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Terminal 2 Arrivals Baggage Reclaim

Manchester Airport, Manchester, M90 1QX

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Access Guide

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Introduction

Location

  • Baggage Claim is accessed from Immigration, and leads to the Arrivals Hall.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are 0-1.
    • There are 15+ steps between floors.
    • The lighting levels are medium.
    • The steps are clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.

Lift

  • There is a lift for public use.
  • The lift is located just inside the Baggage Hall.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are 0-1.
  • The lift is 13m (14yd 8in) from the Immigration exit.
  • Staff do not need to be notified for use of the lift.
  • The dimensions of the lift are 180cm x 309cm (5ft 11in x 10ft 2in).
  • The clear door width is 178cm (5ft 10in).
  • There are separate entry and exit doors in the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The lighting level in the lift is medium.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • Comments View
    • The lift gives step free access to the baggage carousels from Immigration.

Inside Access

  • There is level access to the service.
  • This venue does not play background music.
  • The lighting levels are medium.
  • Comments View
    • There are 5 baggage carousels located here, the following distances from the lift:-
    • 1 - 72 metres
    • 2 - 50 metres
    • 3 - 28 metres
    • 4 - 22 metres
    • 5 - 43 metres.
    • Photograph 2 shows the luggage trolleys, which require a £1 or €2 coin to release.

Baggage Services Desk

  • The baggage services desk is 52m (57yd) from the lift.
  • There is level access from the lift.
  • The desk is high.
  • The desk does not have a lowered section.
  • Lighting levels are medium.
  • There is not a hearing assistance system.
  • The desk is located on the far left of the Baggage Reclaim Hall, by Carousel 5.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 38m (41yd 1ft) from the lift.
    • This accessible toilet is located on the far side of the Baggage Hall, by Carousel 3.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • The door is light.
    • The dimensions of the accessible toilet are 123cm x 205cm (4ft x 6ft 9in).
    • There is a clear 150cm x 150cm manoeuvring space in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 80cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are coat hook(s).
    • The coat hook is within 120cm (3ft 11in) from floor level.
  • Position of Fixtures View
    • Wall-mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 106cm (3ft 6in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is fair.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Comments View
    • All accessible toilets within the airport have Non Visual Disabilities signage (photograph 3).
    • There is a RoomMate device available for the accessible toilet. RoomMate is an electronic, wall-mounted device which offers audio description of the toilet to blind and visually impaired visitors. For use of the RoomMate please phone the venue in advance.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilets are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilets are located by Carousel 3.
    • The female and male toilets are 38m (41yd 1ft) from the lift.
    • Inside the venue, there is level access to the female and male toilets.
    • Lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located by Carousel 3.
    • The height of the baby change table once extended is 86cm (2ft 10in).
    • Inside the venue, there is level access to the baby change facility.
  • Comments View
    • The toilets contain cubicles with grab rails fitted and doors which open outwards.
    • They also contain ritual washing facilities, which are accessed by a deep step (shown in photograph 4).

Outside Access (Customs Channels)

  • This information is for the entrance located at the rear of the hall, between carousels 3 and 4.
  • There is level access into the venue.
  • There are no doors at this entrance.
  • The door opening is 148cm (4ft 10in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • There are no doors at this entrance.
    • The door opening is 148cm (4ft 10in) wide.
  • Comments View
    • There are securty barriers, 94cm wide, in front of the first set of doors.

Outside Access (Kaba Doors Exit to Arrivals Hall)

  • This information is for the exit located at the far side of the Baggage Reclaim Hall.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 103cm (3ft 4in) wide.
  • There is a second set of doors.
  • The doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 103cm (3ft 4in) wide.
  • The details here are for doors to the right of the Kaba doors as you face them.
  • Wheelchair users can be accompanied through these doors by a member of staff if they do not want to go through the Kaba doors.
  • There is a phone next to the first door to call for assistance through these doors.
  • The Kaba doors open automatically and are 93cm wide.
  • There are 2 sets of doors.
  • The Kaba doors are 45 metres from the lifts.
  • They lead out towards the exit.

Outside Access (Exit to the Arrivals Hall)

  • This information is for the entrance located just past the Kaba doors.
  • The main door(s) open automatically (away from you).
  • The doors are double width.
  • The door opening is 297cm (9ft 9in) wide.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is not generally on duty.
  • This service can be requested.
  • Staff are Text Relay aware.