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Theology and Religion

Abbey House, Palace Green, Durham, DH1 3RS

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Accessibility Guide

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Introduction

  • Services / facilities within the building include staff offices, seminar rooms and classrooms.

Location

  • The venue is situated within the centre of the city.
  • This venue is situated in Durham.
  • The nearest mainline station is Durham.
  • There is not a bus stop within 150m (164yds) of the venue.

Parking

  • The venue does have its own car park.
  • Venue Car Park
    • Parking is free for all users.
    • The car park is located in front of the building.
    • The car park type is open air/surface.
    • There is/are 0 Blue Badge parking bay(s) within the car park.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are uneven surfaces.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does not have tactile paving.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details
    • There is not a designated drop off point.
  • Comments
    • This parking area is for disabled permit holders only.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are single.
  • The door(s) is / are heavy.
  • The width of the door opening is 112cm (3ft 8in).
  • Second set of doors
    • There is a second set of doors.
    • The door(s) open(s) away from you (push).
    • The door(s) is / are single.
    • The door(s) is / are permanently held open.
    • The width of the door opening is 88cm (2ft 11in).

Level Change (Main Entrance)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located leading to the entrance.
  • There is/are 4 step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.

Reception

  • The main reception is located to the left as you enter the building.
  • The desk is 6m (6yd 1ft) from the main entrance.
  • Clear signage for the reception area is visible from the entrance.
  • There is step free access to this reception area.
  • The lighting levels in the reception area are medium.
  • The reception desk/counter is high (110cm+).
  • There is a low section of the counter (76cm or below) available.
  • There is not a clear knee recess beneath the low counter.
  • The desk is staffed.
  • There is not a hearing assistance system.
  • Comments
    • There is seating available in the reception area.
    • The seating does not have armrests.
  • Opening Times
    • Monday 09:00 - 12:00.
    • Monday 14:00 - 17:00.
    • Tuesday 09:00 - 12:00.
    • Tuesday 14:00 - 17:00.
    • Wednesday 09:00 - 12:00.
    • Wednesday 14:00 - 17:00.
    • Thursday 09:00 - 12:00.
    • Thursday 14:00 - 17:00.
    • Friday 09:00 - 12:00.
    • Friday 14:00 - 17:00.
    • Saturday Closed.
    • Sunday Closed.

Inside Access

  • There is not level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • The lighting levels are varied.

Level Change (Inside Access)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located ahead as you enter the building.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The ramp does not have handrails.
  • The width of the ramp/slope is 112cm (3ft 8in).

Other Floors

  • Steps
    • The floors which are accessible by stairs are G, 1, 2.
    • The stairs are located immediately beyond the main entrance.
    • The stairs are approximately 4m from the main entrance.
    • There are 15+ steps between floors.
    • The lighting levels are medium.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
  • Other
    • The area(s)/service(s) on the floors which are not accessible is/are offices and classrooms.

Accessible Toilet

Standard Toilet(s)

Level Change (Standard Toilets)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located within the doorway to the standard toilets.
  • There is/are 1 step(s) to the area/service.
  • The lighting levels at the step(s) are medium.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is not a/are not handrail(s) at the step(s).

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service can be requested.
  • Staff are not Text Relay aware.