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Terminal 1 Main Departures (Level 5) Security

Manchester Airport, Manchester, M90 1QX

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Access Guide

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COVID-19 Information (Manchester Airport)

  • The information in this section was taken in October 2020.
  • The terminals remain open for business aligned to passenger schedules. However Terminals 2 and 3 have closed with all operations concentrated in Terminal 1. Further information on terminal changes can be found here.
  • Some of the car products have paused trading due to the changes in terminal operations. At present this includes; Meet and Greet products in all terminals, Jet Parks products and the Terminal 2 car parking products.
  • There have been no changes to the airports opening times.
  • A small external queuing system exists for Terminal 1 A.
  • To manage social distancing in the terminals, only travelling persons are permitted in terminal buildings.
  • For guests requiring special assistance they may be assisted up to such a point where they have reported to ABM or proceeded through security having completed the check-in process.
  • In Terminal 1 on the main departures level (A), access to the check-in hall is permitted only through Doors 2. Doors 1 & 3 are unavailable during this time.
    Access into the terminal using the escalator from the Skylink us not available. Adjacent lifts/stairs should be used.
  • Hand sanitiser is available at all entry/exit points and key 'high touch' areas. These have been positioned so as to not impede general access around the site.
  • General orientation around the buildings is unchanged with the exception of Terminal 1 check-in.
  • Signage is in place across the site to enforce the social distancing measures. This is supported by regular audio announcements.
  • Protective screens have been installed at all counters where face to face transactions occur including the reception points for assistance, check-in, ticket desks and in retail outlets. In other areas such as security where this is not practical, the wearing of face coverings is mandatory.
  • Toilets are available.
  • There have been no changes to the toileting facilities.
  • The adult changing facility in Terminal 2 is currently closed due to the closure of the terminal.
  • Additional Customer Service personnel have been added within the check-in halls to manage access control for travelling guests only.
  • • From December 2020, COVID testing will be available to meet UK and foreign government requirements for travel to destinations which require evidence of a negative test for entry or to reduce quarantine periods. From 15th December 2020, passengers arriving in the UK will be able to reduce their quarantine period by taking a test five days after arrival and receiving a negative result.
  • For more information about the measures in place for Covid-19 please click here (new tab) .

Introduction

  • Services / facilities within the building include Greggs, the Spud Factory, Joe's Kitchen, Post Office, Travelex Foreign Exchange, Boots, WHSmith, Spar, The Aviation Shop, Voyager Arcade and Car Rental Courtesy Phones.
  • Related link Terminal 1 Baggage Reclaim.
  • Http://www.disabledgo.com/access-guide/manchester-airport/terminal-1-baggage-reclaim-2

Introduction

Getting Here

Outside Access (Main Security Entrance)

  • This information is for the entrance located at the rear of the Main Check In Hall, opposite central entrance.
  • There is level access into the venue.
  • The main door(s) open towards you (pull).
  • The doors are double width.
  • The door(s) is / are permanently held open.
  • The door opening is 178cm (5ft 10in) wide.
  • Comments View
    • This entrance is 59 metres from the new Reception Point for Assistance.

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • British Sign Language interpreters can be provided on request.
  • The alternative formats documents can be provided in include; Braille on request and large print on request.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.

Inside Access

  • There is level access to the service.
  • This venue does not play background music.
  • Lighting levels are medium.
  • Motorised scooters are allowed in public parts of the venue.

Fast Lane Passport Security Desk

  • This is for wheelchair users and all passengers with a disability.
  • The security desk is 45 metres from the main security entrance.
  • There is a gate, 190cm wide, next to the desk for passengers to access the security lanes.
  • There are new auto readers located at this security desk, as shown in photograph 1.

Security Lanes 2-3

  • Wheelchair users will need to access lane 3, which contains a 90cm wide gate (shown in the photograph).
  • These lanes are 22 metres from the Fast Lane Passport Security Desk.
  • The entrance to the Pre Duty Free Departure Lounge is 12 metres from these security lanes.

Outside Access (Staff Channel Entrance)

  • This information is for the entrance located in the far left corner of the Main Check In Hall.
  • There is level access into the venue.
  • The main door(s) open towards you (pull).
  • The doors are single width.
  • The door(s) is / are permanently held open.
  • The door opening is 100cm (3ft 3in) wide.
  • Comments View
    • This entrance will only be used by passengers being assisted by a member of staff.
    • Passengers not accompanied by a member of staff cannot use this entrance.
    • This entrance is not available to use during the morning peak period.

Staff Channel Security Desk

  • This is 3 metres from the Staff Channel entrance.

Security Lane 14

  • Passengers being assisted by an OCS representative will pass through Security Lane 14, which has a 95cm wide gate.
  • The passenger will then be assisted into the Pre Duty Free Departure Lounge.