available to use during the morning peak period.

You are on Staff Channel Security Desk. Skip to the next section.

Staff Channel Security Desk

• This is 3 metres from the Staff Channel entrance.

You are on Security Lane 14. Skip to the next section.

Security Lane 14

• Passengers being assisted by an OCS representative will pass through Security Lane 14, which has a 95cm wide gate.
• The passenger will then be assisted into the Pre Duty Free Departure Lounge.