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Terminal 2 Arrivals Immigration

Manchester Airport, Manchester, M90 1QX

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Access Guide

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Introduction

Location

  • Immigration is accessed from the Arrivals Gates and leads to Baggage Reclaim.

Outside Access (Wheelchair access and FastTrack Lane Entrance)

  • This information is for the entrance located at the front of the Immigration area.
  • There is level access into the venue.

Immigration Desk

  • The immigration desk is 26m (28yd) from the Disabled and Staff Channel entrance.
  • There is level access to the desk from the entrance.
  • The desk is high.
  • The desk does not have a lowered section.
  • Lighting levels are bright.
  • There is not a hearing assistance system.
  • The details here are for the desk on the far right hand side of the Immigration area, with a wider, 141cm gap between the desks.
  • The desk is 9 metres from the exit through to Baggage Reclaim.

Inside Access

  • There is level access to the service.
  • This venue does not play background music.
  • Lighting levels are bright.
  • Motorised scooters are allowed in public parts of the venue.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 7m (7yd 1ft) from the Disabled and Staff Channel entrance.
    • This accessible toilet is located to the right of the Disabled and Staff Channel entrance as you enter.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 186cm (6ft 1in).
    • The door is light.
    • The dimensions of the accessible toilet are 120cm x 180cm (3ft 11in x 5ft 11in).
    • There is not a clear 150cm x 150cm manoeuvring space in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 81cm (2ft 8in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is fair.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Comments View
    • All accessible toilets within the airport have Non Visual Disabilities signage (photograph 3).

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilets are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilets are located next to the adapted toilet.
    • The female and male toilets are 8m (8yd 2ft) from the Disabled and Staff Channel entrance.
    • Inside the venue, there is level access to the female and male toilets.
    • Lighting levels are bright.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the toilet area.
    • The height of the baby change table once extended is 86cm (2ft 10in).
    • Inside the venue, there is level access to the baby change facility.
  • Comments View
    • The toilets contain cubicles with grab rails fitted and doors which open outwards.

Outside Access (Exit To Baggage Reclaim)

  • This information is for the entrance located at the rear of the Immigration area.
  • There is level access into the venue.
  • The main door(s) open automatically.
  • The doors are double width.
  • The door opening is 220cm (7ft 3in) wide.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is not generally on duty.
  • This service can be requested.
  • Staff are Text Relay aware.