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Terminal 3 International Arrivals Baggage Reclaim

Manchester Airport, Manchester, M90 1QX

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Access Guide

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Introduction

Location

  • Baggage Reclaim is accessed from Immigration and leads to the Arrivals Hall.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are 1-2.
    • There are 15+ steps between floors.
    • The lighting levels are bright.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.

Lift

  • There is a lift for public use.
  • The lift is located opposite the Immigration exit.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are 1-2.
  • The lift is 5m (5yd 1ft) from the Immigration exit.
  • Staff do not need to be notified for use of the lift.
  • The dimensions of the lift are 185cm x 280cm (6ft 1in x 9ft 2in).
  • The clear door width is 165cm (5ft 5in).
  • There are separate entry and exit doors in the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are not within 120cm from the floor.
  • The controls are 103-121cm high.
  • The lighting level in the lift is medium.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • Comments View
    • The lift gives step free access to the Baggage Hall from Immigration.

Inside Access

  • There is level access to the service.
  • Comments View
    • The carousels are 7 metres from the lift.
    • Photograph 3 shows the luggage trolleys, which require a £1 or €2 coin to take.

Baggage Handling Agents Desk

  • The Baggage Handling Agents desk is 30m (33yd) from the lift.
  • The desk is high.
  • The desk does not have a lowered section.
  • Lighting levels are bright.
  • There is not a hearing assistance system.
  • The Baggage Handling Agents desk is located at the rear of the Baggage Hall.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 45m (49yd 8in) from the lift.
    • This accessible toilet is located on the left hand side of the Baggage Hall as you enter.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 87cm (2ft 10in).
    • The door is light.
    • The dimensions of the accessible toilet are 118cm x 168cm (3ft 10in x 5ft 6in).
    • There is not a clear 150cm x 150cm manoeuvring space in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 66cm (2ft 2in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are coat hook(s).
    • The coat hook is within 120cm (3ft 11in) from floor level.
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 102cm (3ft 4in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is fair.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Comments View
    • All accessible toilets within the airport have Non Visual Disabilities signage (photograph 3).

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilets are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilets are located on the left hand side of the Baggage Hall.
    • The female and male toilets are 48m (52yd 1ft) from the lift.
    • Inside the venue, there is level access to the female and male toilets.
    • Lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located on the left hand side of the Baggage Hall.
    • The height of the baby change table once extended is 90cm (2ft 11in).
    • Inside the venue, there is level access to the baby change facility.
  • Comments View
    • The toilets contain cubicles with grab rails fitted and doors which open outwards.

Customs Area

  • The photograph shows the customs area at the rear of the Baggage Hall.
  • Passengers need to pass through here to access the Arrivals Hall.
  • The Customs area is 23 metres from the lift.

Outside Access (Kaba Doors)

  • There is level access at these doors.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 93cm (3ft) wide.
  • There is a second set of doors.
  • The doors open automatically.
  • The doors are double width.
  • The door opening is 93cm (3ft) wide.
  • There is a phone available, shown in photograph 1, for passengers to use if they require assistance through the Kaba doors.
  • The phone is 11 metres from the Customs area, and the doors are a further 4 metres.
  • They lead out towards the exit.

Outside Access (Exit to the Arrivals Hall)

  • There is level access to the exit.
  • The main doors open automatically.
  • The doors are single width.
  • The door opening is 150cm (4ft 11in) wide.
  • The exit is 12 metres from the Kaba doors.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is not generally on duty.
  • This service can be requested.
  • Staff are Text Relay aware.